Understanding and Preventing Bank Account Fraud (2024)

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• Bank account fraud can happen through card skimming or when someone steals your debit card.
• Debit cards don't offer as much protection as credit cards, and you can lose money.
• To reduce risk, review your bank statements frequently and avoid using your card at certain places.

A debit card can be a useful tool for accessing money in your bank account, but you should be mindful of where and when you use it.

If you're a victim of identity theft or bank account fraud, you may be liable for significant losses. You may be able to recover from identity theft by reporting it quickly to the necessary institutions, though.

Common types of bank account fraud

Stolen debit card

Debit card fraud occurs when an unauthorized person uses your card without your permission.

A criminal can most easily access your card information if your debit card is lost or stolen.

In the first quarter of 2024, the Federal Trade Commission Sentinel Network received nearly 20,000 fraud reports where a debit card was used as a payment method. This resulted in a total loss of $48.5 million for consumers.

"Debit card fraud, unfortunately, is all too common," says John Breyault, National Consumer League vice president of public policy, telecommunications, and fraud.

ATM and card skimming

Criminals may also be able to access your debit card information through a process called card skimming.

Card skimming can happen anywhere — a shop, a restaurant, or an entertainment venue. People will utilize devices to capture card information, which they can later use to clone a card or make online purchases.

Phishing and identity theft

Phishing emails, texts, and phone calls look like they're coming from a person or organization you trust, such as your bank. They're really coming from a clever scammer who is trying to get you to share identifying information, such as your bank log-in credentials, so they can gain access to your account.

Never access your bank via a link provided in an email or text message. If you receive a phone call from someone purporting to be a bank representative, tell them you're going to hang up and call back. Find the official customer service phone number on the back of your debit card.

Preventing bank account fraud

Review bank statements monthly and online transaction activity at least once a week to see if there's any unusual activity on your account. In doing so, you can minimize risk and prevent any unauthorized person from making debit card transactions.

Common places where fraud can occur

Be extra careful when using a debit card in the following situations:

• Gas stations: Breyault warns that gas stations are a common place for card skimming. You also may be asked to swipe your card instead of inserting it or using a contactless tap, which isn't as secure.
• Restaurants/bars: At a sit-down restaurant or bar, you want to be mindful of your payment method. If the waitstaff walks away with your card, Breyault says you might consider using a credit card instead since it offers more protection.
• Travel: If you're traveling to an unfamiliar place or outside the U.S., you'll want to be mindful of card skimming and older card readers. It's also generally advised to notify your bank that you're traveling so your cards won't be declined. It also may be suitable to exchange currency if you want to have extra payment methods abroad.

What to do if you're a victim

Call your bank immediately, and ideally within two business days of the fraudulent transaction.

Your financial institution will conduct an investigation. Funds in your bank account may be frozen while the bank investigates.

The investigation may take anywhere from a few days to a few weeks, however, the best banks typically conduct investigations more quickly than community banks.

If the bank determines that fraud occurred, you may have access to those funds again. However, be aware that you may not get all your money back.

Consider setting up a fraud alert with one of the credit bureaus to prevent the offender from opening a line of credit in your name.

The Office of the Comptroller also has additional resources for reporting and learning about fraud. There's also information about protecting against phishing and identity theft.

The role of banks in fraud prevention

Your debit card agreement will define specific conditions of fraud protection, but generally, financial institutions refer to the Electronic Funds Transfers Act, also known as Regulation E. The Electronic Funds Transfers Act outlines debit card protections for consumers.

If your debit card is lost or stolen, timeliness will be an important factor in determining how much money you may be liable for in the fraud loss.

There are three primary circ*mstances covered in the law, which are dependent on when you notify your bank. Here's a quick overview of how the law will protect you as a consumer:

• Circ*mstance 1 ($50 maximum loss): You may be liable for up to $50 in fraud losses if you notify your financial institution within two business days of a fraudulent charge.
• Circ*mstance 2 ($500 maximum loss): If you notify your financial institution after two business days have passed but before 60 business days have passed, you may be liable for up to $500 in fraud losses.
• Circ*mstance 3 (Unlimited maximum loss): Your bank isn't required by law to reimburse you for any fraud losses that occur after 60 business days. You'll also still be liable for up to $500 in fraud losses for unauthorized transactions that happened during the first 60 days.

Bank account fraud FAQs