There is a transaction error in my account. How to fix it? (2024)

FAQs

There is a transaction error in my account. How to fix it? ›

The payment was declined when your payment gateway attempted to process it. We recommend contacting the cardholder to see if there's an issue with the card before trying the payment again.

The payment was declined when your payment gateway attempted to process it. We recommend contacting the cardholder to see if there's an issue with the card before trying the payment again.

What does 'Transaction Error' mean? This is an error sent by the bank or processor if a transaction cannot be successfully completed at that particular time.

A credit card decline is when a credit card payment isn't authorized or accepted. There are a few reasons why a customer's card might not work – whether their card has expired, they've spent too much on it, or the issuing bank thinks there might be suspicious activity, among other reasons.

When a payment fails, it is likely due to filters the bank applies to certain transactions made online, or amount limitations applied to the card. If your payment is being rejected, please reach out to your bank to get additional information.

If your bank can't get your money back, you can make a request in writing to obtain the details of the person you accidentally made the payment to. Once you have the recipient's details, you can contact them directly and ask them to return your money. If they continue to refuse, you can take legal action against them.

What causes payment failure? Failed payments can occur from both the merchant's end and the customer's end. A customer will often experience payment failure due to a faulty internet connection, entering incorrect payment details, or because there is not enough money in their account to cover the payment..

Why do I keep getting a payment error? ›

Errors like inaccurate card numbers, an incorrectly-entered expiration date, or a wrong billing address can cause issues during payment. Misconfigured Gateway: For payments to process, payment gateways must be implemented and configured correctly.

What should I do if my card is declined? First, and obviously, check that you entered your information accurately. If there's still a problem, contact the customer service number for the bank or credit union that gave you the card.

Accurate data entry is crucial for online payments. Mismatched or incorrect information, such as a wrong card number, expiry date, or CVV, can lead to transaction failures. To prevent this, businesses should implement data validation checks and provide clear instructions to customers during the payment process.

your card is not activated for online/international payments, your card does not allow recurring payments, your credit card limit has been exceeded, your billing details do not match your card billing address.

If you have made the wrong transaction then immediately inform the bank and its concerned manager. You must know that if the account number mentioned by you does not exist then your money will automatically be transferred into your account. In case the account number exists, you will have to take an immediate action.

The message Transaction Not Allowed indicates a rejection on the side of the credit card provider for unspecified reasons. It doesn't necessarily mean that there is an issue with the card, but it does indicate that the bank will not approve this transaction. You will need to contact your bank for more information.