Which Insurance Companies Deny the Most Claims? (2024)

Which Insurance Companies Deny the Most Claims? (1)

Insurance – life, auto, homeowner and business – provide peace of mind and support in your worst moments. But what happens when your life insurance claim is denied? What do you do if your business has a fire and your insurance claim is denied? That is your livelihood at stake. Saxton Law Firm specializes in denied life insurance claims, denied homeowners’ insurance claims and business insurance losses and we are here to help. We have an interest in our clients and their insurance and we wanted to know – which insurance companies deny the most claims – and here is what we discovered.

Top 8 Worst Insurance Companies

Which Insurance Companies Deny the Most Claims? (2)

Did you know that American insurance companies generate more than $1 Trillion each year just with premiums? They do not make that money by paying out claims – and many have a reputation for denying claims to their policyholders. And while these insurance providers have a reputation for denied insurance claims, a competent insurance attorney like Saxton Law Firm, can help tip the scales in your favor when you have a denied claim.

We are not saying that you should not have insurance. Insurance is important to protect you, your family and your property. We just want you to be selective when you choose your insurance policy and provider. Understand that not all policies and not all providers are the same. Here is a look at the top eight worst insurance companies in the United States.

1. Allstate

We know you have seen the ads. You’re in good hands with Allstate. What you may not know is that Allstate CEO Thomas Wilson has admitted that his priority is to make money for shareholders – not you the policyholder. Add increased rates and denied claims to the equation and Allstate is at the top of this list.

2. Unum

Unum is a leading disability insurance provider in the United States has a reputation for denied and delayed insurance claims – even when claims include their own employees. The insurance provider has been the subject of investigation in California for its claim denials and denied benefits to a man, forcing him to keep working, despite his doctor’s orders.

3. State Farm

Like a good neighbor, State Farm is there. Maybe not so much. State Farm is the highest-earning provider in the United States and yet has fallen short in its obligations to policyholders. The company was held accountable for fraud by victims of Hurricane Katrina who were denied claims where insurance agents intentionally mis-classified wind damage as flood damage.

4. AIG

Did you know AIG is the largest insurance company in the world and its CEO Brian Duperreault made more than $19 million in 2019? The provider has a reputation for paying as few claims as possible and is under investigation for multiple charges of corporate fraud. The company will create obstacles with the purpose of denying claims and Saxton Law Firm can help you navigate those obstacles.

5. Anthem

Have you heard of Blue Cross-Blue Shield insurance plans? Anthem Insurance has incurred fines from the government for its policies and has created a reputation for canceling insurance policies for policyholders with chronic illness and pregnant policyholders. A recent allegation by MaineHealth Network has claimed that Anthem has not paid more than $70 million in claims and has been cut as an in-network provider.

6. Farmers Insurance Group

When you choose an insurance provider, it is important to check the reviews. Farmers Insurance Group has low customer satisfaction ratings despite millions of dollars in profits and both Consumer Reports and J.D. Power have rated the company as one of the worst home and auto insurance providers. The company has also been found guilty of unlawful termination of an executive who planned to testify that the company paid its female staff members less than men

7. UnitedHealth

Health insurance is about more than just money – it is about patient health. UnitedHealth has been cited for its low reimbursem*nt rates on claims and delayed payments that doctors have claimed can put policyholders and patients at risk. The provider continues to make millions with its partnership with AARP and charges its older policyholders higher premiums.

8. USAA

Ads for United Services Automobile Association (USAA) claim to prioritize service members and their families – but the actual data behind the insurance provider paints a different picture. USAA Insurance has a reputation for delaying claims, which means that policyholders may feel financial pressure and will settle for a lower claim amount when their claim is approved. This is despite record profits in recent years.

READ MORE: Why Do Home, Auto and Health Insurance Claims Get Denied?

Are you looking for a new insurance provider? It is important that you do your due diligence when searching for a new insurance policy and asking questions like – which insurance companies deny the most claims – are relevant. If you have questions about your insurance policy or you have a denied claim, Saxton Law Firm is here to help answer your questions and support your appeal.

Contact Saxton Law Firm today for a FREE case review!

Which Insurance Companies Deny the Most Claims? (2024)

FAQs

Who denies the most claims? ›

UnitedHealthcare is the worst insurance company for paying claims with about one-third of claims denied. Kaiser Permanente is the best large health insurance company for paying claims, denying only 7% of medical bills. Currently insured? It's free, simple and secure.

Which insurance company has the most complaints? ›

The auto insurance company with the most complaints is United Automobile Insurance, which receives roughly 40 times more complaints than the average insurer its size, according to the latest NAIC complaint index.

What's the worst medical insurance company? ›

The Ten Worst Insurance Companies based on AAJ's Research
  • AIG.
  • State Farm.
  • Conseco.
  • WellPoint.
  • Farmers.
  • UnitedHealth.
  • Torchmark.
  • Liberty Mutual.
Apr 8, 2024

Are insurance companies denying more claims? ›

Limited ACA transparency data collected by the federal government continues to show wide disparities in the rate at which marketplace plans pay claims. While on average HealthCare.gov insurers denied nearly 17% of in-network claims in 2021, some insurers report denying nearly half of in-network claims submitted.

What are the 3 most common mistakes on a claim that will cause denials? ›

Here, we discuss the first five most common medical coding and billing mistakes that cause claim denials so you can avoid them in your business:
  • Claim is not specific enough. ...
  • Claim is missing information. ...
  • Claim not filed on time (aka: Timely Filing)

What is the biggest insurance company to fail? ›

Executive Life Insurance Company is regarded to be the biggest bankruptcy of an insurance company in the United States in the course of recent years. Based in California, the life company had to file for bankruptcy in 1991 following disastrous investments in junk bonds.

Who is the most trusted insurance company? ›

Here are the best car insurance companies of 2024:

Travelers: Best insurance company overall. American Family: Best for affordability. Geico: Best for accident forgiveness. NJM: Best for having few customer complaints.

Which insurance company is best for claim settlement? ›

In terms of number of policies settled during 2022-23, Max Life Insurance has the highest claim settlement ratio of 99.51%. With a 99.39% claim settlement ratio, HDFC Life Insurance came second on the list.

Who is the #1 provider of health insurance in the US? ›

The five largest health insurance companies by revenue are UnitedHealth Group, Anthem, Kaiser Permanente, Centene (mostly Ambetter) and Humana. They make up about half of the total market share in the health insurance industry. UnitedHealthcare has the highest revenue, earning $215 billion.

What is the best health insurance company to go with? ›

  • Blue Cross Blue Shield. : Best all-around policies.
  • Oscar. : Excellent plan options.
  • Kaiser Permanente. : Lowest average deductible.
  • Cigna. : Excellent value.
  • Aetna. : Lowest premiums.
May 2, 2024

What is the average claim denial rate? ›

Statistics suggest that the percentage of claims denied can vary significantly across healthcare providers and payers. On average, the denial rate in the healthcare industry hovers around 5% to 10%.

Why do insurance companies drag out claims? ›

Why Do Insurers Drag Their Feet in Handling Your Claim? Since insurance companies take the money they receive from premiums and invest it, the longer they keep those funds, the more interest they earn. This gives them a significant incentive to delay paying out on claims as long as possible.

How many insurance claims is too many? ›

Every insurance company sets its own benchmark for triggering a cancellation, but it is more likely that you'll face cancellation or non-renewal if you've made three or more claims within a three-year period.

Who denies the claim? ›

Definition of 'deny a claim'

Exclusions are specific events or circ*mstances where the insurance company has the right to deny a claim. Punitive damages may only be assessed against an insurer when the insurer denies a claim without an arguable or legitimate basis.

Who is the main driver for no claims? ›

A no claims bonus is usually only given to the policyholder themselves, so second drivers, also called "named drivers", don't usually earn their own bonus unless they are also the main driver on another policy.

What is the most common source of insurance denials? ›

Process Errors
  • The claim has missing or incorrect information. Whether by accident or intentionally, medical billing and coding errors are common reasons that claims are rejected or denied. ...
  • The claim was not filed in a timely manner. ...
  • Failure to respond to communication. ...
  • Policy cancelled for lack of premium payment.

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