What to do if you've received bad financial advice (2024)

If you think you might have received poor financial advice between 1 September 2003 and 1 July 2012 from Commonwealth Financial Planning or one of its associated entities, this review program may be able to help you get compensated for any financial losses.

Maurice Blackburn is acting as an Independent Customer Advocate, so we can give you advice and represent you during the review of your case. The Commonwealth Bank is paying for the Independent Customer Advocates, so you don't pay any fees to have Maurice Blackburn represent you.

Contact us todayif you need representation. We will make sure your claim is dealt with properly and that you get the maximum compensation you deserve.

Update from Commonwealth bank

2015:On Thursday 29 January 2015, the Commonwealth Bank started to send about 350,000 letters to customers of Commonwealth Financial Planning Limited. The letters were sent to people who have product holdings through Commonwealth Financial Solutions and Financial Wisdom Limited, including Custom Solutions, CommInsure and CommSec, who received financial advice through Commonwealth Financial Planning Limited between 1 September 2003 and 1 July 2012.

The letter introduced the Commonwealth Bank Open Advice Review program, explained customers’ eligibility to participate in the program, and invited customers with concerns to contact them to find out more details. The letters were sent to deceased estates, individuals and business entities.

2017:In February 2017 it was confirmed that the CBA Open Advice Review program had completed all assessments for customers of Commonwealth Financial Planning Limited and Financial Wisdom Limited who had requested a review of their financial advice.

An appointed independent reviewer, Promontory Financial Group, reports on the program as it progresses. You can view their most recent reporthere.

Why Maurice Blackburn?

Maurice Blackburn has already acted for individuals with financial advice disputes against Commonwealth Financial Planning Limited and Financial Wisdom Limited and run aclass actionon behalf of financial planning customers of Don Nguyen. A Maurice Blackburn principal also gave evidence at the Senate Inquiry, which led to the CBA Open Advice Review Program being set up.

If you think you might have received poor financial advice between 2003 and 2012, contact us for independent legal advice about the CBA Open Advice Review program and your rights. Time limits apply so contact us as soon as possible.

Enquire today via[email protected]or call 1800 614 451.

Read moreInformation on the Commonwealth Bank of Australia potential class action

What to do if you've received bad financial advice (2024)

FAQs

What if my financial advisor gave me bad advice? ›

If you have received bad financial advice, you should start by making a formal complaint with your financial adviser and their company.

What can you do about bad financial advice? ›

You must follow the company's complaints procedure. If you're not satisfied with the response, where you take the complaint next depends on who gave you the advice. If the adviser you saw was authorised by the Financial Conduct Authority (FCA), you should take your complaint to the Financial Ombudsman.

How to recover from bad financial decisions? ›

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  1. Acknowledge the decision and move on. Financial failures and mistakes not only hurt your bank balance, but they can influence your confidence. ...
  2. Know (the full extent of) the damage. ...
  3. Change your mindset to change your situation. ...
  4. Find out what your options are. ...
  5. Take action and stay committed.

What to do if you are unhappy with your financial advisor? ›

You're paying for a professional service, and if you're not satisfied, it's time to make a change. Notify them, on your terms: While it's not technically required, you should politely and respectfully inform your advisor that you're making a change. Keep it brief and professional.

How to tell if your financial advisor is bad? ›

7 Signs Your Financial Advisor Is Terrible
  1. They are a part-time fiduciary.
  2. They get money from multiple sources.
  3. They charge excessive fees.
  4. They claim exclusivity.
  5. They don't have a customized plan.
  6. You always have to call them.
  7. They ignore you or your spouse.

What is negligence in financial advisor? ›

Financial advisor negligence frequently involves “unsuitability” – the recommendation of a security or strategy which is not appropriate for the customer.

What is an example of bad financial advice? ›

Some of the worst financial advice you can get is to only make minimum credit card payments. It's better to pay your balance off in full when the statement comes. Why? Otherwise, you'll end up paying interest that will keep your bill increasing and making it all the harder to whittle down your debt.

What if a financial advisor makes a mistake? ›

As with any expert giving advice, financial advisers must perform their job with the skill and care expected of any competent professional. If they fail in this regard, you may have a claim against an independent financial adviser or a bank representative handling your money and investments.

How do you forgive yourself for bad financial decisions? ›

Here are 5 steps to help you move forward after a financial mistake and love yourself again:
  1. Step 1: Acknowledge the mistake. In order to move on, you need to accept and acknowledge whatever financial mistake you have made. ...
  2. Step 2: Talk about it. ...
  3. Step 3: Focus on the present. ...
  4. Step 4: Don't stop learning. ...
  5. Step 5: Let go.

How do you accept a bad financial decision? ›

Even if you've made one of the worst money mistakes, a smart first step is to simply acknowledge your misstep, take a step back, and at first do nothing. A rash attempt to fix a problem can actually make it worse. Once you've accepted and assessed the damage, you can put a recovery plan into action.

How to accept financial mistakes? ›

Self-sabotaging thoughts about your financial past will prevent you from moving forward. Accept that mistakes happen and understand that they are opportunities for growth. Embrace the mindset that forgiveness is not about excusing your actions but about releasing yourself from the burdens of guilt and shame.

How to rebuild your life after financial ruin? ›

5 steps to help you recover from a financial setback
  1. You can succeed. Accept the reality of your challenge and handle it quickly and aggressively. ...
  2. Know your financial resources. ...
  3. Set up a budget and prioritize expenses. ...
  4. Take action now. ...
  5. Seek out professional help.

How to tell if your financial advisor is ripping you off? ›

There are several warning signs that your financial advisor may be ripping you off, including high fees, hidden costs, and a lack of transparency. If you have concerns, it's important to speak up and ask questions.

What financial advisors don t want you to know? ›

These 10 statements can help you identify an advisor who is better to walk away from:
  • "I offer a guaranteed rate of return."
  • "Performance is the only thing that matters."
  • "This investment product is risk-free. ...
  • "Don't worry about how you're invested. ...
  • "I know my pay structure is confusing; just trust me that it's fair."
Mar 1, 2024

Is it okay to switch financial advisors? ›

People often switch financial advisors when they experience significant life changes or feel their current advisor is no longer suitable, but there is no set frequency for making such a change.

Are you liable for financial advice? ›

Financial advisors, as professionals whose clients rely on their advice to make financial decisions, are legally and financially responsible for the advice that they give.

Do financial advisors have a bad reputation? ›

Financial advisors and insurance agents may have a certain reputation in many circles. While I believe the majority are honest, some advisors may give the rest a bad name by focusing on the commission instead of the client. And, even if you meet an honest advisor, how can you know they will do the job suited for you?

Can you sue a financial advisor for losing money? ›

In theory, if you have lost money because your broker (or any financial institution) gave you bad advice, mismanaged your investments, misled you, or took other unlawful or unethical actions, you can sue for damages. If these breaches of duty are provable, the "merits of the case" are strong, as a lawyer would say.

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