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User profile for user: Khibar001
Khibar001 Author
User level: Level1 8 points
Hi,
My Iphone, Ipad and iMac all keep asking me to to update Apple ID settings, I follow the instructions, it askes me to login with my Apple ID, and then a few minutes later back to square one. I have tried to logout on all three devices and then log back in, but still keeps asking me to update Apple ID Settings,
Any Ideas on what might be going on, is it some kind of virus to get my Apple ID Info?
Thank you,
Posted on Jan 1, 2020 8:37 PM
Question marked as Top-ranking reply
User profile for user: Khibar001
Khibar001 Author
User level: Level1 8 points
Posted on Jan 5, 2020 8:42 PM
Hi Alex,
So I I have tried to follow the instructions, but it only askes me to login with my Apple ID and then the notification is gone and a few seconds later it is back. I have thus far tried:
- Login as per notification instructions
- Log out and in with my Apple ID
- Reset Face Id
- Also tried Erics suggestion below,
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User profile for user: Khibar001
Khibar001 Author
User level: Level1 8 points
Jan 5, 2020 8:42 PM in response to chuck_3rd
Hi Alex,
So I I have tried to follow the instructions, but it only askes me to login with my Apple ID and then the notification is gone and a few seconds later it is back. I have thus far tried:
- Login as per notification instructions
- Log out and in with my Apple ID
- Reset Face Id
- Also tried Erics suggestion below,
Link
User profile for user: Eric Root
Eric Root
User level: Level10 684,429 points
Jan 5, 2020 12:19 PM in response to Khibar001
Some people have solved this by going to System Preferences/Internet Accounts, selecting an iCloud account there, and signing in. You need to repeat this for each iCloud acc
Settings - Update Apple ID Settings When It Won’t Go Away
Settings - Update Apple ID Settings When It Won’t Go Away (2)
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User profile for user: Joseph_S.
Joseph_S.
User level: Community Specialist
Jan 8, 2020 9:30 AM in response to Khibar001
Khibar001,
If all the devices are on the same network, it could be related to connecting to the Apple ID server to verify the password. Try updating your password on a separate Wi-Fi network or use cellular data on your iPhone.
Take care.
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User profile for user: Khibar001
Khibar001 Author
User level: Level1 8 points
Feb 8, 2020 10:08 PM in response to Khibar001
SO I managed to solve this by changing my passcode on my different devices, I used the same passcode on the different devices, so maybe that is where it clashed and could not reconcile the authentication.
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User profile for user: chuck_3rd
chuck_3rd
User level: Community Specialist
Jan 5, 2020 12:07 PM in response to Khibar001
Hello Khibar001,
Welcome to the Apple Support Communities. From what I understand, there are constant prompts to update your Apple ID information. I'll do what I can to help.
If you feel the Apple ID might be compromised, work through all the steps here: If you think your Apple ID has been compromised
It might be asking to update certain Apple ID information, like the security. If possible try going to the Settings app on your iPhone or iPad and see if there's a notification about next steps.
Cheers.
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User profile for user: Khibar001
Khibar001 Author
User level: Level1 8 points
Jan 5, 2020 8:43 PM in response to Eric Root
Thnx mate I tried this, just says you are already loged in when I try to login from Internet Accounts,
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User profile for user: Khibar001
Khibar001 Author
User level: Level1 8 points
Jan 9, 2020 1:14 AM in response to Joseph_S.
Thank you for the suggestion, I tried it out, with me Data plan and changing at my Gym Wifi, still no successful yet, unfortunate,
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Update Apple Id Keeps Poping Up - is it a virus?