What's a damage report and when do I need one?
A damage report is provided by a repairer to help us understand the background to a claim.
Generally, it will:
- Provide details of the item (make, model, serial number, age, colour)
- Confirm how it was damaged (water damage, damage from impact, etc)
- Detail how bad the damage is
- Advise whether repairs are possible
- Estimate the cost of repair
Should you need to claim, we'll let you know whether a damage report is necessary.
For more information pleaseemail us or call us anytime on 0800 100 200.
