If your PayPal Business Debit Mastercard® is being declined, here are the most common reasons:
Yourcard is not activated– You canactivateyour new card at any time.
Yourcard details are outdated– Make sure the card isn't expired or closed, and the billingaddress on your PayPal account matches what you're entering.
Don't worry; anew card will be coming in the mail if it's expired orclosed. You can report the card as lost by going to yourcard summary page.
Youdon’t have enough money in your PayPal balance– The PayPal Business Debit Mastercard®allows you to access the money available in your balance. Add money to your balanceand adjust your automatic transfer settingsto ensure sufficient balance for future transactions.
YourPIN is incorrect– If you don't remember your PIN, you can reset it on yourcard summarypage.
Here's how:
- Go to yourcard summary page.
- ClickSet PINunder 'Card Settings.'
The transaction amount is overyour daily spending limit–Youcan review the limits on the card summary page.
The PayPal Business Debit Mastercard® is issued by The Bancorp Bank, N.A. (“Bancorp”) pursuant to a license by Mastercard International Incorporated and may be used everywhere Mastercard is accepted. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.Bancorp is issuer of the Card only and not responsible for the associated accounts or other products, services, or offers from PayPal.
