Weryfikacja tożsamości - Status | Centrum Wsparcia Crypto.com (2024)

FAQs

How do I contact crypto.com customer service USA? ›

Please note that any complaints regarding any other product or services o ered by the Crypto.com group must be addressed to [email protected].

We provide 24/7 live customer support.

It's our priority to help you make the most of your Crypto.com experience.

Crypto.com verification times vary based on several factors, including the volume of applications they receive and the completeness of your submission. Typically, verification can take anywhere from a few minutes to a few days.

The verification process on Crypto.com typically takes a few minutes to a few days to complete, depending on various factors such as the volume of verification requests, the accuracy of the submitted documents, and the current workload of the verification team.

In North America, Crypto.com is licensed by Foreign MSB (Money Services Business) registrations with FINTRAC in Canada and FinCEN in the United States for AML compliance.

Crypto.com's main headquarters is located at 1 Raffles Quay (North Tower) #09-06 Singapore, 048583 SG. The company has employees across 6 continents, including AsiaEuropeNorth America.

All Users' deposits are held in cold storage, for security reasons, however, withdrawal requests - for all cryptos - are automated. In most cases, withdrawals are almost instant and normally should take no longer than 2-3 hours to be processed.

Current Crypto.com status is UP.

This is a case-by-case process and may take anywhere from a few hours to a couple of business days, depending on many factors (e.g. your country of application, nationality, quality of the pictures, etc.). If your status does not change within 3 business days, please contact Support through https://chat.crypto.com/.

Does crypto.com report to the IRS? ›

Yes. In the United States, your transactions on Crypto.com and other platforms are subject to income and capital gains tax. If you've earned or disposed of crypto (ex. Sold or traded away cryptocurrency) during the year, you'll have a tax liability to report to the IRS.

Sometimes verification could take a bit longer if we're receiving a large number of signups or if your specific KYC needs further verification. Once you have submitted your KYC details and documents, sit back and relax. The KYC team will take a look at all your details and approve your account as soon as possible!

Like the best crypto exchanges, Crypto.com is a great option for investors searching for a large cryptocurrency and stablecoin selection. In addition to cryptocurrencies, the platform offers a DeFi wallet, NFT trading platform, Visa card perks, and shopping options.

If you prioritize lower fees, high debit card rewards, and want access to options products, Crypto.com may be the better choice. On the other hand, if you are a beginner looking for an easy-to-use platform with extensive educational resources and robust security, Coinbase is likely the better option.

Withdrawals- Processing Time

Withdrawals to an external address may take 2-3 hours to process. Withdrawals to the Crypto.com App are instant.

Cons: One difficulty I've had using crypto.com is dealing with customer service recovering my account after loosing access to an email account. The customer service is quite slow and overall it took almost 2 weeks to restore access to my account. This could definitely be improved upon.

If you have a complaint, please contact Blockchain.com, Inc., at [email protected] or 1-888-552-1019.

Investors can ask a financial advisor if they think cryptocurrencies are a good financial asset, how to invest in crypto, and if the advisor holds any crypto investments.