Benefits Of Rocket Mortgage Servicing
Now that we’ve distinguished the difference between a mortgage lender and servicer, let’s examine the qualities you should look for when choosing a mortgage company for your loan.
FewerServicing Fees
Rocket Mortgage charges fewer servicing fees than most other servicers. Most importantly, there’s no charge to make a payment on your mortgage, whether over the phone or online. This free service can save you hundreds – even thousands – of dollars over the life of your loan, as most servicers charge clients to use their payment options, like paying over the phone or using their websites.
That said, when choosing a mortgage company, make sure you ask about any additional fees that will be added on top of your mortgage payments.
Multiple Payment Options
Convenience is an important factor when comparing different mortgage lenders and servicers.
On top of checking out the servicing fees, you’ll want to explore the payment options provided by the servicer in question, such as over-the-phone payments and recurring payment schedules.
Rocket Mortgage, in addition to having no service charges for a payment, provides several different payment options:
Technology
When life gets busy, sometimes it’s hard to keep up with all the paperwork and payments that come with getting a mortgage. At Rocket Mortgage, you have access to a personal online account, allowing you the ability to:
- Make and manage your payments
- View your tax and insurance payment history (if you have an escrow account)
- View your loan information
- Access your mortgage documents
- Use our amortization calculator
- Easily view and keep track of your home’s equity
- See your neighborhood’s home values along with other tools and resources
- You can also connect with us via our online chat feature.
It’s the 21stcentury, and it’s important for your mortgage company to recognize the value and convenience that can come with access to top-notch technology.
Client Experience
When searching for a mortgage company, you’ll want to choose one that goes above and beyond what’s typically expected during the home buying process. You’ll also want a company that cares about its clients.
We are obsessed with finding a better way and improving your experience. As an example, we recently made several changes to simplify our process for clients dealing with open homeowners insurance claims. These should enable you to move forward faster.
Awards And Credentials
As the nation’s seventh-largest mortgage servicer, Rocket Mortgage has serviced more than 2.2 million mortgages since 2010. Better than 90% of our clients would recommend us to a friend or colleague.1Rocket Mortgage has also ranked atop the J.D. Power Mortgage Servicer Satisfaction Studies more than any other brand.2
