Best for Comprehensive Features
RingCentral
4.8
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.
Starting price
$9.99 per user, per month (billed annually)
Toll-free numbers
Available
Video conferencing
Yes
On RingCentral's Website
$9.99 per user, per month (billed annually)
Available
Yes
Editor's Take
RingCentral is our top pick for Google Voice alternatives because of how well it combines communication and collaboration features and allows you to use them across multiple devices. This unified communications as a service (UCaaS) provider offers unlimited calling in the U.S. and Canada, voice mail transcription, call monitoring (whisper, barge and takeover), call log reports, internet faxing and device status reports, and it enables document sharing and team messaging. With an upgrade to any of RingCentral’s higher-priced plans, you’ll enjoy more features, such as international calling and toll-free numbers, which you won’t get from Google Voice.
This VoIP software has a rich feature set, including add-on features, allowing you to build the exact phone system your business requires. RingCentral also offers additional vanity numbers and high-volume SMS. You can integrate with hundreds of apps for customer relationship management , analytics and other business operations. Google Voice integrates only with the Google Workspace suite, limiting its cross-work functions.
RingCentral enables high-quality video conferencing and allows screen sharing, in-meeting file sharing, participant polls, breakout rooms and screen control for facilitators, whereas Google Voice requires integration with Google Meet to provide less packed features. Also, unlike Google Voice, which provides a complex uptime guarantee, RingCentral promises its users a full 99.999% uptime guarantee.
Learn more: Read our full RingCentral review.
Who should use it:
RingCentral is suitable for businesses looking for a complete business communication system that is also easy to use.
Pros & Cons
- 14-day free trial
- Easy to set up and use
- High-quality calls
- Unlimited storage
- 300-plus integrations
- International virtual phone numbers are available in several countries
- Onboarding support is available
- Hardware available for purchase or rent
- No support for its base plan
- Internet faxing is unavailable for lower tiers
- No CRM integration on RingCentral’s lowest plan
- Retains video recordings for only a year
