Venmo Lost Connection With Bank? Why & How To Fix (2024)

Are you seeing the "We lost connection with your bank" error on Venmo?

If so, you're not alone. This is a common error that can be caused by a number of factors, including changes to your banking information, your bank's security settings, or a problem with Venmo's servers.

In this blog post, we'll walk you through how to fix the "We lost connection with your bank" error on Venmo.

Why Venmo Lost Connection With Bank?

Venmo is a popular mobile payment app that allows users to send and receive money quickly and easily. However, sometimes Venmo users may experience an error message that says "We lost connection with your bank." This can be frustrating, as it can prevent you from sending or receiving money.

  • You recently changed your banking information. If you've made any changes to your account number, routing number, or online banking password, you'll need to delete your bank account from Venmo and add it back again.
  • Your bank's security settings have changed. Some banks have recently implemented new security measures that can interfere with Venmo's ability to connect to your account. If you're having trouble connecting to your bank, you can contact your bank to see if they have any information about recent changes to their security settings.
  • You're using an outdated version of the Venmo app. Venmo regularly releases updates to its app, which can include bug fixes and security improvements. If you're using an outdated version of the app, you may experience problems connecting to your bank. Make sure you have the latest version of the app installed.
  • There's a problem with Venmo's servers. On rare occasions, there may be a problem with Venmo's servers that prevents them from connecting to banks. If you're having trouble connecting to your bank, you can check Venmo's status page to see if there are any known problems.

How To Fix Venmo Lost Connection With Bank

Here are some steps on how to fix the "We lost connection with your bank" error on Venmo:

  1. Delete your bank account from Venmo. This will reset the connection between your Venmo account and your bank.
  2. Restart your device. This can sometimes help to clear up any temporary issues that may be causing the error.
  3. Re-add your bank account to Venmo. When you add your bank account back, make sure to enter all of your information correctly.
  4. Verify your bank account. Venmo may ask you to verify your bank account again. This can be done by entering a code that is sent to your phone or by making a small deposit into your account.

If you've tried all of the above and you're still having trouble connecting to your bank, you can contact Venmo support for help.

Here are some additional tips for troubleshooting the "We lost connection with your bank" error:

  • Make sure you're using the latest version of the Venmo app.
  • Check your internet connection to make sure it's working properly.
  • Try connecting to your bank from a different device.
  • Contact your bank to see if they have any information about recent changes to their security settings.
  • Contact Venmo support for help.

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Venmo Lost Connection With Bank Plaid

Plaid is a third-party service that Venmo uses to connect to banks. If Plaid is experiencing technical difficulties, it can prevent Venmo from connecting to your bank. You can check Plaid's status page to see if there are any known problems.

Here are some tips for troubleshooting the "We lost connection with your bank" error:

  • Make sure you're using the latest version of the Venmo app.
  • Check your internet connection to make sure it's working properly.
  • Try connecting to your bank from a different device.
  • Contact your bank to see if they have any information about recent changes to their security settings.
  • Contact Plaid to see if they have any information about their technical difficulties.
  • Contact Venmo support for help.

What Happens If You Don't Have A Bank Account For Venmo?

If you don't have a bank account, you can still use Venmo to send and receive money. However, there are some limitations. You won't be able to:

  • Link your Venmo account to a bank account, so you won't be able to transfer money to or from your Venmo balance.
  • Make payments for goods or services.
  • Use Venmo's "instant transfer" feature, which allows you to send money to your bank account immediately.

Instead, you can use Venmo to send and receive money by linking a debit card to your account. When you send money using a debit card, Venmo will charge a fee of 3% of the amount sent. You can also use Venmo to request money from others, but they will not be able to send the money directly to your bank account. They will have to send the money to your Venmo balance, and you can then transfer it to your bank account.

Here are some other things to keep in mind if you don't have a bank account and want to use Venmo:

  • You will need to verify your identity with Venmo before you can start using the app.
  • You will need to add a valid phone number and email address to your Venmo account.
  • You will be limited to sending and receiving a maximum of $299.99 per week.

If you need to send or receive more than $299.99 per week, you will need to link a bank account to your Venmo account.

Conclusion

Venmo is a popular payment service that allows people send and receive money.

If your Venmo lost connection with your bank, consider updating your bank details on the app and checking your internet connectivity.

Also, make sure your account does not violate any policies so as to use Venmo's full features.

Venmo Lost Connection With Bank? Why & How To Fix (2024)

FAQs

Venmo Lost Connection With Bank? Why & How To Fix? ›

What do I do if my bank account becomes disconnected from Venmo? If you receive an error message that says something like, “We lost connection with your bank,” you'll need to delete the bank account from your Venmo account and add it back again. This can happen if you update your online banking password.

Why does Venmo keep saying they lost connection with my bank? ›

If Venmo needs to re-verify your bank account, you'll see "We lost connection with your bank" when trying to send money. To fix the error, you'll need to delete your bank account and re-add it. If you use Plaid, a safe third-party service, to reconnect, you can verify and use your account instantly.

Why is Venmo not recognizing my bank? ›

Some reasons why this can happen include: The micro transfers used for manual bank verification failed due to an incorrect (mistyped) routing or bank account number. The bank sent us a notification that they couldn't find an account with the information you provided.

Why does Venmo say there is an issue with my bank? ›

If you see this message, it means there was an error in the transaction you were trying to send. Typically, the reason for this error is that your bank or card issuer declined the payment. Because Venmo cannot override this transaction failure, you must reach out to your bank or card issuer to resolve this issue.

Why is Venmo asking me to verify my bank again? ›

You may need to restart your bank verification if the micro-deposit and withdrawal amounts are dated too far back on your bank statement (it's ok; we all forget things sometimes). To do so, delete the unverified bank from your Venmo account and add it again using your account and routing numbers.

Why does my bank keep declining Venmo? ›

The causes behind Venmo payment declined are issues with bank/credit card balances, insufficient funds or security measures taken through Venmo technical issues, or violation of the Venmo user agreement.

Why does Venmo say something went wrong getting your bank account? ›

This error message means Venmo is or was experiencing technical issues, like an outage. If you tried to make a payment or bank transfer, check your transaction history in the app to determine if it was successful. If it failed, please try again later.

What banks work best with Venmo? ›

What banks work best with Venmo?
  • Bank of America.
  • Chase.
  • Wells Fargo.
  • Citibank.
  • Ally Bank.
  • Chime.
  • Capital One 360.
Aug 14, 2024

How do I talk to a live person at Venmo? ›

Navigate to the Get Help section of the Venmo app and select Contact Us for the option to chat with a teammate. Teammates are available 8 a.m.–10 p.m. CT every day. Call for help with payments to friends, transfers, and more at (855) 812-4430. Teammates are available 8 a.m.–8 p.m. CT every day.

How do I manually verify my bank account on Venmo? ›

Simply select “Manual Verification” instead of “Instant Verification” and you'll be all set. When you add your bank account to Venmo manually (with your routing and account number), we'll send microtransfers to your bank account to verify ownership (these will be less than $1 each).

Is Venmo having issues right now? ›

User reports indicate no current problems at Venmo.

How do I resolve a problem with Venmo? ›

Update the App

Many problems can be resolved by updating to the newest version, as updates often include bug fixes and performance improvements. 1-877-374-0082 Check the App Store (for iOS) or Google Play Store (for Android) for any available updates.

How do I clear the cache on Venmo? ›

Clear App Cache and Data:Android: Go to Settings > Apps > Venmo > Storage > Clear Cache and Clear Data. iOS: Go to Settings > General > iPhone Storage > Venmo > Offload App, then reinstall it from the App Store.

Why is Venmo telling me they lost connection with my bank? ›

If you receive an error message that says something like, “We lost connection with your bank,” you'll need to delete the bank account from your Venmo account and add it back again. This can happen if you update your online banking password.

Should I link Venmo to my bank account? ›

Money transfers can be funded with a credit card, debit card, prepaid debit card or a checking account — but not a savings account. You need a bank account to make cash withdrawals. So if you plan to receive funds via Venmo and aim to cash them out, you need to link your Venmo account to a bank account.

Why is my bank account showing invalid? ›

Errors such as an invalid bank account number or sort code typically occur when customers mis-key data into payment systems or company forms, for example, or when customer service representatives mis-hear or mis-key customer account information.

Why is Venmo asking me to update my bank with Plaid? ›

Depending on the app, you may have the option to use alternative data connection services or to use a manual process to share your information. Why is Venmo asking me to use Plaid? Venmo uses Plaid to instantly verify your bank account information.

Why is Venmo not taking money from my bank account? ›

There are a few reasons why Venmo may not have taken money from your bank account yet: Bank transfer processing time, Instant transfer review, Bank account issues and Venmo system issues. How long will a Venmo payment be pending? Instant transfers are typically processed within 30 minutes.

How to manually link bank account to Plaid? ›

How do I add financial accounts to my Plaid Portal?
  1. Log in to your Plaid Portal account.
  2. Select Accounts.
  3. Click the plus sign to Add an account.
  4. You'll be prompted to go through Plaid's account connection flow, which is similar to what you would see in any other app or service where you use Plaid.

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