WhatsApp account banned? Here's how to unblock your number! (2024)

Yes, a WhatsApp account can get banned. We'll show you how you can get your number unblocked, but also how to avoid this issue in the first place.

"This account is not allowed to use WhatsApp". If you'reseeing this notification on WhatsApp, your account has been banned.It actually happens more often than you think. And yes, it's possible to get your WhatsApp number unblocked again.

We'll show you how that works and what might have caused the WhatsApp ban in the first place. Plus, we have some tips for how to avoid this situation altogether.

Things that get your WhatsApp account banned

From spamming users to using unauthorized tools: there are several reasons why WhatsApp might have blocked your number.

Sending illegal or inappropriate content

In its terms, WhatsApp states that it won't allow certain type of content to be shared on WhatsApp. This includes "illegal, obscene, defamatory, threatening, intimidating, harassing, hateful, racially or ethnically offensive" content or content that encourages illegal or violent behavior.

WhatsApp also prohibits sending malicious files or viruses.

Any account that engages in these types of activities will be suspended.

Overusing broadcast lists

Are you sending out 1,000 messages a day using your broadcast list? Then you might be overusing WhatsApp's broadcast lists. Especially, if you're blasting people without their prior consent, it's likely that they report your messages as spam. If enough people complain, it can get your WhatsApp account banned.

If you're a business trying to send out promotional messages, keep in mind that you can only contact a maximum of 256 unique users per list. Going beyond this limit will lead to a blocked account.

Using other people's contact lists

Technically, you're only allowed to send broadcast messages to users that have your number saved in their contacts. You're not allowed to message unknown users. So, if you're using someone else's contact list or found a random contact list online, you're violating WhatsApp's terms.

By the way, if you somehow extract data from users' without their consent, WhatsApp will also block your account.

Sending misinformation

WhatsApp states that "falsehoods, misrepresentations, or misleading statements" aren't allowed on the app. This also includes impersonating somebody.

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See Also

How to Unban WhatsApp Number? (Latest Update 2024) - TimelinesAITips to unblock your blocked WhatsApp account | WatiHow to Unban WhatsApp Account + 5 Tips to Not Get Your Number BlockedWhatsApp Account Blocked? Here Are The Tips To Unblock It Easily

Using an illegal automation tool

For the private WhatsApp app and the WhatsApp Business App, WhatsApp doesn't allow certain automations, such as bulk messaging, auto-messaging, and auto-dialing. The app uses machine learning tools to detect their use and blocks accounts that do. This includes automation tools to create accounts or groups.

💡Thinking about using the WhatsApp Business App? Here's a better solution!

Adding users to a group without their permission

This won't automatically get you blocked, but if there are complaints, or you're not respecting people's boundaries, you can get your WhatsApp account banned.

You should get permission from contacts before you add them to a group. If you add someone to a group and they remove themselves, honor their decision.

See Also

How to Unbanned from Whatsapp Quickly (Best 2024 Solutions)

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Joining too many groups

This might be an honest mistake, but WhatsApp has tools to scan if an account joins too many groups too quickly. As this indicates that it might be a bot, it can result in a blocked WhatsApp account.

Using an unauthorized WhatsApp solution

There are many unofficial WhatsApp solutions, for private users and businesses. These WhatsApp mods (GB WhatsApp, WhatsApp Plus, and others) promise a lot of additional features for free.However, if these modified solutions haven't been officially approved by WhatsApp yet, the company prohibits their use.

The main reason is to avoid security risks and unwanted usage of the messaging app.

How to unblock your WhatsApp number

If you believe that you didn't violate WhatsApp's terms, you can take a few steps to try to get your number unblocked.

1. Re-install WhatsApp

Delete the WhatsApp account on your phone, download the (Business) app again, and then re-register your number. You'll get a registration code to activate the account again.

This might not always work (depending on the violation). If you can't get your WhatsApp account re-instated, you can try again in 30 days.

2. Ask for a review

When you re-install your WhatsApp app and enter your blocked number, you'll see a "Support" section. If you want to request a review, you can tap on support first before getting your verification code. You can then fill out the application and upload additional information for your review.

3. Contact WhatsApp support

For private users, there's an online form you can fill out and e-mail to the WhatsApp support team if you have issues with your account. Users of the WhatsApp Businesses App can contact WhatsApp under the e-mail address:[emailprotected].

WhatsApp Business API users rarely get blocked because they're using official WhatsApp solutions, and if there are issues with a particular message template, WhatsApp rather pauses the campaign for review than block the account.

Best practices: How to avoid getting your WhatsApp account banned

Follow WhatsApp's terms

Be mindful of the content you send, actions you encourage, and the restrictions of the app. Respecting WhatsApp's terms and conditions is the best way to not get your WhatsApp account banned.

Think twice before forwarding a message

If you aren't sure if a message you received or a link you want to share is from a reliable source, don't forward it. Always double-check information or suspicious links and files.

Since WhatsApp added the "forwarded" note on messages, it's also easier to detect spammy content.

Ask for permission first and respect boundaries

Make sure to ask users first if they want to be added to a group and also respect their wishes if they want to leave a group.

Use the correct WhatsApp account

This is especially important for the commercial use of WhatsApp. Don't use the private app for commercial purposes, and don't violate WhatsApp's commercial terms on the Business App.

Use official WhatsApp solutions

If you feel the need to overuse the broadcast list, use automation tools or are trying to reach out to new users, it's probably because you're a business wanting to get the most out of WhatsApp.

There's nothing wrong with that. In fact, WhatsApp is a fantastic tool for customer communication! However, if you want to avoid getting your WhatsApp account banned for violating their terms, you should use official WhatsApp solutions for businesses.

For this purpose, WhatsApp works with verified Business Solution Providers that have developed WhatsApp tools specifically for companies. You should always check WhatsApp's partner directory first to make sure you're dealing with a certified solution.

Sinch Engage, for example, is one of the oldest WhatsApp partners and offers an intuitive out-of-the box messaging tool that gives you access to WhatsApp and other messaging apps, with all the features you're looking for —from automations to bulk messaging to tracking tools!

Get in touch with our team if you have questions, or try our solution for free!

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