What does 'Insufficient balance on payment' mean? (2024)

The 'Insufficient balance on payment' error message means no remaining balance is to be modified. This message may appear when you try to modify a payment, such as a capture of funds.

For example, when the capture delay settings are set to immediate capture. This mean that any authorised payments are automatically and immediately captured. The ‘insufficient balance on payment’ message indicates that a secondary capture attempt was performed on a payment that has already been fully captured. Therefore, no further manual capture requests are required.

An automatic capture can be identified by the <auto> merchant reference in the payment details page of a transaction.

You also receive notification webhooks for the endpoint, which may accept an event code CAPTURE (success: false, reason: Insufficient balance on payment​). This indicates that the second capture attempt could not be completed due to the funds being already captured.

If a payment has been captured successfully, no further action is required from your end.

Other scenarios

The error can also be returned when trying to over-capture an authorised amount or refund beyond the balance of the initial payment amount.

Over-capture

A payment is authorised for €50 and a capture request is sent for €60, we would therefore return ‘insufficient balance on payment’.

Refund

Using the above example, say that the funds have been fully captured(€50) - if you try to perform a refund for €60, it would be rejected with ‘Insufficient balance on payment’.

What does 'Insufficient balance on payment' mean? (2024)

FAQs

What does 'Insufficient balance on payment' mean? ›

The 'Insufficient balance on payment' error message means no remaining balance is to be modified. This message may appear when you try to modify a payment, such as a capture of funds.

What does it mean when your balance is insufficient? ›

“Insufficient funds” is a checking account status where the balance is deficient. It is a banking term that may appear as a notice in bank statements or receipts. The insufficient funds status describes the scenario where a checking account does not hold sufficient funds to cover transactions.

Why does it say insufficient funds when I have enough money? ›

1. If you have recently funded your account, it's possible that the funds did not fully clear into the account when you attempted to make a payment. 2. If you are using overdraft or credit facilities on your account.

What is an insufficient payment? ›

Insufficient Funds: Usually, payments fail simply because the customer does not have the required funds available in their account to cover the transaction – or because they have exceeded their credit limit. In either case, their bank will typically reject the payment.

How do you resolve insufficient funds? ›

The "insufficient funds" error

In other words, what you are trying to buy costs more than what you have in your bank account. Solution: Refill the funds on your bank account in order to fix this error.

Why is my card declined due to insufficient balance? ›

If there is not enough money in your bank account, your debit card will be declined. The transaction will not go through if the credit is already over the limit. In short, it (transaction) will be denied. Credit cards do not get declined because you don't have enough money in your checking account.

What does paid insufficient mean? ›

If funds are not available from the payer's bank account, it is deemed as insufficient and an NSF fee is assessed. Banks provide account holders with several options to avoid the penalties associated with an insufficient funds transaction.

Will a payment go through if I have insufficient funds? ›

If your account does not contain sufficient funds to cover the payment, any overdraft protection you may have on the account will be used. If you still do not have enough funds to cover the payment(s), you will be charged a fee for insufficient funds (NSF).

What is an insufficient amount? ›

Something adequate is sufficient, and something inadequate is insufficient (in- meaning "not"). If you have $100 in the bank and you try to use a debit card for a $102 purchase, even though you're close to having enough, your funds are insufficient to cover the sale.

What does insufficient transaction mean? ›

Insufficient funds is a situation when your account does not have enough money available to cover a payment. For example, you might write a check or sign up for automatic electronic payments to your electric company.

What are examples of insufficient funds? ›

Example. If you have a checking account with a balance of $100 and you try to make a purchase for $150 at a store, the transaction will likely be declined because you have insufficient funds in your account to cover the purchase.

What is the reason for insufficient funds? ›

An insufficient funds fee (sometimes referred to as a non-sufficient funds fee or NSF fee) can occur when you don't have enough money in your checking (spending) account to cover the entire transaction. Most financial institutions will reject the transaction and charge a fee.

Is insufficient funds bad? ›

Having a non-sufficient funds situation can lead to penalties, a bad impact on one's credit score, and a criminal liability.

What is losing balance a symptom of? ›

Certain conditions, such as diabetes, heart disease, stroke, or problems with your vision, thyroid, nerves, or blood vessels can cause dizziness and other balance problems.

How can I get my balance back to normal? ›

Easy ways to improve your balance
  1. Walking, biking, and climbing stairs strengthen muscles in your lower body. ...
  2. Stretching loosens tight muscles, which can affect posture and balance.
  3. Yoga strengthens and stretches tight muscles while challenging your static and dynamic balance skills.
May 6, 2021

What does it mean when your credit is insufficient? ›

Insufficient credit history means you have no proven track record with creditors that lend money or other assets. This prevents lenders from assessing your credit risk. Insufficient credit history means you have no proven track record with creditors with regard to borrowing money or other assets.

What does insufficient balance mean on cash App? ›

If there are insufficient funds in the Cash App balance, a customer's linked debit card will instead fund the entire purchase. If there are no linked payment sources and the Cash App balance doesn't cover the cost of the transaction, the payment will be declined.

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