Mortgages
The withdrawal fee or compensation is an amount some banks charge customers when a loan is cancelled or repaid before the agreed maturity date, either partially or in full. This represents lost earnings for the bank, with the compensation corresponding to the interest it will stop receiving.
This is really compensation rather than a fee, as the entity is no longer being paid for a service it has provided; instead it is being compensated for the damage resulting from the loan ending sooner than agreed. This is why some banks charge this compensation.
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Information about the use of personal data
1. Who is the data controller?
The data controller is Bankinter, S.A. (hereafter to be referred to as '“Bankinter”') with CIF A28157360 registered office at Paseo de la Castellana, 29. (28046 Madrid).
2. Why do we process your data?
We will process the data you provide to obtain information about this request and, if applicable, finalise the purchase of the product in question.
3. What are the legal grounds for processing your data?
The legal grounds for the purpose stated above is the need to process the request for information. Accordingly, if you refuse to supply the personal data requested, or if you supply inaccurate or incomplete data, we may not be able to provide you with the service. You are responsible for ensuring the truthfulness of the data provided, and for notifying Bankinter if there is any change to your data.
4. Who will receive your data?
We will only disclose your data to third parties if legally obliged to do so.
5. How long will we keep your data?
Unless you have stated otherwise, we will keep your data for a period of six months. As soon as they are no longer necessary for the purposes described above, the data will be blocked for the period for which they may be required for carrying out, or defending, administrative or legal actions, and they may only be unblocked and processed again for this purpose. Once this period has elapsed, the data will be cancelled definitively.
6. What are your rights in relation to the processing of your data?
You may exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability in the circ*mstances and under the scope established by the applicable legislation currently in force. To exercise your rights, please contact us by writing to the following address: Bankinter, S.A. Operations - Data Protection, Calle Pico San Pedro 1, Tres Cantos, 28760 Madrid, enclosing a copy of your national ID or any other identifying document. Please note that you also have the right to lodge a claim with the Spanish Data Protection Agency.
7. Where can you obtain additional information about the processing of your data?
You can get further information about how Bankinter processes your data at this here.
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The withdrawal fee compensates two types of variables:
Compensation based on the date the mortgage was arranged
There are limits to this compensation based on when the debt is repaid and when the mortgage was arranged:
- For variable-rate mortgages signed before 2007, entities can charge up to 1% of the principal repaid, providing this repayment is not due to subrogation of the mortgage.
- There have been two types of limits for both fixed and variable-rate mortgages since 2007:
- If the repayment occurs during the first five years of the loan, 0.5% of the repaid amount is charged.
- If repayment occurs after the first five years, this withdrawal fee is 0.25%.
Compensation based on the interest rate
The law also establishes an interest rate risk fee for fixed-rate and mixed mortgages. This compensation can only be charged on mortgages with a term of more than 12 months and the financial institution can agree the amount involved.
This compensation can only be charged when the repayment of the debt causes a loss to the entity, i.e. when interest rates are lower than those being paid at the time of the early cancellation or repayment.
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