Travel Money Card | Help and support (2024)

FAQs

Can you get your money back off a travel money card? ›

Travel Money Card refunds

Travel Money Card purchases are all done electronically, so you need to follow a different process to claim a refund on your card. Just call the number printed on the back of it and we'll take you through it.

Cons of Travelling with a Travel Card

Fees: There may be fees associated with certain travel cards¹. These can range from fees to load and reload your card, purchase fees, issue fees, and fees when you decide to cash out any remaining balances.

BALANCE & TRANSACTION HISTORY

Your balance will be on the home page once you've logged in. Or, give us a call on 13 61 95 or +61 (2) 8974 0856 from overseas and you can hear it over the phone. How do I check my transaction history?

To answer the question, yes, it is possible to transfer money from a forex card to a bank account. All you have to do is prepare some documents and follow a step-by-step process to request money transfer from your forex card.

And you can withdraw cash with it at over 2 million ATMs worldwide (charges and fees apply, see 'Are there top-up limits?' below). Your Travel Money Card is completely separate from your bank account so it's a safe and secure way to pay while you're abroad.

The Travelex Money Card is a multi currency card that can be used in most countries around the world. Widely considered the best travel money card for overseas travel, the Travelex Money Card can be used in the US, Europe, Japan, Canada, Hong Kong, Singapore, Japan, New Zealand, and many more countries.

CHOICE tip: Travel money cards are best for longer trips. They're usually not worth your while if you're only taking a short trip, as some have closure, cash out and inactivity fees.

It can be handy to have some physical currency for smaller payments like public transport and tolls, or for situations when cards aren't accepted. But a prepaid currency card can provide convenience and security, as well as competitive exchange rates.

Free ATM cash withdrawals up to 350 AUD a month

The Wise travel money card takes the worry out of using ATMs abroad. You only pay a small fee on withdrawals after the first 350 AUD. Avoid hidden fees in the exchange rate while withdrawing from ATMs abroad.

Your card will expire on the date given on the front of the card. Upon expiry you'll still be able to obtain a refund of the balance in accordance with the Agreement, or you may choose to transfer the remaining funds to a new card. You may be charged for this service.

What is the best card for travel? ›

For store collection orders and purchases, your name won't be on your card. Can I have my funds transferred from my existing currency card to the new Travel Money Card? Yes, contact Card Services and they can transfer funds from your existing card to a new Travel Money Card for no extra cost.

Any participating bank or institution that accepts Visa cards allows you to get cash back from a prepaid card. Simply show the teller a form of identification and your card. Note that sometimes, these institutions charge a fee for teller cash withdrawal.

Can I receive a cash advance? In accordance with agency policy, you may obtain cash to cover all anticipated out-of-pocket cash expenses for the trip before you leave. The preferred and most efficient method to obtain a cash advance is by using your government travel card to withdraw cash from an ATM machine.

Sell back your left over travel money with M&S Bank

Do you have left over travel money from your recent holiday? We can buy back foreign currency from you. You can exchange currency into GBP at any of our Bureaux. We will buy back currency in any denomination we sell.

Spend like a local (almost): Once loaded, use your card just like a regular card to make purchases and withdraw cash from ATMs. Accepted widely at millions of locations worldwide, you'll avoid the hassle of carrying large amounts of cash or exchanging currency on arrival.