Quick fix
Fatal errors are a common problem among Western Digital hard disk users. In some cases, the error indicates that your hard disk is seriously damaged and needs to be replaced. However, the fatal error message can also be triggered by other reasons, such as a loose connection, corrupted files, or outdated firmware.
These basic troubleshooting steps can resolve the issue in most cases.
- Sometimes, a simple restart will fix the problem. Shut down both your computer and your WD hard disk, then restart and check if the error persists.
- If the error is caused by an incompatible USB cable, or a malfunctioning USB port, connecting your hard disk using a different cable and USB port may help you get rid of the fatal error.
- Check all connections, including the power cable, as loose cables are a common cause of the fatal error.
- To determine whether the fatal error is caused by your Western Digital hard disk or by your computer, try using your hard disk with a different PC or laptop. If the hard disk works, there might be a problem with your computer.
- Western Digital provides a diagnostic tool the run disk tests on your WD hard disk. Use WD drive utilities to check for any hard drive issues.
- If your hard disk is damaged beyond repair, use a data recovery software to recover all data before replacing the hard disk with a new one.
Best solution:https://windowsreport.com/fatal-error-external-hard-drive/
Proper fix
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Find out how PRTG can help you get rid of Western Digital Hard Disk Errors