Why has my order been rejected? (2024)

There are a number of reasons why an order might not be accepted. DEGIRO offers access to exchanges worldwide, each with varying rules of acceptability for an order to be eligible for execution.

Some common reasons why an order is not accepted can include (but is not limited to):

Price Limit: Many exchanges set a range of acceptability and will reject an order in the case that the order price exceeds this band. This is to prevent excess volatile movements in the price of securities. As such, an order can be rejected in the case that the limit price is too high or too low compared to the last traded price.

Worst-Case Execution Scenario: If your market order has been rejected this may be because the worst-case execution scenario exceeds your available to trade amount. As the price of a market order is not set until the order is executed, we must account for a sudden change in price in the time from the order being placed to the time of execution. If this seems to be the issue then you may wish to either reduce the quantity of the market order or place a limit order, where the maximum execution price will be less than your available to trade.

Incorrect Stop Price: Stop Loss and Stop Limit orders are intended to trigger at a certain point after a fall in stock price. As such, when entering a Stop price, it must be lower than the current trading price of the security.

Tick Size: Some products set a fixed tick size for the minimum movement in the price. An order may be rejected if this price limit is not met. For instance; if a stock requires all prices to be set to a tick size to the nearest €0.02, an order for €0.35 would be rejected. In essence, the limit price set must be divisible by the tick size.

Lot Size: Some exchanges require stocks to be purchased in allotments ofcertain amounts such as 1,000, 10,000, etc. This is particularly common in Asian markets.

DEGIRO suggests familiarising yourself with the rules and conditions of the exchange before you start trading.

Why has my order been rejected? (2024)

FAQs

What does it mean when an order is rejected? ›

Rejected Order means an Order which the Dominant Provider is unable to deliver and which is cancelled at the instigation of the Dominant Provider; Sample 1.

Why is my sell order being rejected? ›

Orders can be rejected for various reasons, such as insufficient margin, incorrect usage of order type, unavailability of the scrip for trading, stock group changes, and more. The specific reason for rejection is displayed in the order book.

Why was my option order rejected? ›

Your order might be getting rejected due to multiple reasons such as insufficient funds, stock group change, stock not available for trading, connectivity issues, etc. To go to your order book please click on View Order/Trade Reports and select Order Book or simply hit F3.

What does order rejected by exchange mean? ›

Too far from market If the price for a security moves and an open order price is too far from the last traded price, the order may be cancelled by the exchange. You can check the status of an order and the reason an order is cancelled or purged via the platform: Log in to the Share Investing platform.

Why would a purchase order be rejected? ›

If the supplier cannot fulfill a purchase order or individual purchase order items, he or she can reject the purchase order or purchase order items. All items of the purchase order or the purchase order item receive the item status Rejected .

What happens if my package is rejected? ›

In most of the cases, parcels refused by the consignee will be returned to the sender. Nevertheless, this varies from one company to another. Some courier firms might contact the sender and keep the parcel stored in their depot until the situation is clarified.

Why is my order declining? ›

If you are confident all the information you entered is correct but are still getting a decline then your credit card company/bank could be blocking the transaction. If you call the number on the back of your card and ask them what is going on they will know if this is case and why the card is getting declined.

Why is my sell order cancelled? ›

If the stock breaks out to the upside, the buy order executes, and the sell order gets canceled. Conversely, if the price moves below the trading range, a sell order executes, and the buy order is purged. This order type helps reduce risk by ensuring unwanted orders get automatically canceled.

Why did my market order not go through? ›

No market for the security – A market order cannot execute when no bid or ask exists. If you want to sell 100 shares of a stock, but there are currently no bids to buy, your order will not execute. Likewise, if you entered an order to buy but no offers were made to sell shares, the buy order would not execute.

Why is trading view rejecting my order? ›

One of the reasons for order cancellation is its expiration. When order is placed Time in Force can be selected. There are four options: Day, Week, Month and GTD (Good till date) in Paper Trading.

Why would a trade be rejected? ›

Cancelled/rejected orders

The order price is too far from the last traded price (read more about the Anomalous Order Threshold here) The security has been suspended, delisted, or reconstructed. A market-wide trading halt is impeding available market data for a security.

Why my buy stop was rejected? ›

The reason buy stop orders get rejected if placed below the current market price, and the reason sell stop orders get rejected if placed above the current market price, is because those are circ*mstances when a trader must use limit orders.

What is a rejection order? ›

Rejection Order means a final, non-appealable Order of the Bankruptcy Court rejecting all Excluded Contracts, in form and substance reasonably satisfactory to Buyer.

What does order status declined mean? ›

Commonly, the credit card is declined because the customer does not have sufficient funds available, the issuer bank has a hold on their credit card, or the payment gateway didn't receive the payment information quickly enough due to an error that occurs in the data transfer.

Why is my sell limit order rejected? ›

Limit sell order: Your price was too low

The purpose of limit sell orders is to sell shares at the current market price or higher. The exchanges (ie. Nasdaq and NYSE) have automated checks in place to cancel an order if the price you entered is too far below the current market price that it looks like a mistake.

What does it mean when goods are rejected? ›

Rejected Goods means any Goods that are found on delivery, or upon installation where installation is required, or during the Warranty Period to be: Sample 1. Rejected Goods has the meaning given under Clause 55.2 of Schedule 11 of these Call-off Terms and Conditions; Sample 1.

What does it mean when a payment is rejected? ›

This means the payment has not been successful.

What does a rejected proposed order mean? ›

Q: What does “rejected proposed order” mean? A: A rejected proposed order typically means that there was a problem either with the filing of the order or with the documents submitted to the court. Often, filing paperwork for the same estate can accidentally be filed as a new case, causing both filings to get rejected.

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