Why is Cashout not available for my bet? | Stake Help Center (2024)

Cashout is a feature that offers a customer the opportunity to take a return on a bet placed before the bet has reached its conclusion. Cashout is available on selected events and markets both Pre-Match and Live for Singles and Multi bets. If you choose to cashout (if available) you simply need to click on the Cashout button next to your bet in the ‘My Bets’ section of the site. The Cashout amount will then be credited to your account. Please note that the final result will then have no impact on the outcome of your bet.
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Cashout may not be available on certain markets and events. Here are a couple of reasons why your bet doesn't have Cashout available at the moment:
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- If the event and/or market that you have placed a bet on is suspended.
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- Since time delay is applied on every Cashout, Cashout attempt may not be successful if a market or event is suspended or odds changed at the point in which the time delay is applied after Cashout is attempted.
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- If the event and/or market that you have placed a bet on has no live coverage (no live odds offered for it).
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- If there are too many matches left to be played on your bet slip.
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- Bet Builder bets and player prop bets doesn’t have cashout offered for it

Keep in mind that your Cashout value will differ depending on how your selection is performing and may be higher or lower than your original stake, allowing you to guarantee a profit or minimise a loss.
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​Stake will not be responsible in the event that Cashout is unavailable due to technical issues. Any bets will be settled as normal based on the final result.
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​Stake reserves the right to reverse the settlement of a cashout on any bet that has been settled in error.
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​Stake reserves the right to remove the Cashout feature for any customer who misuses it by regularly taking advantage of Pre-Match price movements to close their bets before events have started.
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​Stake reserves the right to remove the cashout feature for any customer who misuses it by taking advantage of latency to guarantee a profit when placing bets then immediately cashing out.
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