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User profile for user: louismartin31
louismartin31 Author
User level: Level1 5 points
Hey!
I have an Iphone 13 pro and since the last update 16.5.1, I’m at work my cell phone beside my computer and screen keeps opening with wallet. It’s really annoying and I can’t stop it since I didnt even touch my phone
iPhone 13 Pro
Posted on Jul 19, 2023 6:51 PM
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024 User level: Level10 412,298 points
Posted on Jul 19, 2023 11:54 PM
If your iPhone's screen keeps turning on when you receive notifications or when the device is moved, it might be related to the "Wake for Lock Screen" setting for Apple Pay. To disable this, go to "Settings" > "Wallet & Apple Pay" and toggle off the "Double-Click Side Button" option under "Allow Access When Locked."
- Check if there are any NFC readers near your iPhone.If there are, try moving your iPhone away from them.
- If you are NOT doing this then look for someone close by who is also trying to use Apple Pay through their device within Bluetooth range...
Probably you are using Apple Payto pay online in Safarior within appswhen you see Apple Pay as a payment option.
Unless you confirm with a Double Click no payment will be made.
- Confirm the payment.iPhone or iPad with Face ID: Double-click the side button, then useFace IDor your passcode.
- iPhone or iPad without Face ID: Use Touch ID or yourpasscode.
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User profile for user: SravanKrA
SravanKrA
Community+ 2024 User level: Level10 412,298 points
Jul 19, 2023 11:54 PM in response to louismartin31
If your iPhone's screen keeps turning on when you receive notifications or when the device is moved, it might be related to the "Wake for Lock Screen" setting for Apple Pay. To disable this, go to "Settings" > "Wallet & Apple Pay" and toggle off the "Double-Click Side Button" option under "Allow Access When Locked."
- Check if there are any NFC readers near your iPhone.If there are, try moving your iPhone away from them.
- If you are NOT doing this then look for someone close by who is also trying to use Apple Pay through their device within Bluetooth range...
Probably you are using Apple Payto pay online in Safarior within appswhen you see Apple Pay as a payment option.
Unless you confirm with a Double Click no payment will be made.
- Confirm the payment.iPhone or iPad with Face ID: Double-click the side button, then useFace IDor your passcode.
- iPhone or iPad without Face ID: Use Touch ID or yourpasscode.
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User profile for user: louismartin31
louismartin31 Author
User level: Level1 5 points
Jul 25, 2023 4:31 PM in response to SravanKrA
Thank you so much! It only do it at work and I didn’t noticed I always put my phone right next an NFC device to activate the cards of the customer😂 just tried to put my phone directly on it and it opened! Thanks
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User profile for user: whakapa
whakapa
User level: Level1 8 points
Jan 17, 2024 10:25 PM in response to louismartin31
Want to add credit card to screen but not in wallet
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Wallet keeps open without touching my phone
 - Shopify)