What are the 4 Customer Due Diligence Requirements for Businesses? (2024)

Certainly “what are the 4 Customer Due Diligence requirements for businesses” is one of the most asked questions in the compliance sphere today. To guard against anti-money laundering and terrorist financing, Businesses are required to carry out standard Customer Due Diligence (CDD) procedures for risk assessment. Although Customer Due Diligence procedures vary depending on the type of customer relationship, there are four standard steps that every business must follow to satisfy compliance requirements.Our post on What is CDD in banking- Everything you need to know covers how to efficiently carry out the customer due diligence process.

What are the 4 Customer Due Diligence Requirements for Businesses? (1)

In this article, we would be discussing the 4 Customer Due Diligence requirements for businesses, what they entail and how you can go about them as a business owner.


What is Customer Due Diligence (CDD)?

Customer Due Diligence is the process of collecting and evaluating information provided by a customer or potential customer. It is an important operation, especially for organisations in the financial industry for Financial Crime Compliance (FCC).


Who does the Customer Due Diligence (CDD) procedure affect?

The Customer Due Diligence (CDD) rule applies to banks, brokers in mutual funds, securities, future commissions, finance merchants and businesses that handle financial transactions on behalf of customers. The CDD Rule which amends Bank Secrecy Act regulations, helps banks know who their customers are. This makes it harder for criminals to hide behind fake companies and steal money.


What are the components of Customer Due Diligence (CDD)?

There are four components or requirements of CDD, which include:

  1. Customer identification and verification
  2. Understanding the nature and purpose of the business-customer relationship
  3. Beneficial ownership identification and verification
  4. Ongoing monitoring for suspicious activities

These four points answer the question, “What are the 4 Customer Due Diligence Requirements for Businesses?”


What are the types of Customer Due Diligence (CDD)?

There are three types of CDD. They include:

  • Standard
  • Simplified
  • Enhanced


Simplified Customer Due Diligence

Simplified Customer Due Diligence is applied when a customer risk assessment process has proven the business-customer relationship to have a low potential for money laundering and other financial crimes. In such a situation, the business is only required to identify the customer and not necessarily verify his or her identity.


Standard Customer Due Diligence

This type of CDD involves identifying the customer through reliable independent sources. The purpose of this process is to identify the nature of the business-customer relationship and take subsequent actions where necessary.


Enhanced Customer Due Diligence

This CDD is applied when the risk of money laundering/ terrorism financing is high, e.g if the customer is a Politically Exposed Person (PEP) or from a high-risk nation. The extra processes carried out for enhanced due diligence may include:

  • Requesting additional information from the customer
  • Establishing the intended nature of the business relationship
  • Obtaining information on the source of the customer’s funds or wealth
  • Establishing the purpose of the transaction
  • Carrying out ongoing monitoring of the customer’s activities

Read also: The Role of CDD in Eliminating the Risk of Open Banking


What is Enhanced Due Diligence (CDD) Checklist?

Enhanced CDD is the extra steps taken for proper risk assessment when the customer is a PEP or from high-risk countries. Generally, it is carried applied when the business suspects a high level of AML/CFT risks as part of the KYC procedure.

Enhanced Due Diligence Checklists involve:

  • Adequately assessing and understanding your customers’ risk profile
  • Requesting and obtaining additional information where necessary
  • Conducting excessive background checks and ongoing monitoring of transactions
  • Collecting and organising data collected in line with global and regional compliance standards

Read also - Identity Verification as a Service – Fast Tracking The Global Digital Economy


What are the 4 Customer Due Diligence Requirements for Businesses?

The 4 Customer Due Diligence Requirements for Businesses include:


1. Customer identification and verification

This is the basic process of identifying and verifying the identity of the customer. It is a standard CDD procedure that is mandated by law for businesses in the finance industry to adhere to.


2. Understanding the nature and purpose of the business-customer relationship

After identifying and verifying the customers’ identity. The next step is for the business to assess and understand the nature and purpose of the business-customer relationship. This is to understand the kind of activities and transactions which the customer would carry out during the relationship.


3. Beneficial ownership identification and verification

This procedure could be skipped or not depending on the specific type of customer. The beneficial ownership identification and verification step are used when the customer is acting on behalf of another beneficial entity. In this situation, the business should seek to identify the beneficial owner and verify their identities.


4. Ongoing monitoring for suspicious activities

This is the final step of the 4 customer due diligence requirements. It simply involves continuous monitoring of the customer account for suspicious activities after understanding their risk profile.

Read Also - How To Check if a Company is Registered in Nigeria


Achieving Customer Due Diligence (CDD) by Leveraging AI Technology

The step-by-step process of carrying out customer due diligence must be painstakingly followed to avoid errors. However, for the most effective outcomes, CDD and KYC processes are built by combining technology and expertise. As risk profiles and criminal intelligence evolves, financial institutions should be prepared to be flexible and adapt to their CDD approach to satisfy AML/ CFT regulations.


YV OS is Youverify’s flagship product that allows businesses to perform digital KYC in a matter of seconds.

Here is a video description of how it works:

Book a demo session today to see how YV OS can help automate your business’s KYC Due Diligence! Also, feel free to contact us here for any questions.

Frequently Asked Questions on Customer Due Diligence Requirements

1. What are the four key elements of a customer due diligence program?

The four key elements of a customer due diligence program are Customer identification and verification, understanding the nature and intent of the business-customer relationship, beneficial ownership identification and verification and continuous monitoring for suspicious activities.

2. What is Customer Due Diligence Requirement?

Customer due diligence (CDD) requirements are the important checks that banks and other financial institutions carry out on their customers. These checks help to understand who the customer is and the potential risks involved in doing business with them.

3. What are the documents required for CDD?

The documents required for customer due diligence vary depending on the specific bank, the type of customer that is (individual or company), and the risk level associated with the customer. However, the general documents required for CDD for individuals are proof of identity, proof of address, tax identification number (TIN), source of income or employment details.

The documents required for CDD for companies may include company registration documents (such as certificates of incorporation, and articles of association), beneficial ownership information ( such as shareholder agreements or trust deeds), and financial statements.

4. What is required for a CDD?

The basic requirement for CDD is the verification of the customer's name, address, DOB, and photo ID. After this, they undergo screening to ensure they are not on any prohibited list or news.

Updated: July 11, 2024

What are the 4 Customer Due Diligence Requirements for Businesses? (2024)

FAQs

What are the 4 Customer Due Diligence Requirements for Businesses? ›

The four pillars, or four KYC elements, that banks and financial institutions look at when setting up their KYC programs are the customer acceptance policies and procedures, customer identification program and customer due diligence, risk management, and ongoing monitoring.

What are the 4 pillars of KYC? ›

The four pillars, or four KYC elements, that banks and financial institutions look at when setting up their KYC programs are the customer acceptance policies and procedures, customer identification program and customer due diligence, risk management, and ongoing monitoring.

What are the requirements for the customer due diligence rule? ›

The CDD Rule has four core requirements. It requires covered financial institutions to establish and maintain written policies and procedures that are reasonably designed to: identify and verify the identity of customers. identify and verify the identity of the beneficial owners of companies opening accounts.

What are the 4 P's of due diligence? ›

What are the 4 P's of due diligence? The 4 P's of due diligence are People, Performance, Philosophy, and Process.

How many types of customer due diligence are there? ›

The three types of Customer Due Diligence (CDD) are: Simplified CDD, which applies to low-risk customers. Standard CDD, which involves basic identity verification. Enhanced CDD, which is conducted for high-risk customers and involves in-depth identity checks and source of funds verification.

What must customer due diligence include? ›

Basic customer due diligence involves collecting information about: the identity of a customer – from their company address to the names of their individual executives. the activities a customer is engaged in and markets in which they operate.

What are the procedures for customer due diligence? ›

In summary. CDD consists of performing background checks, and screening potential and existing customers to ensure they're not involved in illegal activity. At a minimum, CDD checks include verifying a customer's name, address, date of birth and photo ID and screening them to ensure they're not on prohibited lists.

What are the 4 pillars of information security? ›

Enterprise cybersecurity is built on four pillars: people, assets, security controls, and system configurations.

What are the 4 stages of customer due diligence? ›

The four key elements of a customer due diligence program are Customer identification and verification, understanding the nature and intent of the business-customer relationship, beneficial ownership identification and verification and continuous monitoring for suspicious activities.

What are the 4 key elements of FinCEN? ›

As set forth in the preamble to the Final Rule, FinCEN considers that there are four core elements of CDD: (1) customer identification and verification, (2) beneficial ownership identification and verification, (3) understanding the nature and purpose of customer relationships to develop a customer risk profile, and (4 ...

What are the types of customer due diligence? ›

For example, KYC is typically focused on the initial onboarding of a new customer, while CDD involves ongoing monitoring and assessment of a customer's activities. There are three main types of CDD measures that organisations may use: standard CDD, enhanced CDD, and ongoing CDD.

What are the four core elements of customer due diligence as identified by FinCEN? ›

For FinCEN, the key elements of CDD include: (i) Identifying and verifying the identity of customers; (ii) identifying and verifying the identity of beneficial owners of legal entity customers ( i.e., the natural persons who own or control legal entities); (iii) understanding the nature and purpose of customer ...

What are the main components of CDD? ›

CDD consists of performing background checks, and screening potential and existing customers to ensure they're not involved in illegal activity. At a minimum, CDD checks include verifying a customer's name, address, date of birth and photo ID and screening them to ensure they're not on prohibited lists.

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