Does the token have built-in mechanisms that affect supply or value?
Ethereum and EVM-compatible chains are home to an enormous variety of tokens with different utilities. Some tokens are designed to dynamically change supply or value according to various conditions:
- Rebase tokens, where token supply is adjusted
- Tokens with 'taxes' applied to transactions of different kinds (e.g. simple transfer, swap, sell, etc.). These are sometimes referred to as 'fee on transfer' tokens.
Before you conclude that your balance is incorrect, check whether any similar conditions apply to your token. You can usually find this information by checking the project's white paper or documentation.
FAQs
Once you've verified on Etherscan that the amount of tokens being displayed in MetaMask Mobile is incorrect, follow these steps: Make sure your internet connection is strong and stable. If it isn't, token values may not be up to date. Change to a different network and then switch back again.
Why does MetaMask show wrong balance? ›
Sometimes, this balance may get out of sync due to a variety of reasons, including chain reorganization, lag time in data indexing, or incorrect token pricing information. These issues will typically be resolved on their own in a short amount of time as our systems catch up to the latest chain activity.
Why does MetaMask say insufficient funds when I have enough? ›
Why I am getting an "insufficient funds" error? This means you do not have enough of the network's native token to cover gas fees. Generally, across EVM-compatible networks, each transaction (including token and contract transactions) requires gas, the price of which is changeable.
How do I fix MetaMask error? ›
Restart your browser, or force close the mobile app and reopen. Restart your computer or mobile device. Lock and unlock MetaMask. If your problem relates to a specific transaction, check the relevant block explorer for the network you're using, such as Etherscan.
Why is my token not showing balance? ›
Stored cache files may be the culprit for the MetaMask not showing a token issue. Therefore, clearing cached data becomes imperative.
How do I reset my MetaMask? ›
On the lock screen, tap 'Reset wallet'. A warning message will appear, reminding you to not proceed unless you have your Secret Recovery Phrase securely recorded. Tap through and then type 'delete' in the field in the subsequent screen to confirm your intention.
How do I check my MetaMask token balance? ›
After you enter your MetaMask public address into the block explorer or follow the link in MetaMask itself, you'll see your account's page. Below shows an example on Ethereum mainnet. Your ETH balance, its current fiat value, and the total balance of all your ERC-20 tokens are displayed.
Why does my card say insufficient funds when I have enough money? ›
There are several reasons why a debit card may be declined even if you have money in your account. Common reasons include travel and reaching your daily purchase limit. Stay on top of your cards and consider using budgeting apps to help avoid debit card denial.
Why is MetaMask unable to load balance? ›
This error message can be prompted because: You are using the wrong token address. Check here for guidance on how to find it. MetaMask needs to be updated to the latest version.
How do I contact MetaMask customer service? ›
If you can't find an answer in these resources, click on the 'Contact Support' button on https://support.metamask.io/ to speak to a support agent.
If nothing happens, the most common reason is because you have more than one browser-based wallet installed and active. You'll need to disable other wallets in order for MetaMask to work properly. Once you have disabled other wallets, reload the page.
How to unlock MetaMask wallet? ›
As soon you are on the Unlock view, click Forgot password:
- Enter your 12-word secret Secret Recovery Phrase in the text boxes. Make sure you insert each word in the correct order, and all in lower case.
- Enter your new password.
- Retype your password to confirm it was written correctly.
- Click restore:
Stuck Transaction Troubleshooting
- Step 1: Check the Status of Your Transaction. ...
- Step 2: Open MetaMask and Access Advanced Settings. ...
- Step 3: Enable Customized Nonce. ...
- Step 4: Find the Stuck Transaction's Nonce. ...
- Step 5: Create a New Transaction with the Same Nonce. ...
- Step 6: Increase the Gas Price. ...
- Step 7: Confirm the Transaction.
A token can also "drift" when it is not used on a regular basis. Solution: You can fix the token by logging in with a passcode generated by the token three times in a row.
Why am I getting a token error? ›
Sometimes you will receive the token error if your browser is unable to create a secure cookie. This can oftentimes be solved by clearing your cache and cookies!
Why is MetaMask unable to load my balance? ›
This error message can be prompted because: You are using the wrong token address. Check here for guidance on how to find it. MetaMask needs to be updated to the latest version.
How to fix balance may be outdated MetaMask? ›
When this happens, it most likely means that the extension cannot get your actual balance for some reason. If this is the case, you should double-check that your internet connection is working or restart your browser. You may also need to close and reopen your browser or try a different internet connection entirely.
Why is my atomic wallet showing the wrong balance? ›
In case your connection is unstable or too slow, the wallet app may fail to update the balance. Just to make sure, try connecting to some other network and see if it helps. Check whether you're using the latest version of our app. You can always find the latest update's version number on our website.
Why is my blockchain wallet not showing balance? ›
My crypto does not appear in my balance? A missing cryptocurrency in your balance could be due to pending transactions, wallet synchronization delays, or technical issues. If your crypto is missing or you have further concerns, contact us here.
