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Overall Customer Rating 4.43 out of 5
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Why Choose Travelex Insurance Services for Travel Insurance
Notable Features
- Awarded ‘Best Overall Travel Insurance Provider’ by U.S News
- A top rated provider on Squaremouth with 0.1% of customers leaving a negative review
- All policies hold an AM Best’s Rating of A++ (Superior)
Travelex Insurance Services is among the highest rated travel insurance providers on the market today. They offer comprehensive policies that offer protection from cancellations, medical emergencies, delays, and other common travel concerns.
All of Travelex’s comprehensive plans include up to 100% Trip Cancellation coverage, at least $15,000 in Emergency Medical coverage, and at least $100,000 in Medical Evacuation coverage. Some policies also feature generous coverage for flight disruptions, with up to $2,000 in Travel Delay coverage and $750 in Missed Connection coverage per person.
Travelex also offers affordable flight specific policies that include benefits that cover specific disruptions that can occur during a traveler’s journey to their destination.
Travelex customers consistently rate their experience with the provider highly, with only 0.1% of customers leaving a negative review. With very few negative reviews and a high customer satisfaction rating, Travelex is one of the highest rated providers found on Squaremouth.
This provider summary was written internally by a Squaremouth policy expert.
About Travelex Insurance Services
Travel Insurance for today’s traveler. Travelex is a leading provider of comprehensive travel protection. Whether you are traveling close to home or around the world, Travelex has a protection plan just right for you!
Purchasing a protection plan from Travelex is a great way to safeguard against the unexpected and enjoy some peace of mind while you travel. Travelex offers several protection plans designed to fit the needs of today’s travelers. Choose from our basic low cost, family friendly, business or luxury travel plans. Wherever in the world your travels take you, it is important to protect both yourself and your trip investment.
Dream. Explore, Travel On.
Overall Rating 4.43
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5 stars
1210
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4 stars
423
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3 stars
175
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2 stars
30
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1 star
45
84,729
policies sold
0.1%
negative reviews
0.1% (75) negative reviews to sales
Average on Squaremouth is 0.2%
Show All Reviews
Rated Best Overall Provider by U.S. News
Travelex has been named the best overall travel insurance provider in 2023 by U.S. News, achieving a rating of 4.8 out of 5 stars.
Travelex was recognized for their tailored policy options, plan affordability, coverage amounts, and customizable upgrade options.
“If you’re traveling internationally and seeking the best overall coverage, you should look at the Travel Select plan.”
Read more
Policies Offered by Travelex Insurance Services
Travel Basic
Policy Description:
Travel Basic offers coverage against unexpected travel risks. Travel Basic is a great choice for the budget-minded traveler. The excellent coverage you come to expect with a Travelex product now offering benefits such as Financial Insolvency and Cancel for Work Reasons if purchased within 15 days from initial deposit.
Underwritten By: Berkshire Hathaway Specialty Insurance Company
Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944
AM Best #: 00864
AM Best Rating: A++ (Superior)
Policy Detail
Travel Select
Policy Description:
Travel Select, a highly popular travel protection plan for families, includes children 17 and under at no additional cost when traveling with a covered adult. If child’s trip cost exceeds $10,000 or adult trip cost or trip length exceeds 30 days, the child will be charged the corresponding plan cost. Travel Select also offers the ability to customize protection to fit individual lifestyle needs. Policy includes Pre- Existing Conditions Waiver, state specific coverage and built-in benefits like Cancel for Business Reasons along with the ability to customize with optional upgrades.
Underwritten By: Berkshire Hathaway Specialty Insurance Company
Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944
AM Best #: 00864
AM Best Rating: A++ (Superior)
Policy Detail
Flight Insure
Policy Description:
Flight Insure offers single trip coverage for all ages including trip delays, three benefit options for flight accidents, along with 24/7 travel assistance and concierge services starting at just $17.
Underwritten By: Berkshire Hathaway Specialty Insurance Company
Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944
AM Best #: 00864
AM Best Rating: A++ (Superior)
Policy Detail
Flight Insure Plus
Policy Description:
Flight Insure Plus includes coverage for flight accidental death and dismemberment, emergency medical expenses, emergency medical evacuation & repatriation, lost, stolen, damaged or delayed baggage and trip delay for a single trip. Includes 24/7 travel assistance and concierge services.
Underwritten By: Berkshire Hathaway Specialty Insurance Company
Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944
AM Best #: 00864
AM Best Rating: A++ (Superior)
Policy Detail
Compare All Policies for Travelex Insurance Services
Verified Customer Reviews
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2,086 Reviews Since 2004
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Rating 5 out of 5Policy:
Travel BasicReview Received:
August 25, 2024Wendy from WI Verified Squaremouth Customer
I interacted with Travelex customer service both over the phone and through email. They were friendly, responded quickly, and were able to specifically answer all of my questions. My claim was approved within 15 business days of providing the information they asked for. I have already purchased a policy from them for my upcoming trip.
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3 out of 3 people found this review helpful -
Rating 5 out of 5Policy:
Travel SelectReview Received:
July 28, 2024Sara from TN Verified Squaremouth Customer
Customer service was wonderful to work with to answer all my questions regarding filing a claim. The process is very easy.
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1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
Travel SelectReview Received:
July 24, 2024Barbara from VA Verified Squaremouth Customer
I called customer service prior to purchasing the policy because I had very specific needs - coverage for adventure travel / hiking to high elevation, and one person being over age 69 - and I wanted to make sure the policy would include both of these. The representative I spoke to was able to confirm, without delay, that the policy would provide the necessary coverage.
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3 out of 3 people found this review helpful
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All reviews are from Travelex customers
Contact Information for Travelex Insurance Services
Customer Service:
800-819-9004
Hours of Operation:
Weekdays, 8:00am – 7:00pm CST
Claims Phone:
855-205-6054
Claims Hours of Operation:
Weekdays, 7:00am to 7:00pm CST
Mail to:
Travelex Insurance Services
Berkshire Hathaway Specialty Insurance CompanyPO Box 2986
Clinton, Iowa 52733
Emergency Assistance:
Inside USA 844-215-1672
Outside USA 647-775-8042
Claims Email:
[email protected]
Fax: Travelex Insurance Services has not provided a fax number for claims.
Provider Claims Website
