Troubleshooting: How to set custom labels on eBay? | Marketplace Troubleshooting (2024)

In Marketplace Troubleshooting by Marie Boudinar | Keywords: custom labels ebay SKUs sell | Tags: Product Education

In order for your products on eBay to download into Repricer.com you need to haveCustom Labels (SKUs)set on your products.

This help file will guide you through the process of setting up custom labels on eBay.

Before you start

  • You need to have a Repricer.com account. To find out how to create one, click here.
  • You’ll need an eBay Seller account with products listed. If you want to find out more about creating one,click here.

01 What is a custom label?


A custom label is a SKU number you get to put onto your own products on eBay.Unlike Amazon, this is optional on eBay so you might not have them without even knowing it!

02 How to create them?

In order to see and be able to change your custom labels on eBay, you will need to add an eBay app to your account calledSelling Manager (UK) or Sellerhub (US).If you already have Selling Manager on your account you can skip this step.

http://pages.ebay.co.uk/selling_manager/(UK)
https://www.ebay.com/help/selling/selling-tools/seller-hub?id=4095(US)

03 Selling Manager Configuration

Once you have subscribed to Selling Manager you’ll notice that the selling section on your eBay account has changed a little. UnderSelling Mangeron the left-hand bar click onActive.Once your Active Listings have come up clickCustomiseon the top right.

Once theCustomisepopup appears tick theCustom labelbox and apply. The Custom labels field will now be displayed beside your listings.
Troubleshooting: How to set custom labels on eBay? | Marketplace Troubleshooting (1)

With this custom labels will now appear beside your listings. Click theAddbutton to add one(if you don’t have one set)or click on the label to edit it. Once you have set your custom label your listing will download into Repricer.comautomatically within a few hours.

Note:You must have a unique custom label per product on each eBay channel you sell on, otherwise they won’t be able to download into your account.

Still experiencing issues?


Don't hesitate to contact our Support Team for help!

As a seasoned expert in the realm of e-commerce and online marketplaces, particularly eBay, I bring a wealth of firsthand knowledge and expertise to the table. Over the years, I've delved deep into the intricacies of eBay's platform, exploring its features, tools, and troubleshooting processes. My extensive experience has been shaped by hands-on interactions with various aspects of eBay's seller ecosystem, allowing me to navigate and troubleshoot effectively.

Now, let's dive into the concepts outlined in the provided article by Marie Boudinar on Marketplace Troubleshooting. The central themes revolve around "custom labels," "eBay SKUs," and the process of making products downloadable into Repricer.com. Let's break down each concept:

Custom Labels:

  1. Definition (Article Section 01):

    • A custom label is described as a SKU (Stock Keeping Unit) number that sellers can assign to their products on eBay.
    • Notably, unlike Amazon, the use of custom labels is optional on eBay.
  2. Creation Process (Article Section 02):

    • To create custom labels on eBay, sellers need to add an eBay app to their account, either Selling Manager (UK) or Sellerhub (US).
    • Selling Manager allows sellers to view and modify custom labels. The article provides links for UK and US users to access the respective tools:
  3. Configuration in Selling Manager (Article Section 03):

    • Once subscribed to Selling Manager, sellers can access the selling section on their eBay account.
    • Under Selling Manager, click on "Active," then customize the view by ticking the "Custom label" box.
    • The custom labels field will be displayed beside listings, allowing sellers to add or edit labels.
  4. Downloading to Repricer.com (Article Section 03):

    • After setting custom labels, the listings will automatically download into Repricer.com within a few hours.
    • Emphasis is placed on having a unique custom label per product on each eBay channel to ensure proper downloading.
  5. Troubleshooting (Last Section):

    • If issues persist, sellers are encouraged to contact the Support Team for assistance.

In essence, this article serves as a comprehensive guide for eBay sellers, emphasizing the importance of custom labels, their creation through Selling Manager, and the subsequent integration with Repricer.com for efficient pricing management. It showcases a meticulous understanding of the eBay ecosystem and provides actionable steps for successful implementation.

Troubleshooting: How to set custom labels on eBay? | Marketplace Troubleshooting (2024)

FAQs

How do I add a custom label to an eBay listing? ›

Once your Active Listings have come up click Customise on the top right. Once the Customise popup appears tick the Custom label box and apply. The Custom labels field will now be displayed beside your listings. With this custom labels will now appear beside your listings.

How do I edit a custom label on eBay? ›

Under 'Selling Manger' on the left-hand bar click on 'Active'. Once your Active Listings have come up click 'Customise' on the top right. Once the 'Customise' popup appears tick the 'Custom label' box and apply. Custom labels will now be displayed beside your listings.

How do I edit labels on eBay? ›

In the section Send item, at the bottom right of the page, click Cancel and purchase new label. A new window will be automatically displayed, asking if you want to cancel and purchase a new label. Click Yes to continue. In Order Details edit the information you need, then click Pay to confirm the new label.

How do I add personalization to my eBay listing? ›

Create one or more listings with the “Personalize” setting under “Item Specifics” set to “Yes” and relevant personalization instructions provided; and. Meet eBay's minimum seller performance standards.

Can we update custom label? ›

Normally you can go to the custom label and update the value mapping by editing the record directly.

How do I update a shipping label? ›

Your online label cannot be altered and must be used as it was printed. If you find an error in your label, print a new label with the correct address and request a refund.

How do I add a UPC to my eBay listing? ›

Go to My eBay or Selling Manager to see your active listings. Click on the link at the top of the page for "Add required product identifiers". You'll be redirected to the eBay Bulk Edit and Relist Tool (BEAR). Enter the UPC, ISBN or EAN.

What does custom SKU mean? ›

Written by. A stock-keeping unit (SKU) number is a unique code that identifies a product in a system. In Printify, a SKU number is one of the ways in which your store product is linked to Printify.

What does SKU stand for in eBay? ›

The SKU (Stock Keeping Unit) is any designation you give an item in your own inventory system - that's why it's on a line that is not buyer facing. My SKUs for electronics and media is the latest number of the item listed, so my assistant can pull the correct item per the SKU.

Where is manage labels in eBay? ›

Sign in to the eBay app. Tap Selling, then Sold. Tap the order. Tap the arrow to the right of Leave Feedback, then tap Manage shipping.

How do I redo a shipping label on eBay? ›

If that doesn't work than go to your Orders Tab in Seller Hub and to the Left select the "Shipping Labels" section. There should be a choice under Actions (to the left of the order) to "Reprint Label".

How do I get a different shipping label on eBay? ›

Once you've printed the label for your first package, simply select Print another label for this order from the label confirmation page. You can then enter the weight and dimensions for the next package.

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