Wells Fargo will yank coin-counting machines from Minnesota branches - Minneapolis / St. Paul Business Journal (2024)

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Wells Fargo will yank coin-counting machines from Minnesota branches - Minneapolis / St. Paul Business Journal (2)

By

Mark Reilly

– Managing Editor, Minneapolis / St. Paul Business Journal

If you're planning a deposit at Wells Fargo branches, you better make sure it's the kind that folds. The bank is eliminating coin-sorting machines at its Minnesota branches.

The Star Tribune reports on the move by the San Francisco-based bank, which says its contract with a coin-counting service ended and it will remove the machines from branch lobbies throughout Minnesota in the coming months.

The bank will still have counting machines of its own — but behind the counter where customers can't use them. A bank spokesman said that customers will have to roll coins ahead of time if they want to deposit them. Wells Fargo will supply the rolls, though, and business customers can enroll in a coin-deposit service.

Other big Minnesota banks, including TCF and U.S. Bank, still have coin sorters in lobbies and said they have no plans to get rid of them.

As a seasoned financial analyst and industry enthusiast, my comprehensive knowledge of banking and financial services positions me as an authority to delve into the nuances of the recent development at Wells Fargo. I have a track record of staying abreast of financial trends, regulations, and institutional practices, making me well-equipped to analyze the implications of Wells Fargo's decision to eliminate coin-sorting machines in its Minnesota branches.

The move by Wells Fargo, as reported by the Minneapolis/St. Paul Business Journal on February 10, 2017, is rooted in the termination of the bank's contract with a coin-counting service. This decision will result in the removal of coin-sorting machines from branch lobbies across Minnesota in the coming months. This shift in strategy is crucial for understanding Wells Fargo's operational adjustments and potential impact on customer experience.

Wells Fargo clarifies that while it is discontinuing the coin-sorting machines in branch lobbies, the bank will retain counting machines behind the counter. However, these machines will not be accessible to customers, necessitating a change in the depositing process. Customers intending to deposit coins will now be required to roll them in advance. The bank has committed to supplying the necessary rolls for this purpose. Moreover, business customers have the option to enroll in a specialized coin-deposit service, indicating a strategic move to accommodate the needs of different customer segments.

Comparatively, other major banks in Minnesota, such as TCF and U.S. Bank, have chosen to maintain coin sorters in their lobbies and have communicated that they currently have no plans to eliminate these machines. This divergence in approach highlights the varying strategies employed by different financial institutions in the region.

In conclusion, this development at Wells Fargo not only reflects the bank's contractual decisions but also underscores the evolving landscape of banking services and customer interactions. It prompts a broader conversation about the role of technology and customer preferences in shaping banking practices, a discourse that continues to be relevant and dynamic in the financial sector.

Wells Fargo will yank coin-counting machines from Minnesota branches - Minneapolis / St. Paul Business Journal (2024)

FAQs

Wells Fargo will yank coin-counting machines from Minnesota branches - Minneapolis / St. Paul Business Journal? ›

In January, Wells Fargo announced it would begin removing coin-counting machines from branches nationwide. Minnesota customers have felt the effects, since Wells Fargo dominates the state banking landscape, with 164 branches. Wells Fargo's change was concurrent with the end of a contract with an outsourced service.

Does Wells Fargo offer coin-counting services? ›

Yes, You Can Deposit Coins at Your Bank

Some banks, such as Wells Fargo, will exchange rolled coins for customers without a fee. Wells Fargo says it also offers free coin wrappers. Check your bank's policy. Certain credit unions and community banks still have coin-counting machines.

Why did Wells Fargo get rid of coin machines? ›

“After much consideration, we determined that it is difficult to ensure a consistently great experience for our customers,” a spokeswoman for the bank said. “In addition, the use of coin-counting machines has declined steadily over the past few years.

Where is the best place to cash in coins? ›

Where Can I Exchange Coins for Cash?
  • Banks and credit unions. You can exchange coins for cash at most credit unions and banks, but some may charge a small fee for this service. ...
  • Coinstar. Coinstar machines are automated kiosks that let you exchange your coins for cash or digital gift cards. ...
  • Grocery stores.
Oct 11, 2023

Do any banks have coin-counting machines? ›

Some banks and credit unions offer free coin-counting services. Most limit this service to customers, and you'll find some variations in how the services work. Some have self-service coin counters on site. Others restrict the amount of change you can convert in a single visit.

How do I avoid the fee at Coinstar? ›

Opting for an eGift Card: A fee-free choice

You can choose to receive your money through an eGift Card with a 0% fee. Coinstar boasts partnerships with over 20 stores and restaurants, though it's worth noting that the availability of eGift Card brands may vary by location.

Where can I change my coins for cash for free at Walmart? ›

Does Walmart have free coin exchange services? Walmart doesn't have free coin exchange services themselves, but some locations have Coinstar coin counter machines. Keep in mind that Coinstar charges a fee, but you can avoid this by choosing a gift card option instead.

Why did banks stop using coin counters? ›

In conclusion, banks may choose not to utilize coin counting machines due to costs, security concerns, and customer convenience.

How accurate are coin counting machines? ›

That said, most coin counters are generally entirely accurate, with some models boasting accuracy rates of up to 99.9%. However, it's always best to double-check your count before withdrawing any money from a coin-counting machine to be sure.

Can banks refuse to take coins? ›

Yes. A bank can set its own internal policy as to whether it will accept or exchange unrolled coins for currency.

Does Walmart have a coin counting machine? ›

Do all Walmart stores offer free coinstar machines? To the best of my knowledge, coinstar machines are available in all Walmart locations, but none of them are exactly free. If you go to use one, be sure and look closely at the print on the screen, because most of them charge anywhere from 10 to 12%.

Where is the safest place to sell coins? ›

Your Local Coin Dealer

According to CoinCollector.org, neighborhood coin dealers often extend preferred rates that match or beat the best online prices, because they want to establish long-term relationships with local hobbyists. They can inspect your collection, assess its value and answer your questions face-to-face.

Where do you turn in coins that are worth money? ›

Cash your coins at local banks, credit unions, certain retailers and Coinstar kiosks.

Does Wells Fargo cash coins for free? ›

Some banks like Wells Fargo will exchange rolled coins for noncustomers without a fee. Wells Fargo says they offer coin wrappers and encourage people to deposit their rolled coins. ... Some credit unions and community banks still have coin-counting machines.

Do banks have coin dispensers? ›

Take it to your bank

Some banks now have coin machines that let you pay in your spare change without needing to sort it first. Not all banks offer these machines, and even those that do might not have one in your local branch. However, they should be able to take your coins if you sort them yourself.

How much does it cost to use a coin counting machine? ›

At the kiosk, pick the cash option. A 12.5% service fee + $0.59 transaction fee applies. Fees may vary by location.

Where can I turn cash into coins? ›

The Bank

If you have a bank account, you can go to your local bank and request a roll of quarters. You must go to the bank teller for this, not the ATM. You can draw the money out of your account or exchange a $10 bill for coins.

Does Wells Fargo do currency change? ›

Whether or not the wire transfer fee is waived, Wells Fargo makes money when we convert one currency to another currency for you. The exchange rate used when Wells Fargo converts one currency to another is set at our sole discretion, and it includes a markup.

How much coins can I deposit in a bank? ›

The RBI has not set any restrictions on the quantity of coins that can be deposited at once. Therefore, individuals have the freedom to deposit any amount of coins into their bank accounts. In accordance with the RBI's guidelines, all banks in India are obligated to accept coin deposits from their customers.

What percentage does Coinstar take? ›

Are you wondering how much in fees Coinstar takes for trading your coins for cash? Coinstar generally charges a service fee of up to 12.5% of the value of the coins you're exchanging, plus a transaction fee of 50 cents, but you can avoid these fees by converting the funds to a gift card.

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