What’s the deal with the Travelex Money Card free wifi?
It’s true, your Travelex Money Card gives you 3 months of access to free WiFi at millions of locations worldwide.
All you need to do is head to the Boingo website, verify your card number, and register an account. Once you’ve done that, you’ll have free WiFi access from Boingo hotspots for 3 months on up to 4 devices at a time.
How long does a Travelex card take to arrive?
If you’ve ordered your Travelex card online and selected home delivery as your collection method, your card should arrive within 5-7 business days. If you need your card sooner, you can collect your card from your nearest Travelex store.
Is the Travelex Money Card safe to use?
Travel cards like Travelex allow you to travel safely with a large sum of money without carrying wads of cash. Travelex has checks and balances in place to ensure your hard-earned savings are protected.
Your Travelex Money Card comes secure with a chip and PIN, as well as a signature panel on the back. You can also freeze and unfreeze your card at any time if you misplace it or detect unusual activity on it.
Travelex also monitors activity on your card daily and will contact you if suspicious behaviour is detected.
If you think your card has been stolen, skimmed, or otherwise breached, a Global Emergency Assistance helpline is available 24/7. A full list of international phone numbers for this helpline is available here.
Can I use my Travelex card at an ATM?
You can use Travelex at any ATM where the Mastercard logo is displayed. ATM withdrawals are free, with a withdrawal limit of A$3,000 within a 24-hour period.
It’s worth remembering that some ATM operators apply their own fees and limits to their ATMs but you will usually be notified of these costs before completing the transaction.
What happens if I lose my Travelex Money Card?
If your card is lost, stolen or damaged, you should contact Travelex Card Services immediately. A full list of international phone numbers for this helpline can be found here.
Travelex can send you a replacement card or arrange for emergency funds in the local currency to be sent to you — normally available within 20 minutes.
For security, the Travelex Money App also allows you to freeze your card to protect your balance and ensure no unauthorised payments are made. If you find your card, you can unfreeze it using the app.
To avoid being left cashless, you can buy a backup card for A$5 when you buy your main Travelex Money Card. You can continue using this card even if you lose the main card.