Verify My Cards (2024)

FAQs

Why is my card verification not working? ›

This can occur for a few different reasons: The 3-digit security code on the back of the Visa, MasterCard or Discover does not match what the card holder's bank has on file. For American Express this is the 4-digit code on the front of the card.

Card validation methods

Checking the three- or four-digit code on the back of the card is a straightforward and effective verification method.

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This can happen for various reasons, including incorrectly entered card information, the card type not being supported by the system, or an expired card. The error message informs the user that the card payment cannot be processed and that they must take action to resolve the problem.

Problems When Verifying Documents

Customers often make errors or typos when they are in a hurry, resulting in mismatches with the information extracted from their documents. To avoid any chances of rejection, it is important to carefully and correctly enter all details.

Confirm that all the info associated with your card is correct, such as name, address, and CVC. If it's correct, try to re-add the card. Submit documents to verify, if it's available.

When used on a payment terminal, credit and debit cards can require a cardholder verification method (CVM) to make sure that the person using the card is the legitimate cardholder. Verification is done with a personal identification number or shopper signature.

What you'll need to verify your identity. You'll take a photo of your accepted driver's license or state ID card and enter your personal information to verify your identity online. You may need to take a photo of yourself with a phone to verify your identity online. This is to check that you are the person on your ID.

The financial institution that issued your Visa card has a number of tools that can help verify your identity such as a one-time passcode or biometrics. If you encounter this extra step, simply follow the instructions on your screen to verify your identity. I see the Visa logo when I'm going through the extra check.

'not verified' means that we have not yet verified that the person behind that card is in fact who they say they are.

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Understand Why Verification Failed: The 'Identity Verification Failed' status means that the information you provided to SASSA doesn't match the records they have on file. This could be due to typos, outdated information, or issues with your identification documents.

This indicates a problem with the information entered for the card. Double-check the credit card number, expiration date, and CVV. Ensure your address matches what is on file with your bank. This includes ensuring the separation of Line 1 and Line 2 of the address.

Most declines fall into two categories: Soft declines – Card declined due to issues with transaction processing. The bank issuing funds approves the payment, but the transaction breaks down during the processing stages. Hard declines – Card declined by the bank due to lack of funds or outdated card information.

This means that the cardholder hasn't entered their details correctly. A 3D secure authentication error could be due to everything from a mistyped card number to an incorrect expiration date. If the error continues, the cardholder will need to contact their credit card issuer for assistance.

There are lot of things the reason why the authentication failed. It can be either the card holder input incorrect authentication detail (such as; wrong OTP) or because the issuer decline the authentication due to their on reason.

If the error message says “Your payment details couldn't be verified. Check your card details and try again,” the issue is probably either the credit card number or CVV you entered. If the error message says “Security code was not matched by the processor,” the issue is probably the CVV you entered.

If the credit card has expired, or the cardholder enters incorrect information, such as the card number, expiration date, or CVV code, the authorization request may fail. It is essential for cardholders to keep track of their card's expiration date and provide accurate information during transactions.