Unlock your Pixel phone with your face (2024)

You can create a unique model of your face to unlock your Pixel phone with Face Unlock. Face Unlock is available on Pixel 4 and Pixel 7 or later Pixel phones, including Pixel Fold. To create this face model during setup, you'll take images of your face from different angles.

When you use Face Unlock, face images are used to update your face model so that, over time, your phone can recognize your face better in more scenarios. The face images used to create your face model aren't stored, but the face model is stored securely on your phone and never leaves the phone. All processing occurs securely on your phone.

When you enroll in Face Unlock, the face model is used only for Face Unlock and isn't shared with any other Google services or apps.

To delete your face model stored on the phone, follow the instructions below for your Pixel phone model.

• Pixel 7 and later (including Pixel Fold)
• Pixel 4

Important:

• Face models may be considered biometric data in some jurisdictions.
• When you look at your phone, you can unlock it even when you don’t intend to.
• Face Unlock may be less secure than a strong PIN, pattern or password.
• Your phone can be unlocked by someone who looks a lot like you, like an identical sibling.
• Your phone can also be unlocked by someone else if it’s held up to your face. Keep your phone in a safe place, like your front pocket or handbag. To prepare for unsafe situations, learn how to turn on lockdown.
• When there isn’t sufficient light or when you have a face covering or sunglasses, Face Unlock might not work. We recommend you also enroll Fingerprint Unlock for a more seamless unlock experience.

Unlock your Pixel phone with your face

1. On your Pixel phone, open your Settings app.
2. Tap Security & privacy Device lock Face & Fingerprint Unlock.
3. Enter your PIN, pattern, or password.
4. Tap Face Unlock Set up Face Unlock.
5. Review the information on screen.
6. Tap I agree Start.
7. Follow the on screen instructions.
8. Tap Done.

You can change the settings for how Face Unlock works. These 2 settings are automatically turned on:

• Require eyes to be open
• Skip lock screen

To turn off these default settings:

1. Open your phone’s Settings app.
2. Tap Security & privacy Device unlock.
3. Tap Face & Fingerprint Unlock Face Unlock.
4. Enter your PIN, pattern, or password.
5. Tap Face Unlock.
6. Under “When using Face Unlock,” turn off the setting you want to change.
7. To change your face model, you must delete your old one first.

You can require confirmation when you use Face Unlock to sign in to apps or approve a payment.

With Face Unlock turned on:

1. Open your phone’s Settings app.
2. Tap Security & privacy Device unlock.
3. Tap Face & Fingerprint Unlock Face Unlock.
4. Enter your PIN, pattern, or password.
5. Tap Face Unlock.
6. Under “When using Face Unlock,” turn off the setting you want to change.

Follow steps 1 to 4, then:

5. Tap Delete face model Delete.
6. Set up Face Unlock.

Face Unlock has trouble recognizing my face

1. Confirm that you enabled face and fingerprint to unlock your device.
   1. On your Pixel phone, open your Settings app.
   2. Tap Security & privacy Device lock Face & Fingerprint Unlock Face Unlock.
   3. Enter your PIN, pattern, or password.
2. Check that you are not in a low light environment, such as a dark room.
3. Remove anything that might be obscuring your face, such as sunglasses or a face mask and try again.
4. Make sure you set up Face Unlock for your most usual appearance. For example, with or without make-up, with or without a headscarf, with or without glasses. If your appearance changes significantly, you can re-enroll your face.

Face Unlock is triggered too often

By default, “Tap to check phone” and “Lift to check phone” are enabled. To reduce the chance of accidentally unlocking your phone, you can turn off these options. When these options are turned off, you must press the power button to wake the screen and trigger Face Unlock.

Face Unlock doesn’t trigger at all

1. Confirm that “Tap to check phone” and “Lift to check phone” are turned on.
2. Tap the screen and see if there’s an animation (or a ring) around the camera, which indicates that the face is scanning.
3. Confirm that you have Face & Fingerprint Unlock turned on:
   1. On your Pixel phone, open your Settings app.
   2. Tap Security & privacy Device lock Face & Fingerprint Unlock Face Unlock.
   3. Enter your PIN, pattern, or password.
   4. Under "Ways to unlock," "Face Unlock" shows Face added.
   5. Confirm Unlock your phone is turned on.

If you have a Pixel 4, you can use your face to:

• Unlock your phone.
• Confirm payments.
• Sign in to some apps.

Use your face to sign in to apps & confirm payments

Tip: To help prevent accidental purchases, you can change your settings so you’re required to enter your PIN, pattern, or password for every purchase. Under “Requirements for Face Unlock,” tap Always require confirmation.

Delete face data

Turn off Face Unlock

After you turn off "Unlocking your phone," you can still use Face Unlock to sign in to apps and make payments. To turn off Face Unlock completely, delete your face data.

Require eyes to be open

To make sure your phone doesn’t unlock when your eyes are closed, you can require that your eyes are open for Face Unlock.

I have trouble with setup

I have trouble with Face Unlock

• Set screen lock
• Set your Pixel phone to automatically unlock
• Unlock with your fingerprint
• Check or change phone security settings