FAQs
The decision to close the online services for a title is always taken with the consideration of our player base, including the level of interest they still have in the game. With this in mind, the online multiplayer services, in-game news and player statistics for most games listed below have been shut down.
Why are my Ubisoft games not working? ›
Verify game files Our games run on dependency files that are required to run the game on a Windows system. It is possible that there may be corrupted or missing files stopping the game from updating or running, which may be contributing to crashes or performance issues.
Are Ubisoft servers down right now? ›
No, we are not detecting any problems with Ubisoft right now. The last outage detected for Ubisoft was on Thursday, September 12, 2024 with a duration of about 1 hour. Want to advertise in this space? Reach Ubisoft users directly when they're experiencing technical issues, slow performance, and downtime.
Why Ubisoft can t keep up with the games market? ›
For the past few years, Ubisoft has been consistently plagued by internal issues involving alleged misconduct at the highest levels and struggles to grow company sales and live services beyond breadwinners like its “Assassin's Creed” franchise and “Tom Clancy's Rainbow Six Siege.”
Are Ubisoft in trouble? ›
Ubisoft made as much profit last year as Square Enix---some USD 400 million, with yearly revenue more than 30% up. So no.
Is Ubisoft losing money? ›
In the financial year 2023-24, which ended in March 2024, French video game producer Ubisoft reported a net income of 157.9 million euros, up from a net loss of close to 495 million euros in the previous year.
Why won't Ubisoft Connect to online? ›
Update Ubisoft Connect PC to the latest version
An outdated version of the desktop app may cause login issues. Reinstalling Ubisoft Connect PC before logging in again may help resolve the issue.
How to fix a Ubisoft service that is currently unavailable? ›
To resolve the issue: • Open the Run command by pressing Windows key and R at the same time. Type "%LocalAppData%" in the box available. Delete the "Ubisoft Game Launcher" folder. You should now be able to open Ubisoft Connect PC without issues.
Why won't Ubisoft servers work? ›
The "Service is unavailable" and "A Ubisoft Server is unavailable" error messages occur if you are trying to start an outdated version of Ubisoft Connect PC. These errors most commonly occur if you are installing an older Ubisoft game from a disc.
Why is Ubisoft offline? ›
If you have no internet connection, Ubisoft Connect will launch in offline mode. This could affect some features and functionalities of your game, such as login issues. Running the desktop app with administrative rights helps ensure that the program has the necessary permissions to run correctly.
Ubisoft has officially ended the online support for over 90 games, removing multiplayer and other online features from games like “Tom Clancy's Rainbow Six Vegas”.
Is Uplay still a thing? ›
In October 2020, Uplay and the Ubisoft Club were merged into Ubisoft Connect, which would offer the same features but also enable current and future Ubisoft games to support cross-saves and cross-play between platforms, and support for cloud gaming platforms including Stadia and Amazon Luna.
Why won't Ubisoft let me play games? ›
Restarting the desktop app may resolve temporary issues which are preventing the game from launching. If any of the game files are corrupted, you will have an option to repair them through the file verification function.
Why is Ubisoft shutting down games? ›
The decision to close the online services for a title is always taken with the consideration of our player base, including the level of interest they still have in the game. With this in mind, the online multiplayer services, in-game news and player statistics for most games listed below have been shut down.
What game makes Ubisoft the most money? ›
Ubisoft all-time game title unit sales worldwide 2023
According to 2023 data from Ubisoft, Assassin's Creed was the company's most popular video game franchise with over 155 million unit sales and 155 million unique players.
Why is Ubisoft deleting The Crew? ›
"While we understand this may be disappointing for players, it was necessary due to server infrastructure and licensing constraints." If you also hate the decision, you can try to ask for a refund from PlayStation; it worked for one user, so might also work for you.
Did Ubisoft shut down The Crew servers? ›
"To give up on such a remarkable video game would be a crime!" Ubisoft's decision to shut down servers for its open-world racer The Crew came as a blow to the game's community.
Why are Ubisoft servers currently unavailable? ›
The "Service is unavailable" and "A Ubisoft Server is unavailable" error messages occur if you are trying to start an outdated version of Ubisoft Connect PC. These errors most commonly occur if you are installing an older Ubisoft game from a disc.
Why is Ubisoft falling? ›
Shares in video game company Ubisoft nosedived after the slow sales launch of 'Star Wars Outlaws', pushing the stock to lows not seen since 2015.
