TurboTax Verified Pro Guarantees (2024)

Intuit TurboTax Verified Pro Guarantees

File with confidence knowing your tax return is backed by TurboTax Verified Pro and
America’s #1 tax preparation provider.

You can be confident your return is done right

If, after filing, you think there's an error in your return, you can work directly with your TurboTax Verified Pro to resolve any issue that arises.
If you and your Pro can't resolve an issue with your filed return, you can lean on Intuit's industry-leading guarantees below.

TurboTax Verified Pro Guarantees (1)

Tax Return Lifetime Guarantee

A combination of coverage including 100% accurate calculations, audit support and a maximum refund. All guaranteed for the full 7-year life of your tax return. See Terms of Service for details.

TurboTax Verified Pro Guarantees (2)

100% Accurate Calculations Guarantee

If you pay an IRS or state penalty or interest because of an Intuit TurboTax calculation error, we’ll pay you the penalty and interest. Limitations apply. SeeTerms of Servicefor details.

TurboTax Verified Pro Guarantees (3)

Maximum Refund / Tax Savings Guarantee — or Your Money Back

If you get a larger refund or smaller tax due from another tax preparation method, and you and your Verified Pro cannot resolve it between you, we'll refund the applicable Intuit TurboTax Verified Pro price paid. Limitations apply. Excludes TurboTax Business products and services. SeeTerms of Servicefor details.

TurboTax Verified Pro Guarantees (4)

Backed by our Full Service Guarantee

When your Verified Pro does your taxes, they’ll only sign and file when they believe it's 100% correct and you’re getting the best outcome possible, guaranteed. See Terms of Servicefor details.

TurboTax Verified Pro Guarantees (5)

Audit Support Guarantee

If you receive an audit letter based on your 2023 return, you'll be able to discuss it with your Verified Pro and receive information about your options. If you and your Pro cannot resolve your audit questions, Intuit will provide one-on-one question-and-answer support with an Intuit expert, if requested through ourAudit Support Center.

We will not represent you before the IRS or state tax authority or provide legal advice. If we are not able to connect you to one of our tax professionals, we will refund the applicable Intuit Turbo Tax Verified Pro purchase price paid. Additional limitations apply. See Terms of Servicefor details.

TurboTax Verified Pro Guarantees (6)

100% Accurate, Expert-Approved Guarantee

If you pay an IRS or state penalty (or interest) because of an error that your Verified Pro made while providing topic-specific tax advice, a section review, or acting as a signed preparer for your return, your Pro will work with you to resolve it. If the two of you cannot resolve it, then Intuit will resolve it with you and, where applicable, pay certain penalties and interest that may apply. Limitations apply. SeeTerms of Servicefor details.

TurboTax Verified Pro Guarantees (2024)
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