Top Property Manager Interview Questions with Example Answers [2020] (2024)

Question Overview: This will give you insight into the candidate's ability to handle difficult situations. Look for a sense of control and a willingness to find a solution. The applicant should be able to communicate effectively and efficiently. They should also be able to explain how they handled the situation and what they learned from it.

Sample Answer: I had a tenant who was very difficult to work with. She was constantly complaining about everything. I tried to be as accommodating as possible, but she just wouldn't budge. I finally had to let her go.

What the interviewer is looking for:
• - Demonstrates ability to handle difficult situations
• - Acknowledges the importance of communication
• - Able to learn from mistakes

Question Overview: Leadership is an important part of the property manager's role. The candidate must be able to lead by example and inspire confidence in their subordinates. They must also be able to delegate tasks effectively and efficiently. Look for a combination of assertiveness and empathy. The candidate should be able to lead by example and inspire confidence in their subordinates.

Sample Answer: I am a natural leader who is able to motivate others to achieve goals. I am also very empathetic and am able to relate to my team members on a personal level.

What the interviewer is looking for:
• - Ability to inspire confidence
• - Demonstrates assertiveness
• - Able to delegate tasks effectively

Question Overview: This is a great opportunity to see how the candidate thinks. They should be able to identify their strengths and weaknesses and how they plan to overcome any obstacles. The answer should be specific and demonstrate a willingness to learn.

Sample Answer: I would like to learn more about the property management software you use. I'm currently using a different program and would like to make the switch.

What the interviewer is looking for:
• - Demonstrates an understanding of the property management industry
• - Acknowledges areas of improvement
• - Demonstrates a willingness to learn

Question Overview: This question allows you to see if the applicant has a passion for property management. Their answer will also give you an idea of their career goals. Listen for enthusiasm and a sense of purpose. Their answer should be specific and reflect their desire to work in the property management industry.

Sample Answer: I would love to be a property manager. I love working with people and I love being able to help them achieve their goals.

What the interviewer is looking for:
• - Passion for the property management industry
• - A desire to work in the property management industry
• - A desire to work with people

Question Overview: This will allow you to see how the applicant reacts to stressful situations. They should be able to handle difficult tenants and property issues with professionalism. Look for a sense of control and a willingness to learn from their mistakes. The candidate should be able to explain how they handled the situation and what they learned from it.

Sample Answer: I had a tenant who was very difficult to work with. She was constantly late on her rent and caused problems for other tenants. I tried working with her, but she wasn't interested in cooperating. I had to evict her.

What the interviewer is looking for:
• - Demonstrates ability to handle difficult situations
• - A willingness to learn from mistakes
• - Able to maintain control over the situation

Question Overview: This is a common interview question that allows you to see how the applicant will handle themselves in an interview. They should be able to discuss their greatest strength and weakness in a positive manner. The candidate should be able to explain how they are working on their weakness and what they do to make it a strength.

Sample Answer: My greatest strength is my ability to communicate with people. I'm always willing to listen and work with others. My weakness is that I have a tendency to overwork myself. I'm working on delegating tasks more often so I can spend more time with my family.

What the interviewer is looking for:
• - Ability to discuss strengths and weaknesses
• - Demonstrates self-awareness
• - Ability to improve weaknesses

Question Overview: This question will help you determine if the candidate is willing to relocate to another area. They should be willing to relocate if necessary.

Sample Answer: I am willing to relocate if necessary.

What the interviewer is looking for:
• - Willingness to relocate

Question Overview: This question will help you determine if the applicant is able to work independently and meet deadlines. They should be able to work well with others and be willing to take on additional responsibilities. The candidate should also be able to work well under pressure and have a flexible schedule.

Sample Answer: I prefer a schedule that allows me to work independently while still meeting deadlines. I'm also willing to take on additional responsibilities when needed.

What the interviewer is looking for:
• - Able to work independently
• - Willingness to take on additional responsibilities
• - Works well under pressure
• - Flexible schedule

Question Overview: The applicant's response will give you an idea of their personality and work ethic. Look for words that demonstrate their ability to work well with others, their sense of humor, and their level of professionalism. Their answer should also be brief and to the point.

Sample Answer: I would describe myself as professional, efficient, and positive.

What the interviewer is looking for:
• - Positive
• - Professional
• - Efficient

Question Overview: The property manager candidate must be able to handle difficult situations with tact and diplomacy. They must be able to communicate effectively with all types of people. The candidate should be able to demonstrate their ability to remain calm and professional in the face of conflict. Look for an answer that includes a plan for addressing the issue and a willingness to work towards a resolution.

Sample Answer: I try to listen to what the customer is saying and understand their concerns. I then try to address the issue in a way that is mutually beneficial.

What the interviewer is looking for:
• - Ability to remain calm and professional
• - Demonstrates ability to communicate effectively
• - Able to resolve conflict

Question Overview: This is a great opportunity to see how the applicant feels about their accomplishments. Look for a sense of pride and accomplishment when they answer. Their answer should be specific and detailed. The candidate should be able to explain what they've done to achieve their success.

Sample Answer: I'm most proud of the fact that I've been able to help many people find safe, affordable housing.

What the interviewer is looking for:
• - Passion for their work
• - Strong sense of accomplishment
• - Accomplishments that demonstrate their ability to succeed

Question Overview: The applicant should demonstrate a willingness to work with others and a desire to resolve conflicts in a positive manner. They should also be able to communicate effectively and remain calm in stressful situations. Look for keywords that indicate the candidate's ability to work with others in a collaborative manner.

Sample Answer: I always try to resolve conflicts by using a collaborative approach. I've found that this approach is more effective than forcing my opinion on others.

What the interviewer is looking for:
• - Able to work well with others
• - Demonstrates a willingness to work with others
• - Demonstrates the ability to remain calm during conflict

Question Overview: This will allow you to see how the applicant responds to a difficult situation. They must be able to stand up for what they believe is right and not be afraid to confront their manager. The candidate must also be able to work well with others. Look for a sense of confidence and the ability to remain professional.

Sample Answer: I would ask my manager for clarification and then explain why I don't feel comfortable doing what they asked.

What the interviewer is looking for:
• - Willingness to stand up for what they believe is right
• - Confidence in their ability to work well with others
• - Ability to remain professional in difficult situations

Question Overview: The applicant must be able to market the property to potential tenants. They must also be able to market the area to potential residents. This will show you how they will promote the property and the area it's in. The applicant should be able to demonstrate their knowledge of the area and its potential. They should also be able to show you how they will reach out to local businesses and organizations.

Sample Answer: I would reach out to local businesses and organizations that are related to the property's location. I would also market the property on social media sites and through word of mouth.

What the interviewer is looking for:
• - Knowledge of the area
• - Ability to promote the area
• - Willingness to reach out to local businesses

Question Overview: The candidate's answer will demonstrate their ability to see the big picture. They should be able to explain how their experience and skills will benefit the property and its tenants. The candidate should also be able to explain how they can help the property owner achieve their goals.

Sample Answer: I have a passion for property management and have been in the industry for over ten years. I've managed a variety of properties and have worked with many different property owners. I'm confident that I can help you achieve your goals.

What the interviewer is looking for:
• - Passion for the industry
• - Experience in property management
• - Ability to see the big picture

Question Overview: The answer to this question will give you insight into the candidate's background and their motivation for pursuing a career in property management. Look for a sense of determination and a willingness to learn. The candidate should be able to explain how they got their start and what they've learned since then.

Sample Answer: I started off as a leasing agent for a local property management company. I learned the ins and outs of the business by shadowing the manager. After a few months, I was given the opportunity to manage my own building.

What the interviewer is looking for:
• - Positive attitude
• - Desire to learn
• - Willingness to take on new challenges

Question Overview: This question is designed to see if the applicant has a long-term career plan. It also allows you to see if they have goals and aspirations beyond the position you are hiring for. The candidate's answer should be positive and reflect their desire to succeed in the property management industry.

Sample Answer: I dream of owning my own property management company.

What the interviewer is looking for:
• - Passion for the property management industry
• - Desire to succeed in the property management industry
• - A desire to learn more about the industry

Question Overview: This question is designed to see how the candidate prioritizes their time and manages their workload. They should be able to list the most important tasks first and then work their way down. Their answer should demonstrate a sense of urgency and a willingness to take on additional responsibilities. The candidate should also be able to explain how they prioritize their time and manage their workload.

Sample Answer: I always make sure that my most important tasks are completed first. I also make sure that I have time to complete my daily administrative tasks.

What the interviewer is looking for:
• - Prioritizes tasks based on importance
• - Manages time efficiently
• - Takes on additional responsibilities