Use service charges with Square | Square Support Center (2024)

1. From the app, tap Library.
2. You can search for service charges by name, or tap the Service Charge category.
3. Choose all of the service charges that apply to the sale.
4. Tap Review Sale to check the details of the transaction.
5. Tap Charge. The service charge will show as a line item on your customer’s receipt and in your transaction report details.

1. From the Checkout screen, hold down a tile then tap Edit tile grid.
2. Under Add to page, tap Action.
3. Check the Service charges action tile box.
4. Select applicable service charges.
5. Tap Done. From there, you can move the tile to rearrange or tap the Service charges tile to make edits at any time.

To checkout a customer with a service charge:

1. Add items to cart.
2. Tap the applicable items, then tap Apply Service Charge.
3. Choose applicable service charges, then tap Save.
4. Tap Add to Cart.
5. Tap Charge to complete the payment.
6. To remove the service charge from the cart, swipe left, then tap Delete.

1. Open your Restaurants POS app and select the order to which you want to apply a service charge.
2. Tap Actions > Service Charges.
3. Select the service charge you want to apply.

From the Square Invoices app:

1. Tap Create a new invoice.
2. Tap Add a line item to apply a service charge.
3. Select any preexisting service charges you want to apply to the invoice.
4. Fill out the rest of your invoice and send it as you normally would.

From Square Dashboard:

1. Go to Payments > Invoices.
2. Select Send an invoice and fill out your invoice details.
3. Under Line items, select Add service charge.
4. Create a new service charge or choose an existing service charge. Indicate the amount of the service charge and add sales tax if needed.
5. Click Add to apply the service charge to your invoice.
6. Complete the rest of your invoice and send it to your customer as you normally would, then click Send.

1. Sign in to your Square Dashboard and select Payments > Virtual Terminal > Take a payment.
2. Choose if you want to charge an itemized sale or process a Quick Charge. Under Transaction details, choose the purchased items, or manually enter the amount to be charged. Note: You can edit taxes to be charged for each item by clicking the item name.
3. Select Add service charge.
4. Choose the service charge you created, or Create service charge. Note: Let your customer know about any service charges before you proceed.
5. Click Add to add the service charge to the sale, then enter payment details, customer information and choose payment method. Note: You can select Add additional service charge to add more than one service charge to the sale and repeat the process.
6. Click Charge to charge the total amount, including applicable taxes and service charges. The service charge will show as a line item in your customer’s invoice and receipt and in your report details.

You can enable or disable service charges from Square Dashboard by selecting Virtual Terminal > Settings > Checkout, and toggling on or off the Allow service charges option.

When creating a service charge, you can automatically apply the service charge to Square Online orders fulfilled via pickup, delivery, or QR code ordering. To do so, toggle on Apply automatically to Square Online orders and choose which fulfillment types you want the service charge to apply to.

Note: Item-level taxes must be enabled for these fulfillment types before you can set up automatic service charges. Automatic service charges only apply to Square Online orders fulfilled via pickup, delivery, or QR code ordering.

After creating a service charge, you can choose which charges to apply to your Square Payment Links. To start:

1. Sign in to your Square Dashboard and go to Payments > Payment Links.
2. Click Settings > General.
3. Under Service charges, toggle on the service charges you’d like to automatically apply to Square Payment Links.