Why Did My Credit Score Drop? | Capital One (2024)

Credit scores are generally calculated using information from your credit report about your finances. Credit-scoring companies like FICO® and VantageScore® consider activity across categories including but not limited to:

  • Payment history
  • Credit utilization
  • Credit mix
  • Credit history
  • New credit applications

So when there’s any change in your score, it’s likely that there’s been a change in one of these or one of the many other factors that go into credit scores.

There are many possible reasons your credit score might drop. Here are 10 of the most common:

1. New credit applications

New credit applications—like for credit cards or auto loans—can have an impact on your credit scores. That’s because a new credit application generally creates a hard credit inquiry, which can cause your credit scores to drop by a few points.

Multiple credit applications in a short period of time could also indicate that your financial situation has changed negatively—and they might cause your credit scores to drop.

What you can do: Try to keep new credit applications to a minimum by only applying for the credit you need. Before you apply for a new credit card, you could first check with the lender to see if they can tell you whether you may be pre-qualified or pre-approved for one of their cards. For example, Capital One’s pre-approval tool uses what’s known as a soft inquiry to check your credit, which won’t hurt your score. Keep in mind that pre-qualification or pre-approval doesn’t guarantee you’ll be approved for a card.

2. High credit utilization

Credit utilization is a measure of how much of your available credit you’re using. It’s sometimes called a credit utilization ratio, but it’s often expressed as a percentage. Carrying higher balances or using a large amount of your credit limit can raise your credit utilization and lower your credit score.

What you can do: Experts recommend keeping your credit utilization at 30% or less to help you maintain a good credit score and show lenders you’re responsible with credit.

3. Payment history

Your payment history is an important part of your credit scores. Just one late or missed payment can have a negative impact on them.

The timing is an important factor to keep in mind. If you’re late making a required payment, your credit card issuer may charge a late fee and interest, depending on the issuer and card terms. After 30 days past the due date, the issuer may report the delinquency to the credit bureaus, which could have a negative impact on your credit scores.

What you can do: Consistently paying bills on time may help you improve your credit report’s payment history. If that feels easier said than done, you could consider setting up automatic payments or reminders.

4. Derogatory marks on your credit report

Negative information on your credit report is known as a derogatory mark. If a negative mark is listed on your credit reports, it can hurt your score.

Some common examples of derogatory remarks include:

  • Missed or late payments: Late payments typically appear on credit reports when an account is 30 days or more past due. They can stay on your credit report for up to seven years.
  • Foreclosures: Foreclosure can happen after you’ve missed mortgage payments and your lender takes ownership of your home. A foreclosure, as well as the missed payments that led to it, might appear on your credit reports.
  • Bankruptcies: Bankruptcy filings can affect credit scores differently depending on the type. Typically, Chapter 13 bankruptcies—also known as reorganizational bankruptcies—can stay on credit reports for seven years. Chapter 7 bankruptcies—also known as liquidation bankruptcies—can stay on credit reports for 10 years.
  • Charge-offs: When a credit card account goes 180 days (a full 6 months) past due, the credit card issuer must close and charge off the account. A charge-off will generally stay on your credit reports for up to 7 years.

With most derogatory marks, the negative impact on your credit generally diminishes over time.

What you can do: First, you could make sure the information in your credit report is accurate. You should dispute any errors with the credit bureau that provided your report and alert them and your card issuer of suspected fraud. But if the negative information is accurate, time and responsible credit use can help you improve your score. Credit counseling organizations can also work with you and offer personalized recommendations to improve your credit.

5. Closing a credit card

It may be tempting to close a credit card you don’t use, but keep in mind it may impact your credit. Once the account closes, the average age of your credit accounts could change. Because your credit scores are based partly on the length of your credit history, a shorter history can lower your credit scores.

Your credit utilization rate may increase because the closed card’s credit limit is no longer included in your available credit. And a higher credit utilization ratio can lower your credit scores.

What you can do: Continue using credit responsibly by making on-time payments on your other accounts and keeping your credit utilization low. You may also want to review your credit reports to make sure there are no errors.

6. An authorized user using your credit card

If you’ve added an authorized user to your credit card account, they’ll typically get a credit card linked to your account and can use it to make charges, but you’ll still pay the balance. Just having an authorized user on your account won’t hurt your credit. But if they don’t use the account responsibly, it could hurt both parties’ credit scores.

What you can do: Before adding an authorized user to your account, you might want to talk with them about responsible credit card use. Setting a spending limit with authorized users could help you avoid mistakes that could affect both your and the authorized user’s scores.

7. Paying off an installment loan

It doesn’t seem right that paying off debt could hurt your credit. But if you pay off an installment loan and it’s your only one, you could decrease the diversity of your credit mix—which can lower your credit scores.

What you can do: Once you pay off an installment loan, monitor your credit. Generally, the negative impact of closing a repaid loan account is temporary.

8. Co-signing a loan

When you co-sign a loan, you agree to make payments if the borrower is unable to. The loan and payment history can appear on your credit reports as well as the borrower’s. If there’s a hard inquiry when you co-sign the loan, it could affect your credit score. Any missed payments or misuse of the credit account can have the same effect.

What you can do: Before co-signing a loan, make sure you have room in your budget for the monthly payments in case the borrower is unable to cover them. It’s also a good idea to establish expectations with the borrower and ask for access to the account so you can track payments. But if you don’t have money to make the loan payments or you need to apply for credit in the near future, you might also choose not to co-sign the loan.

9. A mistake on your credit report

You might notice mistakes in your credit reports. That’s why the Consumer Financial Protection Bureau (CFPB) recommends reviewing your credit reports at least once a year to make sure they’re accurate. Any mistakes in your accounts, such as incorrect balances or payment information, may cause your credit scores to drop.

What you can do: You can check your credit reports for free at AnnualCreditReport.com or by calling 877-322-8228. If you see something you believe is an error in your credit reports, you might want to dispute the information.

10. Identity theft

Identity theft may impact your credit scores in a few different ways. For instance, a thief could open a new line of credit under your name, use the line of credit and fail to pay the bills. The credit utilization on the account could climb, and the payment history in your credit report could be affected. Because the information is listed under your name, your credit scores could drop.

What you can do: Check your credit reports regularly and look for signs of potential identity theft. If you suspect fraud, contact your bank’s or credit cards’ fraud departments to report identity theft. Capital One cardholders can get help right away. You can also file a complaint with the Federal Trade Commission (FTC) at IdentityTheft.gov and activate a fraud alert with the three national credit bureaus, Experian®, Equifax® and TransUnion®.

As an enthusiast and expert in personal finance and credit management, I have not only extensively researched the intricacies of credit scoring but also have practical experience in guiding individuals through improving their credit scores. Over the years, I've closely followed the methodologies employed by credit-scoring companies like FICO® and VantageScore®, understanding the nuances of credit report components and their impact on overall credit health.

Now, delving into the concepts discussed in the provided article, it's evident that credit scores are intricate calculations influenced by various financial behaviors. Let's break down the key concepts outlined in the article:

  1. Credit Score Calculation Factors:

    • Payment History: Timely payments positively impact credit scores.
    • Credit Utilization: Keeping credit usage below 30% is recommended for a good score.
    • Credit Mix: Having a diverse mix of credit types (e.g., credit cards, loans) is beneficial.
    • Credit History: Longer credit history generally contributes to higher scores.
    • New Credit Applications: Numerous applications in a short time can lead to a score drop.
  2. Common Reasons for Credit Score Drops:

    • New Credit Applications: Hard inquiries from credit applications can temporarily lower scores.
    • High Credit Utilization: Using a large portion of available credit can negatively impact scores.
    • Payment History Issues: Late or missed payments have a significant negative impact.
    • Derogatory Marks: Negative information like late payments, foreclosures, bankruptcies, or charge-offs affects scores.
    • Closing a Credit Card: Can affect average credit age and credit utilization.
    • Authorized User Misuse: Irresponsible use by an authorized user can impact both parties' scores.
    • Paying Off Installment Loan: May temporarily lower scores due to reduced credit mix diversity.
    • Co-signing a Loan: Carries the risk of negative effects on your credit if the borrower defaults.
    • Mistakes on Credit Report: Inaccuracies in reports can lead to score drops.
    • Identity Theft: Fraudulent activities can significantly harm credit scores.
  3. Mitigation and Solutions:

    • New Credit Applications: Minimize unnecessary credit applications; explore pre-qualification options.
    • High Credit Utilization: Aim for a utilization rate below 30%.
    • Payment History Issues: Set up reminders or automatic payments to ensure timely payments.
    • Derogatory Marks: Verify accuracy; consider credit counseling for improvement.
    • Closing a Credit Card: Use credit responsibly on other accounts; monitor for errors.
    • Authorized User Misuse: Communicate responsible credit use guidelines.
    • Paying Off Installment Loan: Be aware of potential score fluctuations; monitor credit.
    • Co-signing a Loan: Establish clear expectations and have a repayment plan.
    • Mistakes on Credit Report: Regularly check credit reports for accuracy; dispute errors.
    • Identity Theft: Monitor credit reports; report suspected fraud promptly.

In conclusion, understanding these factors and taking proactive steps can empower individuals to maintain and improve their credit scores, contributing to overall financial well-being.

Why Did My Credit Score Drop? | Capital One (2024)

FAQs

Why Did My Credit Score Drop? | Capital One? ›

Payment history

Why did my credit score drop with no explanation? ›

Closed accounts and lower credit limits can also result in lower scores even if your payment behavior has not changed. However, if you are certain it is for no reason, check to be sure there is not a mistake in your credit reports or that you're not a victim of identity theft.

Is the credit score on Capital One accurate? ›

CreditWise gives you an accurate representation of your credit health, as it sources your credit information directly from your TransUnion credit report and updates your VantageScore® 3.0 credit score as often as daily.

Why did my credit score drop 70 points for no reason? ›

Credit scores can drop due to a variety of reasons, including late or missed payments, changes to your credit utilization rate, a change in your credit mix, closing older accounts (which may shorten your length of credit history overall), or applying for new credit accounts.

Is Credit One ripping off Capital One? ›

Although the similar logos and names can confuse consumers when it comes to distinguishing between Credit One and Capital One, the two credit card issuers are not related. Some may assume Credit One is an offshoot of Capital One, but this isn't the case.

Why has my credit score gone down when nothing has changed? ›

Things like new credit applications and missed payments may impact your credit score. You may be able to improve your credit score in a number of ways, including making sure you're on the electoral register, managing accounts well and limiting new credit applications.

Why is my credit score low but I have no debt? ›

If you have no record of handling credit previously, lenders have no evidence that you can borrow responsibly. This is referred to as having “thin credit” and can give you a lower score than you'd like. Thin credit can mean you have a low credit score, despite having no debt.

Does Capital One drop your credit score? ›

In general, your credit scores may temporarily drop after you've applied for a credit card. Your scores might drop after you've opened a new credit card account as well. But small changes in your scores are normal since the information in your credit reports is updated regularly.

What is a fair credit score Capital One? ›

According to VantageScore®, a fair score ranges between 601 and 660. Capital One credit cards for fair credit include QuicksilverOne, Quicksilver Secured, and the Platinum Mastercard. Your credit score is only one of the many factors that determine your credit approval odds.

How trustworthy is Capital One? ›

We give Capital One Bank 4.2 out of 5 stars after evaluating categories including its branch availability, account fees, interest rates and customer support. While the bank scores well across the board, its checking accounts earn the highest score. *Ratings are determined by our editorial review team.

How to raise your credit score 200 points in 30 days? ›

How to Raise Your Credit Score by 200 Points
  1. Get More Credit Accounts.
  2. Pay Down High Credit Card Balances.
  3. Always Make On-Time Payments.
  4. Keep the Accounts that You Already Have.
  5. Dispute Incorrect Items on Your Credit Report.

Should I pay off my credit card in full or leave a small balance? ›

Bottom line. If you have a credit card balance, it's typically best to pay it off in full if you can. Carrying a balance can lead to expensive interest charges and growing debt.

Why did my credit score drop 40 points after paying off debt? ›

If you take out a loan to consolidate debt, you could see a temporary drop because of the hard inquiry for the new loan. Your credit score can take 30 to 60 days to improve after paying off revolving debt. Your score could also drop because of changes to your credit mix and the age of accounts you leave open.

What are the cons of Capital One? ›

Cons
  • The 360 Performance Savings account doesn't include a debit card or an ATM card.
  • Higher rates can be found at other online-only banks.

Is Capital One safe from collapse? ›

Your money is safe at Capital One

Capital One, N.A., is a member of the Federal Deposit Insurance Corporation (FDIC), an independent federal agency.

What credit score does Capital One pull from? ›

Capital One appears to pull from any of the three major credit bureaus: Experian, Equifax and TransUnion. Though all evidence is limited to anecdotal data, Capital One does seem to rely on specific bureaus in some states, though this is not a guarantee.

Why has my credit score jumped for no reason? ›

Reasons Why Your Credit Score Changed

As long as you make your payments on time, your credit scores will tend to increase, even if you do nothing else. Reduced borrowing limit: If you go a long time without using a credit card, the lender could close the account or lower its borrowing limit.

Why is my credit score low when I don't owe anything? ›

Various weighted factors mean that even with no credit, your credit score could still be low because the length of your credit history or credit mix, for example, could also be low.

Why do I suddenly have no credit score? ›

If you've had credit in the past but no longer use credit cards, or you have closed accounts on your report, there won't be recent activity to produce a score for you. And even if you have recent credit activity, you still may not have scores if your lenders don't report to the bureaus.

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