Waiting on an Employee Retention Credit Refund? (2024)

The Employee Retention Credit (ERC) is a complex tax credit for businesses and tax-exempt organizations that kept paying employees during the COVID-19 pandemic when they were shut down due to a government order, had a significant decline in gross receipts, or qualified as a recovery start-up business. The eligibility requirements are different, depending on the periods in 2020 and 2021 for which the ERC is claimed.

The IRS continues to see aggressive marketing that lures ineligible taxpayers to claim the ERC. While the credit is real, many promoters are aggressively misrepresenting who can qualify for the credits. In many instances, the IRS is seeing businesses and organizations being misled by promoters into thinking they’re eligible when they are not.

As a reminder, anyone who improperly claims the ERC must pay it back, possibly with penalties and interest. Some taxpayers may even face criminal prosecution. Taxpayers are encouraged to review IRS guidance and tools for helping determine ERC eligibility, including frequently asked questions and a new question and answer guide to help businesses understand if they are actually eligible for the credit.

On September 14, 2023, the IRS announced an immediate moratorium on processing of new claims through at least December 31, 2023. This will allow the IRS time to add more safeguards to prevent future abuse and protect businesses from predatory tactics.

The IRS emphasizes that payouts for any claims filed before the moratorium began will continue, but the IRS will process the claims at a slower pace due to the detailed compliance reviews. With the stricter compliance reviews in place during this period, existing ERC claims will go from a standard processing goal of 90 days to 180 days – and much longer if the claim faces further review or audit. The IRS may also seek additional documentation from the taxpayer to ensure it is a legitimate claim.

Resolving an Improper ERC claim

The IRS is developing new initiatives to help businesses who found themselves victims of aggressive promoters. This includes a settlement program for repayments for those who received an improper ERC payment; more details will be available this fall.

There are currently more than 600,000 ERC claims awaiting processing. If you improperly claimed the ERC on an amended return, you will be able to withdraw your amended return that included your ERC claim as long as your claim has not been processed and paid. Requesting a withdrawal means you would be asking the IRS not to process your entire amended return that included your ERC claim. This option – which can be used by taxpayers whose claim hasn’t yet been paid– will allow the taxpayers, many of them small businesses who were misled by promoters, to avoid possible repayment issues and paying promoters contingency fees. More details will be available shortly.

Those who have willfully filed fraudulent claims or conspired to do so should be aware, however, that withdrawing a fraudulent claim will not exempt them from potential criminal investigation and prosecution.

The IRS is also working on a settlement initiative for taxpayers who believe they shouldn’t have claimed the ERC and want to repay it. Check IRS.gov/erc  and IRS Operations: Status of Mission-Critical Function (Filed a Return in 2022/Status of Processing Form 941) for updates.

Additional Resources

Waiting on an Employee Retention Credit Refund? (2024)

FAQs

How long will it take to get my ERC refund? ›

Some businesses that submitted claims for the Employee Retention Tax Credit have reported waiting anywhere from four to twelve months for their ERC refunds.

Has IRS stopped processing ERC refunds? ›

Previously, the agency was not processing claims filed after Sept. 14, 2023. As the agency moves forward, it will now start judiciously processing claims filed between Sept. 14, 2023, and Jan. 31, 2024.

How do I expedite my ERTC refund? ›

Using the Taxpayer Advocate Service

Using Form 911, Request for Taxpayer Advocate Assistance, an employer can request TAS work with the IRS to expedite the processing of their ERC claim.

How can I get my ERC faster? ›

File Form 941-X promptly: If you've already filed your tax return without claiming the ERC and later discover you're eligible, submit Form 941-X as soon as possible. The sooner you file the amended return, the faster the IRS can process your claim and issue your ERC refund.

How do I know if my ERC was approved? ›

The most direct way to check your IRS ERC refund status is to call the IRS at 1-877-777-4778.

What is the timeline for ERC credit? ›

The current deadlines to file ERC claims are April 15, 2024, for the 2020 tax year and April 15, 2025, for the 2021 tax year.

Will the IRS audit ERC claims? ›

However, claiming the ERTC does not automatically trigger an audit. Instead, the IRS may carry out ERC tax credit audits if they suspect businesses have made errors or misrepresentations in their claims, including if they're suspected of fraud or noncompliance.

Why is my refund stuck on received? ›

The IRS can delay your tax refund until it completes any audits. This is most common when the IRS is conducting a mail audit on your EITC or ACTC return from a prior year. Normally, you'll receive IRS Letter CP88 indicating that your refund is frozen until the IRS completes the audit.

How long can the IRS hold your refund for processing? ›

See our Held or Stopped Refund page or our video for more information. If the IRS is reviewing your return, the review process could take anywhere from 45 to 180 days, depending on the number and types of issues the IRS is reviewing.

Why are ERC credits taking so long? ›

With the stricter compliance reviews in place during this period, existing ERC claims will go from a standard processing goal of 90 days to 180 days – and much longer if the claim faces further review or audit. The IRS may also seek additional documentation from the taxpayer to ensure it is a legitimate claim.

Has anyone been denied ERC? ›

We've also seen claims denied because only employers which are recovery startup businesses are eligible for the period to which the claim relates, yet the taxpayer's Form 941-X clearly indicated that they are in fact a recovery startup business.” I don't think the IRS is going to be able to show that its position was ...

How hard is it to get ERC credit? ›

To qualify for ERC, you need to have been subject to a qualifying government order related to COVID-19 that caused a full or partial suspension of your trade or business operations. The government order may be at the local, state or federal level.

How are ERC credits received? ›

The Employee Retention Credit is a fully refundable tax credit that eligible employers claim against certain employment taxes. It is not a loan and does not have to be paid back. For most taxpayers, the refundable credit is in excess of the payroll taxes paid in a credit-generating period.

How much will I get back in ERC credit? ›

For 2021, the employee retention credit (ERC) is a quarterly tax credit against the employer's share of certain payroll taxes. The tax credit is 70% of the first $10,000 in wages per employee in each quarter of 2021. That means this credit is worth up to $7,000 per quarter and up to $28,000 per year, for each employee.

Are ERC payments on hold? ›

In addition, the IRS plans to begin processing the moratorium claims, including those filed through January 31, 2024. It still plans to hold ERC claims filed after January 31, 2024, in case the proposed legislation to cut off ERC filings after January 31, 2024, is passed.

Can I get an advance on my ERC? ›

Fast. New clients can have their ERC processed and receive advance funds in as little as 45 days.

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