Why am I not getting the refund advance loan option? (2024)

Why am I not getting the refund advance loan option? (1)

dawnnb91

New Member

  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

When I get to the end it's only offering the direct deposit option.

Topics:

  • TurboTax Deluxe Online

posted

‎January 16, 20249:31 PM

last updated‎January 16, 20249:31 PM

1

14

2,601

Reply

Bookmark Icon

Connect with an expert

x
Why am I not getting the refund advance loan option? (2)

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

14 Replies

Why am I not getting the refund advance loan option? (3)

Why am I not getting the refund advance loan option? (4)ee-ea

Level 15

  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

Why am I not getting the refund advance loan option?

See this info

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/offer-details-disclosures-ref...

‎January 16, 20249:37 PM

2

2,563

Reply

Bookmark Icon

Why am I not getting the refund advance loan option? (5)

Why am I not getting the refund advance loan option? (6)xmasbaby0

Level 15

  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

Why am I not getting the refund advance loan option?

If it is not offering you the loan, then you are not eligible. No one in the user forum can see your information, we do not know why. Sorry.

https://turbotax.intuit.com/refund-advance/

Refund Advance eligibility

Here are some of the eligibility requirements to qualify for a Refund Advance loan:

  • You’re 18 or older
  • Your expected federal refund amount is $500 or more
  • You’re not a resident of North Carolina, Connecticut, or Illinois
  • You’re e-filing your federal tax return with TurboTax
  • Your physical address is listed on your tax return. Your address must be located in one of the eligible states and can’t be a PO box or prison address
  • You’re not filing one of these tax forms: 1310, 4852, 4684, 4868, 1040SS, 1040PR, 1040X, 8888, or 8862
  • You aren’t filing on behalf of a deceased taxpayer
  • You must report income on a Form W-2, 1099-R, or Sched C
  • You must open or have an existing Credit Karma MoneyTMchecking account1. If you previously opened a Credit Karma MoneyTMchecking account and that account has been closed, you will not be eligible for Refund Advance.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

‎January 17, 202412:56 AM

1

2,549

Reply

Bookmark Icon

Why am I not getting the refund advance loan option? (7)

Megbrooks08

Level 1

  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

Why am I not getting the refund advance loan option?

Im having the same issue. I’ve looked at all the help options and so far nothing. Spoke with someone yesterday and they couldn’t figure out the problem either. I’ve been able to get an advance the past 3 years. She said that even if I’m not eligible it would still give you the option to apply so it didn’t make sense to her why it wasn’t showing up. The only thing she could suggest was clearing everything and starting over. I would prefer not to do that.

‎January 21, 20242:34 PM

10

2,441

Reply

Bookmark Icon

Why am I not getting the refund advance loan option? (8)

Mish

Level 3

  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

Why am I not getting the refund advance loan option?

Exact same issue, I cleared it out and still no option, I meet all criteria and I have never not had the option, never been denied and the CK account is still active. I think Turbo tax needs to admit there's a glitch. Several people on FB have complained about this issue, how they had to switch to the free version of TT and mess with it to get the option. Please fix the issue.

Thanks, been a customer for almost 10 years.. why so Many issues?????

‎January 23, 202410:16 AM

1

9

2,393

Reply

Bookmark Icon

Why am I not getting the refund advance loan option? (9)

Megbrooks08

Level 1

  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

Why am I not getting the refund advance loan option?

This will be my last year using TurboTax. There is a new problem every year. I’ve tried to be patient but customer service doesn’t seem to know the answer or is able to help so I don’t see any reason in staying. Unfortunate since I’ve been a customer for the past 8 years.

‎January 24, 20244:19 PM

1

8

2,338

Reply

Bookmark Icon

Why am I not getting the refund advance loan option? (10)

Mish

Level 3

  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

Why am I not getting the refund advance loan option?

My final time chatting with a person, she stated I'd your tax credits are more than your income you won't qualify, I said I wish my credits were more lol could you imagine.. all the things they said weren't factual same taxes as last year, I made more money but only 5k more. So I think there's a income threshold that the employees don't know about, but the bank does. 🤔

‎January 24, 20244:35 PM

7

2,331

Reply

Bookmark Icon

Why am I not getting the refund advance loan option? (11)

Why am I not getting the refund advance loan option? (12)MarilynG1

Expert Alumni

  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

Why am I not getting the refund advance loan option?

If you currently have an active Credit Karma account, have you tried going through it to link to your TurboTax account?

From the Credit Karma site, under the More menu, you can click on Taxes to get started with filing your taxes on TurboTax.

By clicking the Taxes button, you can create or login to an Intuit account and link it to your Credit Karma account.

Here's more info on Linking TurboTax and Credit Karma.

@Mish

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

‎January 24, 20244:57 PM

6

2,317

Reply

Bookmark Icon

Why am I not getting the refund advance loan option? (13)

Mish

Level 3

  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

Why am I not getting the refund advance loan option?

Hi,

My TurboTax and Credit Karma are already linked, the issue is when I get to the part if paying, the next portion is to ask if I would like to take the tax advance, I don't get that option but it shows and says I will be using my credit karma debit card for direct deposit, it's missing a step, credit karma nor turbotax knows the answer so they are all just guessing, this is an issue for many people

‎January 24, 20245:04 PM

5

2,315

Reply

Bookmark Icon

Why am I not getting the refund advance loan option? (14)

Why am I not getting the refund advance loan option? (15)CatinaT1

Expert Alumni

  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

Why am I not getting the refund advance loan option?

Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

‎January 25, 20246:41 AM

4

2,261

Reply

Bookmark Icon

Why am I not getting the refund advance loan option? (16)

Arrionna

New Member

  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

Why am I not getting the refund advance loan option?

Are you getting the option?

‎January 27, 202412:08 PM

2

2,132

Reply

Bookmark Icon

Why am I not getting the refund advance loan option? (17)

Mish

Level 3

  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

Why am I not getting the refund advance loan option?

You have replied on at least 3 post giving the same information, and everyone tells you they meet all the criterias given from turbotax. It's okay to say, you don't know instead of saying the same generic response. Even turbotax does not know why people who would normally qualify and have all their documents as proof. Several if the workers have said, hmm idk why you don't have the option to even apply.

‎January 28, 202411:14 AM

2,073

Reply

Bookmark Icon

Why am I not getting the refund advance loan option? (18)

Mish

Level 3

  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

Why am I not getting the refund advance loan option?

I've done that before I restarted my taxes, there has Ben 2 updates on the app and still nope. TT has lost me.

‎January 28, 202411:16 AM

2,070

Reply

Bookmark Icon

Why am I not getting the refund advance loan option? (19)

Mish

Level 3

  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

Why am I not getting the refund advance loan option?

Nope

‎January 28, 202411:16 AM

1

2,069

Reply

Bookmark Icon

Why am I not getting the refund advance loan option? (20)

meaganbrooks25

New Member

  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

Why am I not getting the refund advance loan option?

Well the only option for me was to create a new account and I had no problem getting my advance. Ridiculous.....clearly there is a problem on TurboTax's end.

‎January 28, 20241:07 PM

2,057

Reply

Bookmark Icon

Still have questions?

Make a post

Featured forums

Taxes Lower Debt Investing Self-Employed

All topics

Why am I not getting the refund advance loan option? (26)

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question

Related Content

Why am I not getting the refund advance loan option? (27)

lzo

Level 2

"Year end" bonus earned in one state, taxed in another?
Why am I not getting the refund advance loan option? (28)

nhulz

Level 2

Lived part time in NY state, overpaid state/city income tax, now corrected W2 seems incorrect
Why am I not getting the refund advance loan option? (29)

GrilledTaxes2024

Returning Member

Inherited House: Sell in Estate or Retitle then Sell?
Why am I not getting the refund advance loan option? (30)

pearl12970

Level 4

Behind on 2022 taxes - Do I have to wait for 2021 tax returns to be accepted by IRS before sending 2022 tax returns?
Why am I not getting the refund advance loan option? (31)

R Taylor

Level 2

Deadline for filing 1040X amended return for 2020 tax year?
Why am I not getting the refund advance loan option? (2024)

FAQs

Why am I not getting the refund advance loan option? ›

You will not be eligible for the loan if: (1) your physical address is located outside of the United States, a US territory, a PO box or a prison address, (2) your physical address is in one of the following states: IL, CT, or NC, (3) you are less than 18 years old, (4) the tax return filed is on behalf of a deceased ...

Why would I not qualify for refund advance? ›

If you didn't qualify for Refund Advance, it may be because: Your federal refund was not $500 or more. You did not agree to all the Refund Advance terms and conditions. You owed the U.S. Government or your State.

How do you get denied for the tax advance loan? ›

If you have faced rejection when applying for a loan related to tax refunds, one of the following factors might have contributed to it.
  1. You need better credit. ...
  2. You're subject to offset. ...
  3. Your Personal or Financial Circ*mstances Have Changed. ...
  4. You're The Victim of Identity Theft.
Jan 25, 2024

Why didn't TurboTax offer me the advance? ›

You can't receive a Refund Advance until the IRS has accepted your return, and the IRS doesn't begin accepting tax returns until January 29th this year.

How do I get approved for a tax refund advance? ›

To get a tax refund loan, you'll typically need to file your taxes with the preparer that provides the loan. You might be able to do so online, but some firms will require that you file in person. The tax preparer will review your application. Besides your tax return, they may look at your income and credit.

Why am I not eligible for advance? ›

You might be refused an advance if you: have enough money to last until your Universal Credit payment. live with your parents, relatives or friends. have any final earnings or redundancy payments.

Why was I denied a cash advance? ›

If you have reached your cash advance limit, then you won't be able to withdraw any more cash. Late payments or over the limit: If you have a history of late payments or have exceeded your credit limit in the past, your credit card issuer may decline your cash advance request.

Can you get denied for Emerald Advance? ›

If your credit report is obtained, your credit history and information will be an underwriting factor in the approval or denial of this credit request.

How do I qualify for TurboTax refund advance? ›

If you are receiving a federal refund of $500 or more, you could be eligible for a Refund Advance, a loan provided by First Century Bank, N.A., Member FDIC, not affiliated with MVB Bank, Inc., Member FDIC. Refund Advance is a loan based upon your anticipated refund and is not the refund itself. 0% APR and $0 loan fees.

How to get approved for Emerald Advance? ›

What are the approval requirements for Emerald Advance℠ Loan? Loan amount and approval are based on assessment of your credit worthiness. Both credit and non-credit information, such as credit history and ability to repay, are considered in the loan decision.

Is it too late to get a tax refund advance? ›

Receive your advance minutes after the IRS accepts your e-filed return in many cases. You must open (or have) a Credit Karma Money checking account to receive the funds. Refund advance loans are available through February 29 (or until funds run out, if that happens sooner) for the 2024 tax season.

Is a refund advance worth it? ›

Having extra funds at your disposal could be helpful, but a high-interest tax refund advance is generally not the way to go. Interest for this type of loan is high, with annual percentage rates upward of 35%. For context, average credit card APRs hover around 20%, while personal loan APRs are around 11.56%.

How do I check the status of my refund advance? ›

Visit IRS.gov and click "Get Your Refund Status".

Why was my easy advance denied? ›

Additionally, your tax return and credit bureau information will be evaluated to determine the likelihood that it will be funded by the IRS. Your application for the Easy Advance may be denied if you have any delinquent child support or outstanding unpaid taxes, student loans or other federal debt.

Do you have to have good credit to get a tax advance? ›

You might qualify for a tax refund advance loan even if you have poor or fair credit.

What are the qualifications for Emerald Advance? ›

To qualify under the Savings Secured Method, you must both deposit and maintain at least $350 in your Emerald Savings Account and select the amount of your credit limit by either designating the amount of your credit limit at an H&R Block tax office or by contacting us at the number on the back of your Emerald Card.

What causes a refund to not be approved? ›

Common reasons include changes to a tax return or a payment of past due federal or state debts.

Top Articles
How to Structure your Presentation, with Examples – VirtualSpeech
How to Get a Mortgage | Applying for a Mortgage Guide
$4,500,000 - 645 Matanzas CT, Fort Myers Beach, FL, 33931, William Raveis Real Estate, Mortgage, and Insurance
Rosy Boa Snake — Turtle Bay
Artem The Gambler
Nco Leadership Center Of Excellence
How Many Cc's Is A 96 Cubic Inch Engine
The Ivy Los Angeles Dress Code
David Packouz Girlfriend
Valentina Gonzalez Leaked Videos And Images - EroThots
Nexus Crossword Puzzle Solver
C Spire Express Pay
Shuiby aslam - ForeverMissed.com Online Memorials
Drago Funeral Home & Cremation Services Obituaries
Leader Times Obituaries Liberal Ks
Clear Fork Progress Book
24 Hour Drive Thru Car Wash Near Me
Spn 520211
Titanic Soap2Day
Azur Lane High Efficiency Combat Logistics Plan
Kentuky Fried Chicken Near Me
Mineral Wells Skyward
Kirk Franklin Mother Debra Jones Age
Walgreens On Bingle And Long Point
Obsidian Guard's Skullsplitter
Max 80 Orl
Metra Union Pacific West Schedule
Smartfind Express Henrico
De beste uitvaartdiensten die goede rituele diensten aanbieden voor de laatste rituelen
Rogers Centre is getting a $300M reno. Here's what the Blue Jays ballpark will look like | CBC News
Maxpreps Field Hockey
888-333-4026
Search All of Craigslist: A Comprehensive Guide - First Republic Craigslist
Blackstone Launchpad Ucf
Anguilla Forum Tripadvisor
Download Diablo 2 From Blizzard
Updates on removal of DePaul encampment | Press Releases | News | Newsroom
Atom Tickets – Buy Movie Tickets, Invite Friends, Skip Lines
No Boundaries Pants For Men
Gym Assistant Manager Salary
Gregory (Five Nights at Freddy's)
Cch Staffnet
3500 Orchard Place
The Largest Banks - ​​How to Transfer Money With Only Card Number and CVV (2024)
40X100 Barndominium Floor Plans With Shop
Verizon Forum Gac Family
Enter The Gungeon Gunther
Erespassrider Ual
Ihop Deliver
116 Cubic Inches To Cc
Denys Davydov - Wikitia
Tamilyogi Cc
Latest Posts
Article information

Author: Manual Maggio

Last Updated:

Views: 6468

Rating: 4.9 / 5 (69 voted)

Reviews: 92% of readers found this page helpful

Author information

Name: Manual Maggio

Birthday: 1998-01-20

Address: 359 Kelvin Stream, Lake Eldonview, MT 33517-1242

Phone: +577037762465

Job: Product Hospitality Supervisor

Hobby: Gardening, Web surfing, Video gaming, Amateur radio, Flag Football, Reading, Table tennis

Introduction: My name is Manual Maggio, I am a thankful, tender, adventurous, delightful, fantastic, proud, graceful person who loves writing and wants to share my knowledge and understanding with you.