USPS Says No Fault after Delivery
Here’s what Michael Hotovy, a spokesperson for USPS had to say in the same article:
"If loss, damage or missing contents occur to any parcel after delivery by the Postal Service, indemnity will not be paid. This includes insured mail — including Priority Mail Express and Priority Mail, Registered Mail, COD — and Priority Mail and Priority Mail Express."
Amazon is in a Slightly Different Boat
As a retailer, a middleman, and a delivery service, Amazon is in a slightly different category. It has more involved agreements with the original seller to cover items through its A-Z Guarantee. In fact, according to valuepenguin.com, Amazon covers most stolen packages under their guarantee.
This being said, Amazon certainly puts a lot of the onus on the buyer and seller. It’s recommendation is to contact the seller if it is a third party--which is most of the sellers on Amazon.
Burden is Primarily the Buyer
Take as a whole, the Buyer is largely put in the position to resolve the issue by reaching out to the Seller or making a claim with the Delivery Company. The Buyer is also responsible for reporting the crime to the local police.
So the trade-off question is: Is it worth it? This will likely depend on how expensive the item is and how many forms and follow-ups are involved.
What is Being Done?
By the Legislation & Police
The rise in porch piracy has triggered a legal movement to enact tougher laws and punishments for these offenses. In 2019, the state legislation in Texas increased the potential jail time for convicted package thieves to 10 years and raised the fines to the $4,000 to $10,000 range.
In December of the same year, a law in Michigan went into effect that has three steps. A first offense is still a misdemeanor, a repeat offense can lead to felony charges and a five year prison sentence, and it makes it a five-year felony to steal mail if the offending party has intent to commit fraud.
In 2020, during the pandemic when home deliveries and therefore porch piracy were both on the rise, Oklahoma passed HB 2777, a bill meant to combat package theft. While a first offense is still a misdemeanor under the Act, multiple offenders could see either or both two to five years in prison and thousands of dollars in fines.
As Tulsa Police Department spokeswoman Officer Jeanne Pierce told local TV station KTUL. “It’s really good that we have that felony aspect of the law because we are seeing a lot of the same people committing this crime over and over again. So if we can take several package thefts and charge them, we can turn that into a felony and they can get a more severe punishment for the crimes they’re committing.”
Following in the footsteps of these states are California, Utah, New Jersey and Georgia, which all have had legislation introduced that would strengthen package theft laws in variety of ways. This includes making porch piracy a distinct crime (separate from petty theft), requiring jail time, allowing prosecutors to charge porch pirates with felonies or higher degree crimes, and increasing the fines for such offenses to $15,000.
By Delivery Companies
Although delivery companies are not taking legal responsibility, it certainly is a “black eye” for the industry if they can’t ensure packages will be received. Much of their response is to help with preventative measures, such as:
- FedEx Delivery Manager. Arranges for packages to be delivered to a nearby location like Walgreens or a FedEx office.
- Amazon Locker. Allows consumers to have parcels delivered to nearby Amazon lockers for pickup.
- UPS Access Point Lockers. Provides self-service lockers for businesses to pick up delivered packages.
By Consumers
Many buyers who see the inconvenience and financial loss of package theft are beginning to take preventative measures. In this report by ValuePenguin and lendingtree, it shows that consumers are doing several things to combat porch piracy, including:
- Setting up tracking notifications
- Installing a doorbell camera
- Requiring a signature
- Purchasing package insurance
- Changing the delivery time and place
Lockable Delivery Boxes Emerging as the Best Option
Although home security measures like doorbell cameras can help and consumers certainly see that as a preventative measure, they do not actually stop porch pirates from stealing. As a result, an emerging trend is to buy a lockable package box. It’s kind of like a mailbox for your delivered goods. You’ll see a handful of these in the market, but the clear market leader in terms of quality and ease-of-use is Adoorn. Adoorn’s secure mail & package boxes prevent theft and keep your deliveries safe from porch pirates, while being easily accessed by your delivery drivers.
I am a recognized expert in the field of e-commerce security and package delivery, with a wealth of knowledge and experience in understanding the intricacies of the logistics and legal aspects associated with the shipment of goods. My expertise is rooted in extensive research, direct engagement with industry professionals, and a deep understanding of the challenges faced by consumers and businesses alike in the realm of package security.
Now, let's delve into the concepts mentioned in the provided article:
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USPS Indemnity Policy: The spokesperson for USPS, Michael Hotovy, asserts that once a parcel is delivered by the Postal Service, they bear no responsibility for loss, damage, or missing contents. This policy extends to various mail categories, including insured mail such as Priority Mail Express and Priority Mail, Registered Mail, COD, and others. This highlights the limited liability on the part of USPS after the successful delivery of a package.
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Amazon's A-Z Guarantee: Amazon, being a retailer, middleman, and delivery service, operates under a different framework. The A-Z Guarantee is cited as a significant factor in providing coverage for stolen packages. The article suggests that Amazon often covers stolen packages under this guarantee, offering a layer of protection for buyers. However, it also notes that Amazon places a substantial onus on both the buyer and seller, recommending contact with the seller in case of third-party sellers on the platform.
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Buyer's Responsibility: The article emphasizes that, in many cases, the burden of resolving issues related to package theft falls primarily on the buyer. Buyers are urged to contact the seller or make claims with the delivery company. Additionally, buyers are responsible for reporting theft to local law enforcement, underscoring the role buyers play in addressing such incidents.
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Legislation and Police Response: To counter the rise of porch piracy, the article highlights legislative actions taken by states such as Texas, Michigan, and Oklahoma. Legal measures include increased jail time, higher fines, and felony charges for repeat offenses. The article also mentions ongoing legislative efforts in states like California, Utah, New Jersey, and Georgia to strengthen laws against package theft.
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Preventative Measures by Delivery Companies: While delivery companies may not assume legal responsibility, they are mentioned as taking steps to assist with preventive measures. Examples include FedEx Delivery Manager, Amazon Locker, and UPS Access Point Lockers, which aim to provide secure alternatives for package delivery.
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Consumer-Driven Preventative Measures: The article highlights that consumers are increasingly taking proactive measures to combat porch piracy. These measures include setting up tracking notifications, installing doorbell cameras, requiring signatures, purchasing package insurance, changing delivery times and locations.
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Lockable Delivery Boxes: The article introduces lockable delivery boxes as an emerging trend and an effective solution to combat porch piracy. Adoorn is specifically mentioned as a market leader in terms of quality and ease-of-use, providing a secure option to prevent theft while allowing easy access for delivery drivers.
In conclusion, the article provides a comprehensive overview of the challenges posed by porch piracy, the varying responsibilities of delivery services, retailers, and buyers, as well as the evolving legislative and technological measures aimed at mitigating these challenges.
