Tips for student loan borrowers | Consumer Financial Protection Bureau (2024)

When does default occur?

  • If you continue to miss payments, your loan will eventually enter default. For most federal loans, this occurs after 270 days, or approximately 9 months, although loans are not reported to be in default until they reach the 360th day of delinquency and are sent to collections. Banks and other private lenders typically charge-off private education loans when they become 120 days past due, but charge-off rules vary by lender.
  • A default note will go on your credit report, which can have a negative impact on your credit score.
  • Once your loan is in default, the lender can file a lawsuit against you to collect on the debt. This is because student loans are unsecured debt, which means there is no collateral to repossess, such as a car or house.
    • Defaulting on a federal student loan can have additional consequences. You could lose your eligibility for all federal student aid and face garnishment of your federal tax returns, wages, and Social Security payments.
  • However, typically there are other options for getting out of default. If you are struggling to afford your student loan payments, reach out to your servicer immediately to ask about your options. Reliable lenders will want to work with you to help you get out of default.
    • Federal loans offer rehabilitation and consolidation.
    • Private lenders may be willing to negotiate a deal with you.

Visit ED’s website to learn more about the Fresh Start Initiative .

How can I get rid of my student loans?

Outside of repaying your loans in full, ED offers multiple options for loan forgiveness, cancellation, and discharge for your federal student loans.

There are options available for paying off your private student loans. Contact your private loan lender to determine what option is best for you.

Borrowers who expect to be incarcerated for at least 10 years should inform their loan servicer.

Learn more about ways to pay off your student loan debt.

Take control of your loans

Now that you understand the ins and outs of your loans, let’s go over some strategies for getting them paid off as quickly and smoothly as possible.

Know what you owe. Make a list of your student loans. Include whether they’re private or federal, monthly payment and due date, the current and principal balances, the interest rates, and servicer. If you’re not sure, start by checking your free credit report . For federal loans, it will also help to know what type of loan it is (such as PLUS, subsidized, or unsubsidized) and the name of your repayment plan. You can look up your federal loans at studentaid.gov .

See if your loans fit into your budget and pay schedule. Make a budget and explore strategies for reducing debt to help you see how your student loans fit into your finances. Request a different due date if that would make it easier for you to make your payments on time and in full.

Make sure your federal repayment plan is the best one for you. You can use Education Department’s Loan Simulator to compare plans by monthly payment, total interest, and more.

Save yourself time and money

Set up direct debit (aka autopay) for 0.25% off your interest rate. With direct debt, your payment is taken automatically from your bank account each month.  All federal direct loans and many private lenders offer this discount.

Extra payments  can get you out of debt faster and save you money on interest—if you can afford them. To get the full benefit, tell your servicer to apply extra payments to your highest interest rate loan(s) first.

Stay in touch with your servicer. Make sure your servicer has your current mailing address, phone number, and email address. Open their mail and answer their calls so you find out about problems quickly, before consequences snowball.

Keep good records. Save all the mail from your servicer. Take notes when you talk on the phone with them: jot down the date, the name of the person you’re talking to, what you asked, and how they answered.

Claim your student loan interest on your tax return. Depending on your income and tax filing status, you may be able to claim up to $2,500 of the student loan interest you paid in a given year.

If your payment is too high, seek income-driven repayment rather than a pause on payments. Pauses, known as deferment and forbearance, are not long-term solutions. Interest continues to accrue during forbearance for all federal loans and during deferment for unsubsidized loans, which could make them more expensive than enrolling in an income-driven repayment plan, especially the new SAVE plan .

Stay on track with income-driven repayment (IDR)

An income-driven repayment (IDR) plan can reduce your monthly payment to as low as $0. Use ED’s Loan Simulator to choose the right plan for you.

Learn about SAVE, the newest IDR plan, and how to enroll. The SAVE plan is the most affordable student loan repayment plan in history. It may provide you with the lowest monthly payments and reduced times to getting loan forgiveness if you borrowed a small loan. Also, under the SAVE plan, if your monthly payment doesn’t cover the accrued interest, that interest will not be charged to you. Instead, it will be forgiven, meaning your loan balance will not grow. Visit ED’s website to learn more about SAVE and how to enroll .

Automate your IDR recertification. Borrowers enrolled in IDR plans must annually recertify their income and household size. As part of the FUTURE Act, you can provide consent to ED to automatically recertify your IDR payment based on information from the Internal Revenue Service (IRS). By consenting, you allow ED to receive your tax return information and your monthly payment will be automatically adjusted without you having to recertify each subsequent year. If your income has changed from your most-recent tax return, you can always submit additional documentation to have your monthly payment reviewed.

Set a reminder to renew your paperwork. If you don’t consent to the automatic recertification, you will need to confirm your income annually in order to keep your payment based on your income. Failure to recertify will likely result in a significant increase in your monthly payment amount. It can also result in interest capitalization.

Renew your IDR income recertification early if your income goes down or your household grows. Your monthly payment will be recalculated. These plans allow repayment flexibility based on your income (or lack thereof) you may be eligible for a lower monthly payment, possibly as low as $0, through an income-driven repayment (IDR) plan.

Beware of capitalization. For federal student loans, interest will be capitalized – or added to your principal – under two circ*mstances: when you exit a period of deferment on an unsubsidized loan or when you are repaying a loan under the income-based repayment (IBR) plan and you no longer need financial assistance as determined by the regulations. In other instances, interest may accrue but not be added to the principal. Keep in mind that a monthly payment will be applied against outstanding interest before it will be applied to your loan principal. In the new SAVE plan, any interest that remains after a monthly payment is applied will be forgiven by ED and your balance will not grow. Call your servicer to understand how the SAVE plan can help you reduce the cost of repaying your federal student loans.

Lower your payment by saving for retirement. Your IDR payment is based on your adjusted gross income (AGI). Contributing to a tax-deferred retirement account, like a 401(k) or 403(b), decreases your AGI and your IDR payment too. This could increase the amount forgiven if you are pursuing loan forgiveness through PSLF or IDR.

Getting an IDR plan for Parent PLUS Loans

Income-Contingent Repayment (ICR) is the only income-driven repayment plan available to Parent PLUS borrowers. Getting on ICR is also the best way to pursue Public Service Loan Forgiveness (PSLF) for your Parent PLUS loans. On ICR, your loan balance will also be forgiven after 25 years.

Consolidation is the first step. Parent PLUS loans are not directly eligible for ICR. You must convert them into a Direct Consolidation loan, starting with this free application . The Education Department offers help before and during the consolidation process .

Do not consolidate other federal student loans with Parent PLUS loans. If you do, you will lose other benefits on those other loans, like access to other income-driven plans.

Once you have a consolidation loan, you can request ICR. You can submit your request online or by calling your servicer.

Set a reminder to renew your enrollment next year. If you fail to recertify your income and household size , your monthly payment will revert to a payment based on the standard, 10-year payment schedule. Parent Plus borrowers recertify by logging in to your federal student aid account .

Your total loan balance can grow on ICR. If your monthly payment does not cover the accrued interest, your loan balance will go up, even though you’re making payments. Unpaid interest will also capitalize each year until your total balance is 10% higher than the original balance. This means you will pay interest on your interest.

Exercise your rights as a servicemember

Your service counts towards public service loan forgiveness (PSLF). After you make 120 qualifying monthly payments under the PSLF program, you can apply to have your remaining loan balance forgiven, tax free. Learn more about your next steps from the PSLF Help Tool.

Get your interest rate capped. The Servicemembers Civil Relief Act (SCRA) entitles you to have your interest rate reduced to 6% on all debts taken out before your service began, including both federal and private student loans. Federal student loans can be reduced to 0% when you are serving in a hostile area. Reductions in federal student loan interest should happen automatically; check your statements to make sure. Contact your private student loan servicer to request a rate cap.

There are other benefits for active-duty servicemembers with Direct Loans. Check out our guide to student debt for servicemembers and ED's guide to federal loan benefits for servicemembers.

Avoid scams and wasting money

Don’t use credit cards or home equity to pay off student loans. Credit cards will cost you way more in interest. If you refinance your loans using home equity and run into trouble paying your mortgage, you could lose your house. Either way, you will lose the flexible repayment options and borrower protections offered by federal student loans.

Don’t go back to school just to avoid loan payments. Even during in-school deferment, your unsubsidized loans will accrue interest. Carefully compare the costs and benefits of more education. Unless it will increase your earnings, more debt could make your financial situation harder in the long run.

Watch out for scams. You may get letters, emails, calls, or text messages advertising loan forgiveness, but you can check those offers against the only federal student loan forgiveness programs. Never share your loan or bank information, or your studentaid.gov login. Learn the other warning signs of student loan scams.

Don’t pay for help with your student loans. Many companies sell support services, including filling out forms. These services, however, will charge you a fee for something you can do for free.

Free, qualified help is available. Credit counseling nonprofits, which are different from credit repair companies, can help you make a plan to get out of debt. You can look for one near you by searching “credit counseling nonprofit” with the name of your city or town. You can also search for “free student loan advice.”

Tips for student loan borrowers | Consumer Financial Protection Bureau (2024)

FAQs

How do you answer a borrower defense question? ›

You want to include as much detail possible in your answers, including as much information as you can remember about who made promises to you and where and when they made those promises. When telling your story, it is helpful to use names, dates, and as many details as you can.

Who can answer student loan questions? ›

Contact the Student Loan Empowerment Network studentloanhelp.dfpi.ca.gov or (888) 774-2227. Also, California Student Loan Servicing Ombudsperson Celina Damian and our student borrower support team invite you to get in touch. We answer questions, provide resources, and address complaints.

What can happen if you don t repay student loans you must select all correct answers and no incorrect answers to earn full credit for this question? ›

Ignoring student loans can damage your credit score, lead to wage garnishment, and accrue interest and fees. It may also result in legal action, tax refund offsets, and impact co-signers, making it crucial to address repayment issues promptly with your loan servicer.

Who qualifies for the new student loan forgiveness? ›

If you have loans that have been in repayment for more than 20 or 25 years, those loans may immediately qualify for forgiveness. Borrowers who have reached 20 or 25 years (240 or 300 months) worth of eligible payments for IDR forgiveness will see their loans forgiven as they reach these milestones.

How to win borrowers defense? ›

Specifically, you may assert borrower defense by demonstrating that the school, through an act or omission, violated state law directly related to your federal student loan or to the educational services for which the loan was provided.

What should I put on my borrowers defense application? ›

You need the following information or documents:
  1. Verified account username and password (FSA ID)
  2. School name(s) and program of study.
  3. Your enrollment dates.
  4. Documentation to support why you believe you qualify for borrower defense and to demonstrate the harm you suffered.

Who is the best person to talk to about student loans? ›

Start with your student loan servicer

The federal government and many private lenders assign each borrower a student loan servicer. Your servicer should be your first point of contact for student loan help. You can find your federal student loan servicer by logging into your My Federal Student Aid account.

Who to talk to about student loan questions? ›

Federal student loans

Reach out to your college's or university's financial aid office for information about your federal student loan options. Additionally, you can call the U.S. Department of Education's Federal Student Aid Information Center at 1-800-4FED-AID (1-800-433-3243).

How do I get rid of my student loan debt? ›

Best Private Student Loans.
  1. Enroll in an Income-Driven Repayment Plan. ...
  2. See If You Qualify for Student Loan Forgiveness. ...
  3. Consolidate Multiple Student Loans Into One Payment. ...
  4. Pay Down Extra Toward the Principal. ...
  5. Refinance Your Student Loans at a Lower Rate. ...
  6. Explore Deferment or Forbearance. ...
  7. File for Bankruptcy.
Mar 28, 2024

What are 3 effects of not paying back student loans? ›

You lose eligibility for additional federal student aid. The default is reported to credit bureaus, damaging your credit rating and affecting your ability to buy a car or house or to get a credit card. It may take years to reestablish a good credit record.

Is it a crime to not pay student loans? ›

No, you can't go to jail for not paying your student loans. So if that was a fear you had, take a deep breath—no one is coming to arrest you if you miss a payment. But like we mentioned, you can be sued over defaulted student loans. This would be a civil case—not a criminal one.

Do student loans disappear after 7 years? ›

Student loans don't go away after seven years. There is no program for loan forgiveness or cancellation after seven years. But if you recently checked your credit report and wondered, “why did my student loans disappear?” The answer is that you have defaulted student loans.

Who won t qualify for student loan forgiveness? ›

You must be a direct employee of a qualifying employer for your employment to qualify. This means that employees of contracted organizations, that are not themselves a qualifying employer, won't qualify for PSLF including government contractors and for-profit organizations.

What is the deadline to apply for student loan forgiveness? ›

Many student loan borrowers have an opportunity to receive full student loan cancellation or more credit towards cancellation. The U.S. Department of Education will conduct a one-time adjustment this summer , but you may need to take steps to qualify. The deadline to act is June 30, 2024. Here's what you need to know.

Is there really a government debt relief program? ›

There aren't any free government debt relief programs for credit card or personal loan debt other than bankruptcy. Many types of government debt relief exist in the form of grants and low-interest loans for specific purposes.

What to say if you don t know the answer in a defense? ›

After a few futile attempts, feel free to say that you don't know the answer. You may even be bold enough to say, “Since none of my answers are acceptable, I would really appreciate it if you could give me some pointers or tell me what would be a correct answer.”

How do you answer oral defense questions? ›

Specific to your study, you need to be ready to discuss: why and how you selected the problem to investigate; the instrument for data collection you chose; the basic assumptions of your study; the theoretical and conceptual framework; the methodology you chose; the way your data were analyzed; and how you solved your ...

What is an example of a borrower defense? ›

For example, some borrowers have qualified for borrower defense in the past when their school made false or misleading promises guaranteeing that they would get a job after graduation, earn a certain salary with their degree, or be able to transfer their credits to another school.

How long does it take for borrowers defense to be approved? ›

How long will it take you to review my borrower defense application? Under the 2023 Regulation, we have three years to make a decision on your application once we determine that your application is materially complete. The three-year period is paused if your application becomes part of a group claim process.

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