Live Better
Live Better is our way of rewarding our clients for banking and spending with us. From 1 March 2022, all Capitec clients can get 1.5% unlimited cash back on their spend when they reach their monthly banking goals (1 product, 3 debit orders, 5 app transactions = 0.5% cash back) and spend on their Capitec credit card (extra 1% cash back).
Activate Live Better on our app, then
- Reach your monthly banking goals for 0.5% cash back on your debit card spend
- Spend on your Capitec credit card to get an extra 1% cash back
Cash back will be paid into your Live Better savings on the 10th of the following month on Live Better day.
Reach the following banking goalsevery month:
1 product
- You must have at least one credit product (term loan, access facility or credit card), a funeral plan, or a fixed-term savings planwith a balance of R10000 or more
- None of your products may be in arrears
3 recurring payments
- All debit orders must successfully be collected from your Capitec account
- Disputed debit orders do not qualify
5 app transactions
Do at least 5 of these app transactions per month:
- Buy prepaid mobile
- Buy electricity
- Scan to pay
- Send cash
- Pay a beneficiary
- Make a recurring/future-dated payment
Spend on your credit card for an extra 1% cash back:
- Click, tap, swipe or scan to pay in-store or online using your credit card
Credit card cash back rewards Capitec clients for using their credit card.
All credit card clients will receive 1% cash back on all credit card purchases for the month, which then gets paid on Live Better day, the 10thof the following month. The only condition is that your Capitec credit products need to be in good standing.
Register for Live Better on the app or in branch, and make sure all your Capitec credit products are in good health to qualify for credit card cash back. You will get 1% cash back on all credit card purchases.
To increase your cash back to 1.5%, simply reach the monthly Bank Better goals:
1 product, 3 recurring payments and 5 money out app transactions.
To make the most of the cash back benefit, transfer your monthly spending money to your credit card and spend from there. All purchases linked to your credit card will qualify for cash back.
Make sure to:
- Swipe, tap or dip your Capitec credit card
- Use your Capitec credit card to shop online
- Link your Capitec credit card to Scan to Pay
- Load your Capitec credit card to Google Pay, Samsung Pay or Apple Pay
Please remember that instant EFT/payment gateway purchases do not apply. This includes online purchases with services like Capitec Pay, OZOW, Pay@ & PayFast.
- If you're an existing client, simply open our banking app and follow the prompts to activate Live Better. If you don't have our app yet, download it nowand activate Live Better or visit a branch
- New clients can activate Live Better when opening a Global One account on our app or in-branch
Banking rewards include the Bank Better cash back and Credit Card cash back you get on your monthly Capitec card spend.
If you meet the monthly Bank Better goals (1 product, 3 recurring payments and 5 money out app transactions) and none of your products are in arrears, you will qualify for Bank Better cash back.
You will get 0.5% cash back on all your debit card purchases and 1.5% cash back on all your credit card purchases made between the 1st to the last day of the month.
If you do not reach your monthly Bank Better goals you will still get 1% cash back on all your Capitec credit card purchases.
Card purchases include:
- Swiping, tapping or dipping your card
- Online purchases with your card
- Cards linked to your Scan to Pay on our app
- Cards loaded to Google Pay, Samsung Pay and Apple Pay
Please remember that instant EFT/payment gateway purchases do not apply. This include online purchases with services like Capitec Pay, OZOW, Pay@ & PayFast.
Once you qualify for the Bank Better cash back or Credit Card cash back, you will get cash back on all your card purchases made from the 1st to the last day of the month.
Card purchases include:
- Swiping, tapping or dipping your card
- Online purchases with your card
- Cards linked to your Scan to Pay on our app
- Cards loaded to Google Pay, Samsung Pay and Apple Pay
Please remember that instant EFT/payment gateway purchases do not apply. This include online purchases with services like Capitec Pay, OZOW, Pay@ & PayFast.
All clients with an active Global One account qualify for Live Better.
There are no costs or fees involved in accessing rewards or participating in Live Better.
You will get upfront discounts by purchasing at our Live Better benefits partners. You can also choose to activate automatic savings tools like Round-up and Interest Sweep to fund your Live Better savings account based on your day-to-day transactions.
When you join Live Better you automatically get a Live Better savings account. All cash back and Live Better savings get paid into this savings account.
You cannot transfer money into the account – but you can transfer your cash back and savings out of the account whenever you need it.
Here’s what you can expect with a Live Better savings account:
- No subscription or fees
- No tiers
- All Live Better savings and cash back get paid into your Live Better savings
- Cash back will not expire
- Your Live Better savings balance can be transferred out of your account whenever you need it
The account can only be funded with cash back and by switching on your Save Better tools
You will get upfront discounts by purchasing at our Spend Better partners. You can also choose to activate Save Better tools like Round-up and Interest Sweep to fund your Live Better savings based on your day-to-day transactions.
Round-up and Interest Sweep make saving for a rainy day easy and seamless. All you need to do is switch them ON to see your savings grow.
With Round-up you automatically save your change every time you spend, and with Interest Sweep you can save the interest you earn instead of spending it.
Learn more here.
You can switch your automatic savings On or Off whenever you want on the app or at a branch. You can also change your Round-up amount to suit your personal needs and preferences.
With Round-up, you use your small change to consistently grow your savings. Each purchase made from any of your selected Global One accounts can be rounded up to the nearest R2, R5 or R10. The difference is automatically calculated and added up daily, deducted from your main transactional savings account, then transferred into your Live Better savings once the transaction has cleared.
Example:
Round-up amount selected: Nearest R10
Purchase amount: R42
Round-up difference transferred from main transactional savings account: R8
The round-up value will reflect daily, once the transaction has cleared.
TAKE NOTE:If you switch on Round-up on your credit card account and make a credit card purchase, the round-up value will be calculated and transferred from your main transactional savings account and not your credit card account. Only the credit purchase amount will be deducted from the credit card account as per normal.
All card machine, scan to pay and online shopping transactions will be considered for Round-up.
The Round-up amount for each purchase is based on the option (R2, R5 or R10) you select.
Round-up is set to R2:
- Any purchase amount of exactly R2, R4, R6, R10, R12, R20, etc. will result in R0 Round-up
- Any purchase amount in between these values will result in a minimum of R0.01 to a maximum of R1.99 round-up per purchase
- Example:
- If you purchase for R52.50, the nearest R2 value is R54. (R54 - R52.50 = R1.50 round-up)
- A purchase of R53.99 = R0.01 Round-up
- A purchase of R53.00 = R1.00 Round up
Round-up is set to R5:
- Any purchase amount of exactly R5, R10, R15, R20, etc. will result in R0 round-up
- Any purchase amount between these values will result in a minimum of R0.01 and maximum of R4.99 round-up per purchase.
- Example:
- If you purchase for R56.00, the nearest R5 value is R60 (R60 - R56 = R4 round-up)
- Purchase of R54.99 = R0.01 round-up
Round-up is set to R10:
- Any purchase amount of exactly R10, R20, R30, R100, etc. will result in R0 round-up
- Any purchase amount in between these values will result in a minimum of R0.01 and maximum of R9.99 round-up per purchase
- Example:
- If you purchase for R52.50, the nearest R10 value is R60 (R60 - R52.50 = R7.50)
- Purchase of R59.99 = R0.01 round-up
- Purchase of R55.00 = R5.00 round up
All card-based purchases qualify for Round-up. This includes card machine, scan to pay and online shopping purchases.
Round-up excludes:
- ATM transactions
- Cash backs at tills – the cash back amount will be excluded from the Round-up calculation
- Debit orders
- EFTs
- Transactions using the app or *120*3279#
If there are not enough funds available in your main transactional savings account after the purchases for the day are cleared, the Round-up transaction will fail due to insufficient funds and it will not be reprocessed once more funds become available. Your main transactional savings account will therefore not be in a negative as a result of a Round-up transfer.
NOTE:Your Live Better savings can be left with a negative balance if there has been a cash back reversal due to you returning an item purchased from a Spend Better partner, and there was insufficient funds available in your Live Better savings at the time of the benefit reversal.
At the end of each month, any interest you already earned in your main transactional savings account will be transferred to your Live Better savings. If Interest Sweep is deactivated or you haven’t activated Live Better, the interest earned on your main transactional savings account will remain there as per normal.
You can get upfront discounts or cash back every time you spend at our partners.
Discounts are earned at the time of purchase as a reduction in price when you use your Capitec card or account to transact at a Spend Better partner. Read more about our current partner benefits.
No, you cannot deactivate participation at a specific partner.
There’s no need to jump through any hoops or build up points – you get savings simply for being a Capitec client who has activated Live Better.
Your Live Better savings is not a transactional account, which means that you cannot deduct outstanding loan repayments and debit orders from it. You can transfer your Live Better savings to your main transactional savings account, flexible and multiple deposit fixed term accounts at any time using the app, USSD (*120*3279#) or at your nearest branch.
We will notify you of any of the following on various communication channels, including our app and website:
- New Spend Better partners
- New ways to earn cash back and discounts
- Terminations or changes to partnership agreements or offerings
- Special rewards campaigns
- Your benefits earned after a designated period
There will be no Money In/Money Out notifications for your Live Better savings, but you can view all your qualifying transactions on our app.
You can call our 24hr Client Care Centre on 0860 10 20 43 with any questions or queries. You can also read more about Live Betterhereor on our app.
Live Better is part of the Global One offering. You will not be able to close your Live Better savings on its own, without closing your Global One account. Should you close your Global One account, your Live Better savings will also be closed as per the usual account closure procedures.
Any Live Better savings will be transferred to your main transactional savings account and any cash back or savings not paid into your Live Better savings will be forfeited.
No,your monthly income does not affect the cash back you get. Everyone can get 1.5% cash back when they reach their monthlybanking goals and spend on their credit card.
Credit andfuneral planproductsare not limited to a specific value.Fixed-termsavings plansmusthave a value equalto,or greater than R10000,and be fixed for a minimum of 6 months.
You get cash back on all debit and credit card purchases, regardless of where you spend.
- You must reach your banking goals every month to get 0.5% cash back on all your debit card purchases every month
- You must reach your banking goals every month to get 1.5% cash back on all your credit card purchases every month
- Note: You get 1% (not 1.5%) cash back on your credit card purchases if you don’t reach your banking goals every month
Transactions that are excluded:
- ATM withdrawals and deposits
- *120*3279# purchases (buying airtime, data and electricity using USSD)
- Cash withdrawals at till points
- Transfers between your own accounts
The below transactions are part of your banking goals and are also excluded:
- Prepaid purchases (buying airtime, data, electricity on our app)
- Debit orders
- EFT and beneficiary payments
- Payments (EFT, pay me, beneficiary and immediate payments)
- Send cash
If any of your Capitec products are in arrears, you will notgetcash back.Toget cash back,your products need to be in good standingeachmonth.
No,you will only get cash back if you reach your monthly banking goals and make card purchases using your debit or credit card.
No, you must activate Live Better before you can start accumulating cash back.
Your cash back is paid into your Live Better savings account on the 10th of every month, on Live Better day.
No, cash back will never expire.
- Sign in on our app
- Tap
- Tap Transfer money
- Choose Live Better savingsto transfer money from
- Choose the account you're transferring money to
- Enter the amount you want to transfer
- Tap Transfer
Open our app and view your available balance in your Live Better savings.
For more detail:
- Tap Live Better
- Tap Options(top right of the screen)
- Tap Account details
No, you can only accumulate cash back when you pay for purchases using your Capitec debit and/or credit card, or our app.
If you havequeries or questions,call our 24hrClientCareCentreon 0860 10 20 43 or [email protected].
