The payments industry is red hot and it's not as confusing as people think (2024)

Tech

The payments industry is red hot and it's not as confusing as people think (1) The payments industry is red hot and it's not as confusing as people think (2)

The payments industry is red hot and it's not as confusing as people think (3)The rapid proliferation of digital technology is disrupting lots of different industries and there's no better evidence than in the payments industry.

Payments are fundamental to the entire way commerce operates — both online and off.

For many years the industry moved slowly, reliant on the decisions of just a handful of companies. But digital has not only brought increased speed to market for the plethora of startups vying for a share of the over $5 trillion dollars in annual US retail commerce. In many cases it's also allowed the commerce experience to be re conceived and created numerous greenfield opportunities.

Understanding this complex and rapidly evolving space can be challenging, but in anin-depth explainerfromBI Intelligencewe've made it simple. We offer a high-level look at the payments industry — how it functions, who the key players are, and the trends shaping the industry. We start by explaining payment-card processing, since the majority of consumer payments and transaction volume flow through this system. From there we take a look at how consumers' move to mobile devices is changing the way we pay, and which players stand to benefit.

Here are some of the key takeaways:

  • The ecosystem for credit- and debit-card processing involves a complicated set of players interacting to process every transaction.Five types of players are involved: acquirers/processors, issuers, card networks, gateway providers, and independent sales organizations (ISOs).
  • To process a typical transaction, three steps must occur: authorizing, batching, and funding.Each participant in this process takes a fee off of the total volume of a transaction.The remainder is deposited in a merchant's account.
  • Three trends will shape the payment-card-processing ecosystem from 2015 onward:the EMV security migration, rapid development of new payment technologies, and the massive card-fraud problem in the US. While none of these developments will completely upend the incumbent system for processing payments, each will disrupt key players.
  • The mobile point-of-sale (mPOS) is going to have a massive impact on the payments-hardware and payments-software industry.By 2019, we forecast that nearly 80% of US retailers will have implemented a mPOS device. The move to mPOS will continue to put pressure on hardware providers that compete directly against mPOS devices, as well as ISOs that sell legacy devices to merchants.
  • While the payment-card-processing system as a whole isn't in danger, the proliferation of mobile devices will have a significant effect on the way we pay.

In full, the report:

  • Provides 9 infographics and diagrams explaining how card transactions are processed and which players are involved in each step.
  • Analyzes the key trends and and forces that will shape they payments industry going forward.
  • Details how mobile is shaping 5 types of consumer payment technologies and which companies to watch for within each category.

Interested in getting the full report? Here's how you access it:

  1. Subscribe to anAll-Accesspass to BI Intelligence and gain immediate access to this report and over 100 other expertly researched reports. As an added bonus, you'll also gain access to all future reports and daily newsletters to ensureyou stay ahead of the curve and benefit personally and professionally.» Learn MoreNow

The payments industry is red hot and it's not as confusing as people think (4)

BI Intelligence

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John Heggestuen

Heggestuen is Vice President of Research for Business Insider Intelligence. He leads the research team, covering digital transformation in payments, fintech, IoT, transportation and logistics, digital media, apps and platforms, digital health, and digital commerce. Prior to his role as head of research, he launched Business Insider Intelligence's payments and fintech coverage as an analyst, leading teams in New York and London. Heggestuen is a regular speaker and moderator at leading industry events, including Money20/20, Money20/20 Europe, Mobile World Congress Americas, MoneyConf, IGNITION, and TRANSACT. In addition, his work has been cited by top media, including Good Morning America, CBS This Morning, Digiday, and Nieman Lab. He holds a M.Sc. Philosophy of the Social Sciences from the London School of Economics, and a B.A. in Political Science and Philosophy from California Lutheran University.Read his research here.

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The payments industry is red hot and it's not as confusing as people think (2024)

FAQs

What is the outlook for the payment industry? ›

Payments trends 2024

Technology advancements are on track to revolutionize productivity and enhance data security, and new payment avenues will continue to rise globally. Central banks are implementing central bank digital currency, and payment firms are adopting cloud services to develop composable platforms.

Who are the biggest players in the payments industry? ›

The backbone of the payment industry is the card brands - Visa, Mastercard, American Express, and Discover - they are responsible for the networks that connect all the players.

Is payments a growing industry? ›

Payments growth and transformation

However, the industry has recovered quickly, growing 16% between 2021 and 2022. Total revenues now exceed US$2.2 trillion, a US$500 billion increase since 2017. Growing customer expectations for convenient, fast and secure payments, and personalized experiences.

What is payment industry experience? ›

Payments experience encompasses the process and interaction a user perceives while conducting financial transactions, including purchases, bill payments, transfers, and other monetary exchanges.

What is new in the payment industry? ›

As we continue navigating the digital age, blockchain technology, mobile payments, cashless payments, and AI-driven fraud detection are among the top trends revolutionizing the future of the payment processing industry. Blockchain promises enhanced security and transparency, making it a potential game-changer.

What is the strongest current trend in payment processing? ›

Changing trends in payments
  • The increase in global cashless payment volumes.
  • The acceleration of cross-border, cross-currency instant and B2B payments.
  • The use of data and analytics to streamline the customer journey.
  • Innovations in security measures to reduce digital payments fraud.

What is better than Affirm? ›

Other important factors to consider when researching alternatives to Affirm include customer service. The best overall Affirm alternative is Sezzle. Other similar apps like Affirm are PayPal Credit, Klarna, Afterpay, and Zip.

Who competes with Stripe? ›

You should also read reviews of different payment processors and get feedback from other businesses. Some of the main competitors to Stripe include Adyen, Worldpay, Braintree, and 2Checkout. These payment processors offer a variety of advantages, such as more payment methods, lower fees, and more features.

What is the second largest payment processing company worldwide? ›

Mastercard Incorporated – Revenue [US$18.88 Billion]

It is the second largest payment processing company across the globe.

What is the future of payments business? ›

In the coming year, the payments industry will be confronted with high levels of risk, intensifying regulatory scrutiny, and significant changes in global standards. The fast-changing payments industry is on the cusp of a new “decoupled era,” 1.

What will the future of payments look like? ›

Real-time payments are the future of faster payments. More businesses and consumers will adopt real-time payments to receive payouts faster than ever. Open banking also facilitates faster payments, with consumers in direct control of what they can do with their financial information.

What will the payment system like by 2050? ›

In 2050, the payments ecosystem (acquirers, PSPs, facilitators, and aggregators) will revolve around creating integrated capabilities within an ecosystem of partners to truly optimise the customer experience and deliver a seamless, personalised payments journey from awareness to purchase and long-term retention.

How big is the payment industry market? ›

In 2023, the Payments Market size was estimated at USD 2.54 trillion. The report covers the Payments Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the Payments Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.

What are the risks of payment provider? ›

Here are some key types of risks that merchants should be mindful of in payment processing: Fraud Risk: Fraud risk involves unauthorized or deceptive activities aimed at exploiting the payment system for financial gain. This can include stolen credit card information, identity theft, or fraudulent transactions.

What do you know about the payment industry? ›

Acquiring banks are important to the payment ecosystem because they ensure that electronic transactions are processed and settled smoothly. Payment processors are companies that manage the electronic payment transaction process on behalf of businesses and their acquiring banks.

What is the outlook for the remittance industry? ›

Transaction value in the Digital Remittances market is projected to reach US$150.80bn in 2024. Transaction value is expected to show an annual growth rate (CAGR 2024-2028) of 4.76% resulting in a projected total amount of US$181.60bn by 2028.

What is the outlook for the CPG industry? ›

Economic outlook for the consumer products industry

The year 2024 will likely be characterized by slower economic growth than in 2023 and slower consumer spending growth. Yet it will probably be the last year of monetary policy tightening by major central banks.

What is the outlook for the annuity industry? ›

Overall, LIMRA is forecasting annuity sales to total between $311 billion and $331 billion in 2024. Much of the variance depends on how interest rates play out.

What is the outlook for the financial sector? ›

Dealmaking activity in the banking sector continued to be sluggish in the first half of 2024 due to uncertainties connected with interest rate developments, changing rules around capital (such as the Basel III Endgame), stricter oversight over mergers by regulators, and potentially increasing risks in loan books, ...

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