FAQs
Formerly part of now-defunct Finablr, Travelex's fortunes quickly turned due to the coronavirus pandemic and a cyberattack that forced it to temporarily disable its systems. It then went through a pre-pack administration that led to more than 1,300 job losses and saw its creditors seize control.
How do I contact Travelex UK? ›
1.2 How to contact us? You can contact the customer service team by: (i) emailing us at [email protected]; (ii) by telephoning us on 0345 872 7627; or (iii) by writing to us at Travelex, Customer Services, Worldwide House, Thorpe Wood, Peterborough, PE3 6SB.
Is it safe to use Travelex? ›
Yes. Ordering through our website is safe and secure. We have Norton secure payments and all of our pages are secured with SLL. We have 46+ years of experience in foreign exchange.
Is Travelex a good deal? ›
Travelex has better online rates than your bank so you can lock in a good initial loading rate and save. Plus they don't charge you ATM fees while you're overseas. Unfortunately, all of these conveniences comes with a high price tag.
Is Travelex no longer in the US? ›
You can't get a Travelex card in the US – but you can access a Mastercard multi-currency Cash Passport. You can use your multi-currency Cash Passport to: Move between up to 10 different currencies.
Can you use Travelex in USA? ›
The Travelex Travel Money Card can store USD for your travels in the USA. With the travel card, you can enjoy fee-free cash withdrawals, load multiple currencies, and automatically transfer funds online.
Is Travelex a US company? ›
Travelex International Limited is a foreign exchange company founded by Lloyd Dorfman and headquartered in Peterborough, United Kingdom. Its main businesses are foreign currency exchange, issuing prepaid credit cards for use by travellers, supplying central banks with foreign currency and global remittance.
How do I complain to Travelex? ›
You should address any complaint relating to a product or service to your nearest Travelex Foreign Exchange store, or directly by contacting Travelex General Enquiries on 1800 440 039.
What is Travelex UK? ›
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money.
Which is better, Travelex or Allianz? ›
Travelex and Allianz provide the same trip cancellation and interruption benefits and similar medical expense limits through comparable plans — Allianz offers only $25,000 more in medical expense coverage than Travelex. However, Allianz provides double the amount of lost baggage and emergency evacuation coverage.
Whether in the U.S. or at your destination, avoid airport kiosks or other exchange houses if you can. Those should only be used as a last resort, because they typically offer poor exchange rates and high fees, so you'll get less currency for your money.
Can I pay by card at Travelex? ›
Travelex may also charge a card surcharge if you pay with a credit or debit card. Please refer to the relevant online terms and conditions available at www.travelex.com.au for details of the applicable fees and limits.
Does Travelex charge a fee? ›
At Travelex, we offer you $0 commission and a competitive market exchange rate when you buy foreign currency from us online, whether in cash or our Travelex Money Card. These online rates are our exclusive online rate and are not available in-store.
What day is the best day to exchange currency? ›
Mondays often experience the lowest number of trading in foreign exchange market. Therefore, you may expect the least fluctuation in price. Friday has a definite effect which is called the summary effect. There are many traders who close their positions at the end of the week.
Should I convert currency before I travel? ›
When you are traveling to another country, you can exchange some of your money before you leave home. Doing so gives you time to shop around for the best rate. Plus, when you arrive, you won't have to immediately find a bank or currency exchange.
What company owns Travelex? ›
What is the currency crisis situation? ›
In general, a currency crisis can be defined as a situation when the participants in an exchange market come to recognize that a pegged exchange rate is about to fail, causing speculation against the peg that hastens the failure and forces a devaluation or appreciation.
How do I cash out my Travelex? ›
Like most bank accounts, you can withdraw money from your travel money card at ATMs worldwide. The maximum withdrawal amount is 500.00 GBP within a 24-hour period. Please bear in mind Travelex does not charge ATM fees but some operators may do so, check before you withdraw cash.
What is happening to the CDN dollar? ›
Basic Info. Canadian Dollar to US Dollar Exchange Rate is at a current level of 0.7374, down from 0.7399 the previous market day and up from 0.7311 one year ago. This is a change of -0.34% from the previous market day and 0.86% from one year ago.