Time synchronization may not succeed - Windows Server (2024)

  • Article

When you try to synchronize a Windows-based computer to a Network Time Protocol (NTP) server that isn't running Windows, the synchronization may not succeed. This article provides a resolution to this issue.

Applies to: Support versions of Windows Server
Original KB number: 875424

Cause

This problem may occur when your computer sends synchronization requests by using symmetric active mode. By default, Windows Server 2003 domain controllers are configured as time servers and use symmetric active mode to send synchronization requests. Some NTP servers that don't run Windows respond only to requests that use client mode.

Resolution

To resolve this problem, configure Windows Time to use client mode when it synchronizes with the time server. Follow these steps:

  1. Select Start, search for cmd, right-click Command Prompt, and then select Run as administrator.

  2. In the Command Prompt window, run the following commands:

    w32tm /config /manualpeerlist:<NTP_server_IP_Address>,0x8 /syncfromflags:MANUALnet stop w32timenet start w32timew32tm /resync

More information

The mode that Windows Time uses to send requests is set by the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\TimeProviders\NtpServer
If the value of the Enabled entry in this subkey is 1, Windows Time uses symmetric active mode. Otherwise, Windows Time uses client mode.

The 0x8 setting that is referenced in the command in the "Resolution" section sets Windows Time to use client mode.

The valid settings for the mode used with the /manualpeerlist switch include:

  • 0x01 - use special poll interval SpecialInterval
  • 0x02 - UseAsFallbackOnly
  • 0x04 - send request as SymmetricActive mode
  • 0x08 - send request as Client mode
Time synchronization may not succeed - Windows Server (2024)

FAQs

How to fix time sync issue in Windows server? ›

Resolution
  1. Select Start, search for cmd, right-click Command Prompt, and then select Run as administrator.
  2. In the Command Prompt window, run the following commands: Console Copy. w32tm /config /manualpeerlist:<NTP_server_IP_Address>,0x8 /syncfromflags:MANUAL net stop w32time net start w32time w32tm /resync.
Feb 19, 2024

How to fix time synchronization failed in Windows? ›

Restart the Windows Time Service: Press the Windows key + R, type "services. msc" and press Enter. Find the "Windows Time" service, right-click it, and select "Restart". This should restart the time service and attempt to sync the date and time again.

How do I force a time server to sync? ›

Go to Start -> All Programs -> Accessories, and click Command Prompt. Type in w32tm /resync, and press ENTER (this will synchronize the time to your domain controller).

Why is Windows time not syncing? ›

Navigate to Control Panel > Clock, Language and Region > Date and time > Set the time and date > Internet time > Change settings > check Synchronize with an Internet time server and click Update now. If issue still persists, check this video fix: Hope this helps!

How to resolve an NTP issue? ›

Troubleshooting NTP
  1. NTP traffic filtered: access-lists could block NTP traffic.
  2. NTP Authentication issues: NTP supports authentication, client and server need to use the same settings.
  3. Time offset too high: When the time offset between client/server is too large it will take a very long time to synchronize.

How do I resolve sync issues? ›

Resolving sync conflicts
  1. Open the Start Menu and select Control Panel. Windows 10. ...
  2. Open Sync Center. Category View. ...
  3. Select View Sync Conflicts from the menu on the left.
  4. Select a conflict from the list.
  5. Click Resolve.
  6. Select file version for sync.

What causes synchronization failure? ›

The typical causes of failure to synchronize are:
  • the grid frequency is unstable or erratic during synchronization;
  • the turbine-generator speed is unstable during synchronization;
Jun 20, 2023

What is the Windows service for time synchronization? ›

The Windows Time service follows the Network Time Protocol (NTP) specification, which requires the use of UDP port 123 for all time synchronization. Whenever the computer synchronizes its clock or provides time to another computer, it happens over UDP port 123.

How do you Synchronize the clock on your Windows computer to a time server? ›

Method 1 (Windows PC)
  1. Open Settings.
  2. Select Time and Language.
  3. Click Date and Time.
  4. Under the “Synchronize your clock” option, select the button that says “Sync Now”.
Mar 6, 2024

How to set NTP Server on Windows server? ›

Configure NTP
  1. Open the Run dialog window by pressing the Windows key (WIN) + R on your keyboard.
  2. In the search bar, enter regedit and click OK to open Registry Editor.
  3. Expand the registry navigation tree: ...
  4. Expand W32Time.
  5. Click Config.
  6. Select AnnounceFlags.
  7. Enter 5 in the Value data field.
  8. Click OK to save changes.
May 25, 2022

How to check time sync in Windows Server? ›

To verify the NTP server list:
  1. Click on the Windows button.
  2. In the "Search programs and files" box, type cmd and press Enter.
  3. If necessary, select cmd from the list of search results.
  4. In the command prompt window, enter w32tm /query /peers.
  5. Check that an entry is shown for each of the servers listed above.

How do I reset Windows Time Server? ›

Command to force time to reset to current
  1. Type Command Prompt in the search bar on the Taskbar.
  2. Right click on Command Prompt icon and select Run as administrator.
  3. Type the following commands one-by-one and hit Enter: net stop w32time. w32tm /unregister. w32tm /register. net start w32time. w32tm /resync.
May 11, 2020

How to fix time sync issue? ›

On This Page :
  1. Solution 1: Disable Firewall and Third-Party Antivirus.
  2. Solution 2: Restart the Windows Time Service.
  3. Solution 3: Activate the Time Synchronization Feature.
  4. Solution 4: Run Command Prompt Lines.
  5. Solution 5: Add More Time Servers.
  6. Solution 6: Update Internet Time Settings.
Dec 8, 2023

Why does my time synchronization keep failing? ›

Firewall or antivirus settings can sometimes block the Windows Time service from connecting to its hosts, resulting in synchronization failure. Temporarily disabling your firewall and antivirus programs can resolve this issue. Run the Windows Network Connections tool to diagnose and repair network issues.

How do I force Windows 10 to sync with a time server? ›

Method 2:
  1. a. Click on clock and select “Change date and time settings”.
  2. b. Click on the “Internet Time” tab.
  3. c. Check if it is set to “synchronize the time with time.windows.com”
  4. d. If the option is selected, click on change settings to check the option “Synchronize with an Internet Time server”
  5. e. Click on OK.
Oct 16, 2015

How do I stop Windows Server from syncing time? ›

Open the Registry Editor (regedit) and navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Parameters . Look for the "Type" DWORD and set its value to "NoSync" to prevent time synchronization.

How to fix clock drift on server? ›

Various methods have been devised to correct drift. The simplest and most reliable way is to implement Network Time Protocol (NTP) and receive accurate time signals from a server that is dedicated to that task and maintained to a very high standard of accuracy.

How to resync Windows time? ›

Method 2 (Windows PC)

In the Clock and Region panel that opens, click Date and Time. Select the Internet Time tab at the top of the window that opens. Click the “Change Settings” button (administrator access is needed for this). Make sure “synchronize with internet time” is selected.

Why Windows Server time is wrong? ›

This problem occurs because the NTP client gets into SPIKE state every time the client polls the time sample to the NTP server. The Time service manages its internal status, and if the client gets into SPIKE state, the client does not sync its time.

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