Why is Dropbox using high CPU on my computer? (2024)

Sometimes, Dropbox uses more memory (RAM) or CPU than you expect. This may slow down your computer.

What causes Dropbox to use lots of memory (RAM)?

The more files you have in your Dropbox folder, the more memory Dropbox needs to keep track of them.

You can free up memory on your computer with the selective sync feature in the Dropbox desktop app. This feature removes Dropbox folders from your computer and stores them in your account on dropbox.com to save space on your hard drive. You can free up memory on your computer by using selective sync or making files online-only.

What causes Dropbox to use high CPU?

Dropbox uses several processes to store, sync, and update your files. Dropbox also checks for version updates and performs self-monitoring tasks. These tasks can increase CPU usage and may slow down your computer.

Other reasons that Dropbox might use a lot of CPU include:

1) Dropbox is syncing a large number of files

When you sync a lot of files, especially for the first time, Dropbox may use a lot of CPU. To fix this issue, you can reduce the number of files on your computer with selective sync.

2) Other apps interfere with sync

Some programs, like anti-virus apps, security software, or backup apps, can access files in your Dropbox folder. Dropbox may interpret this access as edits. If the apps request access continuously, Dropbox will always be attempting to sync the changes.

To check which app is causing Dropbox sync to slow down, you can temporarily disable each app in the Activity Monitor or Task Manager. Then, check to see if the CPU usage decreases.

Learn how to troubleshoot other Dropbox sync issues.

3) Files in your Dropbox folder have the wrong permissions

If the files in your Dropbox account have the wrong permissions, Dropbox can’t sync them. Learn how to give Dropbox full permissions.

Dropbox also can’t sync folders that are flagged for copyright violations, DMCA violations, or malware. If you get an error like, “Permissions have been denied,” or “Your file has been rejected by the server,”contact support for help.

4) The Dropbox folder is installed on a NAS device

Dropbox doesn't work with network share file systems, so it doesn’t work on NAS devices. To fix this issue:

5) Your device doesn’t support extended attributes

If your computer has a file system that doesn’t support extended attributes, Dropbox can’t sync your files. However, the app will try to sync continuously, and this causes high CPU use. To fix the issue:

Why is Dropbox using high CPU on my computer? (2024)

FAQs

Why is Dropbox using high CPU on my computer? ›

If your computer has a file system that doesn't support extended attributes, Dropbox can't sync your files. However, the app will try to sync continuously, and this causes high CPU use. To fix the issue: Move your Dropbox folder to a hard drive that's formatted with a supported file system.

How do I reduce Dropbox usage? ›

How do I free up cloud storage space?
  1. Delete the files you don't need.
  2. Leave shared files if you no longer require access.
  3. Tidy your backups.
  4. Upgrade your cloud storage plan.
  5. Keep your files organized.

Why is Dropbox taking up so much space on my computer? ›

There are too many Dropbox cached files. Large files on computer hard drive occupy a lot of space.

Why do I have high CPU usage when doing anything? ›

Update Drivers. If a process is still using too much CPU, old or suboptimal drivers may be at fault. Drivers are programs that control particular devices connected to your motherboard. Updating your drivers may eliminate compatibility issues or bugs that cause increased CPU usage.

How do I stop CPU from using high usage? ›

Close unnecessary applications or put them sleep. A great way to reduce CPU usage is to close or put to sleep apps you aren't using. This will free up resources and improve performance. Your computer likely has lots of background applications running constantly, even when you're not actively using them.

How do I stop Dropbox using so much CPU? ›

If your computer has a file system that doesn't support extended attributes, Dropbox can't sync your files. However, the app will try to sync continuously, and this causes high CPU use. To fix the issue: Move your Dropbox folder to a hard drive that's formatted with a supported file system.

How do I clear my Dropbox cache? ›

Clear your cache on phones with Android 6 (Marshmallow) or higher
  1. Launch the Dropbox app.
  2. Tap the menu icon (stacked horizontal lines).
  3. Tap the gear icon to open the Settings menu.
  4. Scroll to the bottom of the resulting menu and tap Clear Cache.
Apr 26, 2024

Can Dropbox slow down your computer? ›

Lately we have been seeing many users with slow computers, this seems to be caused by the drbsvc dropbox service creating errors in the event log every second. The resolution is simple, upgrade from version 29.4. 20 to 30.3.

What happens if I uninstall Dropbox from my computer? ›

Your files and folders will stop syncing on all devices. Content synced to your computer will stay there, but will no longer sync. Your files in private folders will be deleted from Dropbox servers.

Does Dropbox affect computer performance? ›

If Dropbox takes up most or all of your CPU usage or memory, not only will Dropbox be unable to work, but your computer's performance will also slow down, affecting the operation of other programs.

How do I find out what is causing my CPU usage? ›

Task Manager
  1. Select Start, enter task, and then select Task Manager in the search results.
  2. The Task Manager window defaults to the Processes tab. If you see a single list of process names in the Name column, you can expand any instances of grouped processes.
  3. Select the CPU column header to sort the list by CPU usage.
Dec 26, 2023

Why is CPU usage 100% when nothing is running? ›

Following are a few reasons which can cause CPU usage to reach 100%. Background Running Processes: Sometimes, an application or a process might auto-start and continue to run in the background without getting noticed. Such processes can cause CPU usage to be full and might hinder your computer's performance capacity.

How to limit CPU usage? ›

How to lower CPU usage
  1. Restart Your Computer. ...
  2. Manually Closing Background Programs. ...
  3. Update Drivers And BIOS. ...
  4. Check for Malware, Viruses, Crypto Miners, and Other Stowaways. ...
  5. Changing Windows 10 Settings. ...
  6. Reinstalling Windows. ...
  7. Overclocking the CPU. ...
  8. Install a New CPU.

How to get the most out of your CPU? ›

How To Increase CPU Speed For Improved Performance
  1. CPU Cooling. When you think about factors that impact speed, you probably think of internal components or hardware, but do you know that an overheated CPU can slow down your computer significantly? ...
  2. Overclocking. ...
  3. Consider increasing RAM.

What causes high CPU utilization in application server? ›

High application server CPU or memory utilization is typically caused by a running batch job that is resource intensive, excessive garbage collection, or a looping thread.

Why does my PC turn off high CPU usage? ›

Confirm that the processor fan is tightly fixed on the processor and there is enough thermal paste. Monitor internal computer temperatures and fix memory leaks and high CPU usage to regain optimal temperatures and performance. Purchase an external graphics card to utilize for intense computer programs and operations.

How do I free up space in Dropbox? ›

To get your account under your storage space quota you can:
  1. Get more storage space on your Dropbox account.
  2. Upgrade your account.
  3. Increase your storage quota using referrals bonuses or other promotions.
  4. Leave any shared folders that put you over quota.
  5. Remove files from your Dropbox.
Oct 24, 2023

How do I declutter Dropbox? ›

How to use multi-file organize
  1. Log in to dropbox.com.
  2. Open the folder you'd like to organize.
  3. Click the gear icon next to the folder name.
  4. Click Organize.
  5. Select Multi-file organize from the dropdown.
  6. Select the filter option you'd like to apply. Learn more about filter options below.
  7. Click Preview. ...
  8. Click Apply.
Jan 17, 2024

How do I stop Dropbox from using memory? ›

Yes, you can use selective sync to stop syncing specific folders to the Dropbox folder on your computer. This will save you storage space on your hard drive, as these folders will only be synced on dropbox.com and the Dropbox mobile app. Learn more about selective sync.

How do I stop Dropbox from saving on my computer? ›

How to make files online-only by default
  1. Click the Dropbox icon in your notification center (Windows) or menu bar (Mac).
  2. Click your avatar (profile picture or initials) in the top-right corner.
  3. Click Preferences.
  4. Click the Sync tab.
  5. Click the dropdown next to New files default.
  6. Select Online-only.

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