Why My Card Purchase Failed | Binance Support (2024)

FAQs

Why My Card Purchase Failed | Binance Support? ›

Transaction declined by the card issuer:

This can usually happen if the credit card either does not have enough funds, your credit card is flagging the transactional as fraudulent, or any other number of reasons that your credit card did not process the transaction.

Types of credit card payment failures

Soft declines – Card declined due to issues with transaction processing. The bank issuing funds approves the payment, but the transaction breaks down during the processing stages. Hard declines – Card declined by the bank due to lack of funds or outdated card information.

If the balance on your bank account is too low, or you get close to or go over your credit card's credit limit, your card may be declined. If your bank or credit union offers alerts to flag fraud on your account, sign up. These alerts can let you know about some possible problems before your card is declined.

Troubleshooting an "Your card does not support this type of purchase" error involves checking if the card is a debit card, has cross-border restrictions or is an HSA or FSA card, then taking the corresponding action if it is.

Why might my debit card be denied even if I have money in the account? It indicates an expandable section or menu, or sometimes previous / next navigation options. Your debit card may be denied due to overdrafting, reaching daily purchase limits, or your bank suspecting fraud.

Your bank may not allow online debit card purchases. Some banks have policies that prohibit debit card purchases over the internet. This is because debit cards are linked directly to your checking account, and banks are concerned about fraud and identity theft. Your debit card may not be enabled for online purchases.

Call your credit card issuer (the phone number is usually on the back of your card) to resolve the issue. Call your credit card issuer (the phone number is usually on the back of your card). Re-submit your credit card, in case you entered your card number incorrectly, or use a different credit card.

Purchase Failure means a failure by a Purchaser, for any reason, to purchase any Loan allocated to such Purchaser by Company pursuant to S ection 2.3(a) as required by the applicable Loan Purchase Agreement.

You entered your card information incorrectly. You have an old address or phone number still on file. You reached your credit limit. Your card has expired.

How do I fix a transaction failed? ›

The label “transaction failed” has two primary grounds behind it: soft declines and hard declines. Hard decline occurs when the customer's issuing bank rejects the payment due to non-negotiable reasons such as card expiration, invalid card number, or a reported stolen card.

A card number, expiration date, address or security code incorrectly entered will cause a payment attempt to fail.

You might receive an error message while making a payment which says “Your card does not support this type of purchase.” There are a few reasons why you may receive this error: 1. Some debit cards require a PIN to be entered. In this case, you will need to use another card to make the purchase.

There are a few reasons why a customer's card might not work – whether their card has expired, they've spent too much on it, or the issuing bank thinks there might be suspicious activity, among other reasons. The first step to improve your payment success rate is to understand why payments are declined.

The card type is not an accepted form of payment. Use a different payment card and then try again.

Your card does not support this type of purchase. If you see this message, it means that your bank is blocking authorization of the card. This can be for many reasons.

Some common reasons that your credit card might get declined include having the card's credit limit maxed out, accidentally triggering the card's fraud protections and even entering incorrect payment information on a website.

Credit cards can be declined for a number of reasons, like missed payments, fraud, travel or expiration. But a quick call to the card's issuer can get your purchasing power back.