Twitch Help Portal (2024)

FAQs

How long does Twitch support take to answer? ›

We usually respond within 24 hours, usually faster but holidays or volume of tickets were receiving may extend our response times.

Need help? Contact Twitch Support 24/7 via email at help.twitch.tv/s/contactsupport.

Appeals Eligibility

From here, if you believe you did not violate our Community Guidelines, or if you believe we enforced against your account incorrectly, you can appeal your enforcement for up to 6 months following the enforcement. There is no waiting period required to submit appeals of this type.

Qualifying Affiliates and Partners may move up from Level 1 (60/40 net revenue on subscriptions) to Level 2 (70/30 net revenue on subscriptions) at any time if they meet the 300 Plus Point threshold for 3 consecutive months to qualify for Level 2.

For live chat and email support: link.twitch.tv/SocialSubmitTi…

Reports are reviewed by our global Safety Operations team who work 24/7/365 to ensure a swift response. In this way, we all work together to promote a safe and welcoming live environment.

Chat is an essential part of the Twitch experience. It allows you to interact not only with fellow members of the community, but with the streamers as well. To participate in a Twitch chat, you must sign in to your Twitch account.

Chat is an essential part of the Twitch experience, allowing community members, streamers, chatbots to interact with each other in real time. Twitch provides EventSub interfaces for reading information about Twitch chat rooms and their chat messages.

Using the Twitch Android App

The App also allows you to view Twitch streams across cellular data and WiFi networks, participate in chat, utilize Airplay or Chromecast to watch your favorite streams on the big screen and so much more.

Permanent ban is the most serious type of punishment on Twitch. Usually, permanent channel bans are given to streamers who blatantly and deliberately violate the rules of the platform, despite numerous warnings from the administration.

How to get unsuspended from Twitch? ›

You are able to view enforcements applied to your account in our appeals portal at https://appeals.twitch.tv . From here, you can appeal your indefinite enforcement. You must wait at least 6 months from the date you were indefinitely suspended before requesting reinstatement.

If you have served an indefinite suspension for more than 6 months, toward an enforcement that was correctly applied, you may submit a request for reinstatement. We will review requests for reinstatement following indefinite suspensions for most Community Guideline violations.

Streamers should consider running ads when they are away from the stream or during breaks. According to CNBC, a Twitch streamer with an average of 100 viewers can earn approximately $250 per 100 subscribers from ad revenue. Subscriptions: Subscriptions are a reliable source of income for streamers.

In terms of revenue, Twitch Affiliates can receive revenue via subscriptions, Bits, donations or sponsors. Here is a breakdown: Twitch splits the subscription revenue 50/50 with Affiliates, so you would receive $2.50 from a $4.99 subscription. Each Bit equals $0.01.

Q: How long does it take for my application to be processed? Since we take the time to review every application individually, it may take up to 2-4 weeks for you to hear back from us. Those who have completed the Path to Partner achievement can expect a response within 7 business days.

From my experience, Steam support takes about 1-3 days to get back to you. Though, if it's around big sales or the holidays, brace yourself for a longer wait.

To be initially eligible to apply to the Partner Program, you must first complete the Path to Partner achievement: Stream for +25 hours, stream on +12 different days, and maintain an Average of +75 viewers over a 30 day period.