Terms & Conditions - Hilton Honors American Express Cards (2024)

Aspire Card Terms & Conditions

$400 Hilton Resort Credit

Basic Hilton Honors American Express Aspire Card Members can receive up to a total of $200 in statement credits semi-annually (January through June; and July through December), for up to $400 back annually for eligible purchases made directly with participating Hilton Resorts on their Card Account.

Eligible purchases must be made directly with a participating Hilton Resort and charged to a Hilton Honors American Express Aspire Card for the benefit to apply. Visit https://www.hilton.com/en/hilton-honors/resort-credit-eligible-hotels/ for the list of participating Hilton Resorts that are eligible for the resort credit. Advance Purchase Rates/Non-Refundable Rates are not eligible for the resort credit. Incidental charges (including charges made at restaurants, spas, and other establishments within the hotel property) must be charged to your room and paid for with a Hilton Honors American Express Aspire Card for the benefit to apply. Small Luxury Hotels of the World™ (SLH) properties are not eligible for this benefit.

Eligible purchases can be made by both the Basic and any Additional Card Members on the Card Account. However, the total amount of statement credits for eligible purchases will not exceed $400 on the Card Account per calendar year. Please allow 8-12 weeks after the eligible purchase is charged to your Card Account for statement credit(s) to be posted to the Account. Please call American Express at the number on the back of your Card if statement credits have not posted after 12 weeks from the date of purchase. To be eligible for this benefit, your Card account must not be cancelled or past due at the time of statement credit fulfillment. Statement credit(s) may not be received or may be reversed if the purchase is cancelled or modified, or if you engage in abuse or misuse in connection with the benefit.

American Express relies on the merchant’s processing of transactions to determine the transaction date. The transaction date may differ from the date you made the purchase if, for example, there is a delay in the merchant submitting the transaction to us or if the merchant uses another date as the transaction date. This means that in some cases your purchase may not earn the statement credit benefit for the benefit period in which you made the purchase. For example, if an eligible purchase is made on December 31st but the merchant processes the transaction such that it is identified to us as occurring on January 1st, the January statement credit would be applied. American Express also relies on information provided to us by the merchant to identify eligible purchases. If American Express does not receive information that identifies your transaction as eligible for this benefit, the Basic Card Member will not receive the statement credit. For example, your purchase will not be eligible if it is not made directly with a Hilton Resort (e.g., if a purchase is made at a restaurant or convenience store within a Hilton Resort). Basic Card Members may not receive the statement credit if we receive inaccurate information or are otherwise unable to identify your purchase as eligible, if a transaction is made with an electronic wallet or through a third party (such as an app store), or if the merchant uses a mobile or wireless card reader to process it.

$200 Flight Credit

Basic Hilton Honors American Express Aspire Card Members can receive up to a total of $50 in statement credits each calendar quarter (January through March, April through June, July through September, and October through December), for up to $200 annually for eligible purchases of airfare made directly with an airline or through amextravel.com. To be eligible for this benefit, an airfare purchase must be for a scheduled flight on a passenger carrier and purchased directly from the airline or through amextravel.com.

Eligible purchases do not include: charter flights, private jet flights, flights that are part of tours, cruises, or travel packages or ticketing or similar service fees, ticket cancellation or change fees, interest charges, or purchases of cash equivalents. Purchases of scheduled flights made with third party travel agents or websites may be eligible for this benefit if the airfare is charged directly to your Card account by the airline. Please visit americanexpress.com/rewards-info for more information.

Eligible purchases can be made by both the Basic and any Additional Card Members on the Card Account. However, the total amount of statement credits for eligible purchases will not exceed $200 per Card Account per calendar year. Please allow 8-12 weeks after the eligible purchase is charged to your Card Account for statement credit(s) to be posted to the Account. To receive this benefit, your Card account must not be cancelled or past due at the time of statement credit fulfillment. Statement credit(s) may not be received or may be reversed if the purchase is cancelled or modified, or if you engage in abuse or misuse in connection with the benefit.

American Express relies on the merchant’s processing of transactions to determine the transaction date. The transaction date may differ from the date you made the purchase if, for example, there is a delay in the merchant submitting the transaction to us or if the merchant uses another date as the transaction date. This means that in some cases your purchase may not earn the statement credit benefit for the benefit period in which you made the purchase. For example, if an eligible purchase is made on December 31st but the merchant processes the transaction such that it is identified to us as occurring on January 1st, the January statement credit would be applied. American Express also relies on information provided to us by the merchant to identify eligible purchases. If American Express does not receive information that identifies your transaction as eligible for this benefit, the Basic Card Member will not receive the statement credit. For example, your purchase will not be eligible if it is not made directly with an airline or through amextravel.com (e.g. if a purchase is made through a third party travel service). Basic Card Members may not receive the statement credit if we receive inaccurate information or are otherwise unable to identify your purchase as eligible, if a transaction is made with an electronic wallet or through a third party (such as an app store), or if the merchant uses a mobile or wireless card reader to process it.

American Express Travel Related Services Company, Inc. is acting solely as a sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. Certain suppliers pay us commission and other incentives for reaching sales targets or other goals and may provide incentives to our Travel Consultants. For more information visit www.americanexpress.com/travelterms.

California CST#1022318; Washington UBI#600-469-694

Priority Pass Select – Unlimited

Effective February 1, 2024, the Hilton Honors American Express Aspire Card will no longer offer a complimentary membership to the Priority Pass™ Select program. Through January 31, 2024, you may still enroll in the benefit by calling the American Express customer service number on the back of your Card. If you enrolled in the Priority Pass Select program on or before January 31, 2023, your Priority Pass membership will continue through January 31, 2024 and will be cancelled as of February 1, 2024. If you enrolled in the Priority Pass Select program between February 1, 2023 and January 31, 2024, your membership will continue through October 31, 2024 and will be cancelled as of November 1, 2024.

Priority Pass Select membership provides access to airport lounges participating in the Priority Pass Select program, an independent airport lounge access program. You must enroll your Hilton Honors American Express Aspire Card in the Priority Pass Select program to access the benefits. Once enrolled, you will receive your Priority Pass Select card directly from Priority Pass within 10 to 14 business days. There is no membership fee for Hilton Honors Aspire Card Members. All lounge visits are complimentary, with up to 2 guests free of charge. For any additional guest, the enrolled card will be charged an amount equal to the Priority Pass Standard membership plan guest fee. This benefit is limited to the Basic Card Member. Additional Card Members are not eligible for this benefit, however, a guest visit may be used for Additional Card Members. Some lounges do not admit guests. Priority Pass Select membership automatically renews on the anniversary date of your enrollment in the Priority Pass Select program. Priority Pass membership may be cancelled by American Express if your Hilton Honors Aspire Card is cancelled. Priority Pass Select lounge partners and locations are subject to change. To access a lounge, you must show your valid Priority Pass Select card and an airline ticket for travel on the same day for you and each of your guests. Priority Pass Select members must adhere to all house rules of participating lounges. Some lounges do not permit entry to Priority Pass Select members under 21 years of age without a parent or guardian. Amenities may vary among airport lounge locations. Lounge fees and rules of participating lounges are subject to change. Priority Pass Select membership is subject to the Priority Pass Conditions of Use, which can be viewed at www.prioritypass.com/en/conditions-of-use. Additionally, you acknowledge and agree that American Express will provide your Card account information to Priority Pass. Priority Pass will use this information to provide the Priority Pass Select program benefits and may use this information for marketing related to the program.

Hilton Honors Bonus Points on Eligible Purchases

Hilton Honors Bonus Points earned using your Hilton Honors American Express Aspire Card:

You will receive 3 Hilton Honors Bonus Points for each dollar of eligible purchases.

You will receive 11 additional Hilton Honors Bonus Points, for a total of 14, for each dollar of eligible purchases charged directly with a property within the Hilton portfolio, including bookings and incidental charges. To receive the 11 additional Hilton Honors Bonus Points for charges made at the time of booking, the booking must be made directly through a reservation channel operated by Hilton. You can receive the 11 additional Hilton Honors Bonus Points for incidental charges made on the Hilton hotel property (including charges made at restaurants, spas, and other establishments) if those charges can be and are charged to your room and paid for with your Hilton Honors American Express Aspire Card at checkout.

You will receive 4 additional Hilton Honors Bonus Points, for a total of 7, for each dollar of eligible purchases at the following categories of merchants: restaurants located in the U.S., airfare on a scheduled flight charged directly with passenger airlines or amextravel.com (charter flights and private jet flights are excluded); and purchases directly from select major car rental companies listed at americanexpress.com/rewards-info.

To get additional Points for a restaurant purchase, the purchase must be at a restaurant located in the United States. You will NOT get additional Points for purchases made at a restaurant owned by a U.S. company but located outside the U.S. (e.g. Hard Rock Café in Paris). You also will NOT get additional Points for restaurant purchases at nightclubs, convenience stores, grocery stores, or supermarkets. You may not get additional Points for purchases at a restaurant located within another establishment (e.g. a restaurant inside a hotel, casino, or event venue). For example, purchases made at a restaurant located within a hotel may be recognized as a purchase at a hotel, not a restaurant.

Your Hilton Honors Points are subject to Hilton Honors Terms and Conditions; see HiltonHonors.com/Terms.

Eligible purchases are purchases for goods and services minus returns and other credits. Eligible purchases do NOT include fees or interest charges, cash advances, purchases of travelers checks, purchases or reloading of prepaid cards, purchases of gift cards, person-to-person payments, or purchases of other cash equivalents. Hilton Honors Bonus Points you earn with your Card will be posted to your Hilton Honors account up to 12 weeks after the end of your billing period.

Merchants are assigned codes based on what they primarily sell. We group certain merchant codes into categories that are eligible for additional Points. A purchase with a merchant will not receive additional Points if the merchant’s code is not included in a reward category. You may not receive additional Points if we receive inaccurate information or are otherwise unable to identify your purchase as eligible for a reward category. For example, you may not receive additional Points when: a merchant uses a third-party to sell their products or services; or a merchant uses a third-party to process or submit your transaction to us (e.g., using mobile or wireless card readers); or you choose to make a purchase using a third-party payment account or make a purchase using a mobile or digital wallet.

Please visit americanexpress.com/rewards-info for more information about rewards.

American Express Travel Related Services Company, Inc. is acting solely as a sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. Certain suppliers pay us commission and other incentives for reaching sales targets or other goals and may provide incentives to our Travel Consultants. For more information visit www.americanexpress.com/travelterms.

California CST#1022318; Washington UBI#600-469-694

Hilton Honors Complimentary Diamond Status

You will receive complimentary Hilton Honors Diamond status with your Hilton Honors American Express Aspire Card. Complimentary Diamond status benefit is only available to the Basic Card Member. If your Hilton Honors American Express Aspire Card is cancelled for any reason, your complimentary Hilton Honors Diamond status provided with the Card will be cancelled. American Express reserves the right to change, modify or revoke complimentary Diamond status at any time. If your complimentary Diamond status is cancelled, you may be able to maintain your Diamond status by qualifying under the Hilton Honors Program terms. Diamond status benefits are subject to availability and vary by hotel.

For more information on Diamond status benefits or how to maintain Diamond status each year with qualifying stays, nights or Hilton Honors Base Points through the Hilton Honors Program, visit HiltonHonors.com/MemberBenefits and Hilton.com/en/hilton-honors/benefit-terms/. The Hilton Honors Program, including the benefits of Hilton Honors Membership, are subject to Hilton Honors Terms and Conditions; see Hiltonhonors.com/terms.

Hilton Honors Annual Free Night Reward

During each year of your Card Membership, you will receive one Annual Free Night Reward from Hilton Honors. The Annual Free Night Reward will be issued in the form of a redeemable code and sent in an email from Hilton Honors to the email address listed on your Hilton Honors account. You will receive the Reward email within 8-14 weeks after your renewal month. If your account anniversary month changes (for example, due to a card replacement), your Free Night Reward will be triggered within your new renewal month and available within 8-14 weeks. This benefit is only available to the Basic Card Member on the Card Account. The Annual Free Night Reward can be redeemed for one standard accommodation, double occupancy, subject to availability at properties in the Hilton portfolio, excluding those listed at HiltonHonors.com/freenightreward. To redeem the Annual Free Night Reward, Card Members must call 1-800-446-6677 and mention the code provided by Hilton Honors. The Annual Free Night Reward expires one year from the date of issuance and must be redeemed on or before the expiration date. An Annual Free Night Reward will be forfeited if not redeemed on or before the expiration date. You are only eligible to receive the Annual Free Night Reward once per year of Card Membership, and you are only able to receive this benefit with an upgrade to the Hilton Honors Aspire Card one time.

To ensure receipt of the Reward e-mail notification, you should confirm the correct email address is listed on your Hilton Honors account profile. You can view the status of any Annual Free Night Rewards issued to you by visiting your Hilton Honors Account Dashboard at HiltonHonors.com. The Annual Free Night Reward is not transferable and may not be redeemed for cash or Hilton Honors Points. An Annual Free Night Reward may be combined with other Hilton or Free Night promotions in market and may be added to an existing paid or Reward stay. An Annual Free Night Reward includes all applicable resort fees and taxes on the cost of the room for the redeemed night at all locations except for a tourism tax at properties located in Malaysia. The Card Member is responsible for all incidental charges and, if applicable, the Malaysian tourism tax. Annual Free Night Reward redemptions may be cancelled pursuant to the Free Night Reward cancellation policy on the Hilton Honors Program website (hiltonhonors.com).

Free Night Rewards are subject to Hilton Terms and Conditions, available at https://hiltonhonors3.hilton.com/en/about/free-night-terms.html.

Hilton Honors Free Night Reward

Basic Card Members can receive a Free Night Reward from Hilton Honors after the total eligible purchases on their Hilton Honors American Express Aspire Card Account reach $30,000 or more in a calendar year. Basic Card Members can receive an additional Free Night Reward from Hilton Honors after making an additional $30,000 in purchases that year, totaling $60,000 or more in cumulative purchases in that calendar year. Each Free Night Reward will be issued in the form of a redeemable code and sent to the Basic Card Member via email from Hilton Honors to the email address listed on their Hilton Honors account. Basic Card Members will receive the Reward email within 8-12 weeks after meeting the purchase requirement(s). This benefit is only available to the Basic Card Member; however, eligible purchases made by Additional Card Members will contribute to the purchase requirement(s).

Eligible purchases to meet the purchase requirement are for goods and services minus returns and other credits. Eligible purchases do NOT include fees or interest charges, cash advances, purchases of travelers checks, purchases or reloading of prepaid cards, purchases of gift cards, person-to-person payments, or other cash equivalents. If you transfer to a different Hilton Honors American Express Card product that also offers a Free Night Reward benefit, any eligible purchases you made on your old Card Account will count toward the new Card Account’s Free Night Reward purchase requirement, after your first transaction on the new Card Account.

The Free Night Reward can be redeemed for one standard, double occupancy accommodation, subject to availability, at properties within the Hilton portfolio, excluding those listed at HiltonHonors.com/freenightreward. To redeem the Free Night Reward, Basic Card Members must call 1-800-446-6677 and mention the code provided by Hilton Honors. A Free Night Reward expires one year from the date of issuance and must be redeemed on or before the expiration date. A Free Night Reward will be forfeited if not redeemed on or before the expiration date. To ensure receipt of the Free Night Reward e-mail notification, confirm the correct email address is listed on your Hilton Honors account profile. To view the status of any Free Night Rewards issued to you, visit your Hilton Honors Account Dashboard at HiltonHonors.com.

The Free Night Reward is not transferable and may not be redeemed for cash or Hilton Honors Points. A Free Night Reward may be combined with other Hilton or Free Night promotions in market and may be added to existing paid or Reward stays. A Free Night Reward includes all applicable resort fees and taxes assessed on the cost of the room for the redeemed night at all locations except for the tourism tax at properties located in Malaysia. The Card Member is responsible for all incidental charges and, if applicable, the Malaysian tourism tax. Free Night Reward redemptions may be cancelled pursuant to the Free Night Reward cancellation policy on the Hilton Honors Program website (hiltonhonors.com).

Free Night Rewards are subject to Hilton Terms and Conditions, available at https://hiltonhonors3.hilton.com/en/about/free-night-terms.html.

$100 Property Credit

When you use your Hilton Honors American Express Aspire Card to book by calling Hilton Honors at (855) 292-5757, for a two-night minimum stay at Waldorf Astoria® Hotels & Resorts, and Conrad® Hotels & Resorts, you will be eligible to receive a property credit of up to $100 per booking. You must confirm you are booking a room package eligible for the $100 property credit benefit at time of booking. Please reference ZZAAP1 when booking by phone.

Card Member will receive a hotel credit equal to $1 for each dollar of qualifying charges made at the Hilton property under the Card Member’s booking, up to $100. The property credit will be applied as hotel credit on your bill at checkout (and not on your American Express billing statement). Qualifying charges do NOT include property fees, taxes, gratuities and the cost of the room. Additional exclusions based on specific hotel restrictions may also apply (including, without limitation, purchases within the hotel that are made with a third party merchant). Please see the applicable hotel front desk for details. Stays booked by either the Basic or an Additional Card Members on the eligible Card account are eligible for the $100 property credit benefit. Each booking is only eligible to receive a property credit of up to $100, regardless of the number of rooms booked. The property credit cannot be carried over to another stay, is not redeemable for cash, and expires at checkout if not used. The property credit is non-exchangeable and non-refundable and is applied in USD or equivalent in local currency based on exchange rate at time of checkout. May not be combined with other offers or programs unless indicated. Back-to-back stays within a 24-hour period at the same property are considered one stay.

$199 CLEAR Plus Credit

Basic Card Members can earn up to $199 in statement credits per calendar year when the Hilton Honors American Express Aspire Card or Additional Cards on the Account are used to pay for an annual CLEAR® Plus Membership. Enrollment in CLEAR Plus is required and is subject to CLEAR’s terms and conditions. CLEAR Plus Membership automatically renews each year unless canceled and CLEAR will charge the applicable Membership fee to the Card CLEAR has on file. American Express has no control over the application and/or approval process for CLEAR, and does not have access to any information provided to CLEAR by the Card Member or by CLEAR to the Card Member. American Express has no liability regarding the CLEAR program. If a Card Member's application is not approved by CLEAR, CLEAR will refund the charges. If the statement credit benefit has been applied before CLEAR refunds the charges, that statement credit will be reversed. Purchases by both the Basic Card Member and any Additional Card Members on the Card Account are eligible for statement credits. However, the total amount of statement credits for eligible purchases will not exceed $199 across all Cards on the Account per calendar year. For additional information on the CLEAR program, including information regarding Membership, eligibility, and for a list of participating locations, as well as the full terms and conditions of the program, please go to www.clearme.com. The CLEAR program is subject to change, and American Express has no control over those changes. Please allow up to 6-8 weeks after a qualifying CLEAR transaction is charged to the Card Account for the statement credit to be posted to the Account. American Express relies on accurate transaction data provided by the merchant to identify eligible CLEAR Plus purchases. If you do not see a credit for a qualifying purchase on your eligible Card after 8 weeks, please call the American Express number on the back of your Card. Card Members remain responsible for timely payment of all CLEAR charges. American Express relies on the merchant’s processing of transactions to determine the transaction date. The transaction date may differ from the date you made the purchase if, for example, there is a delay in the merchant submitting the transaction to us or if the merchant uses another date as the transaction date. This means that in some cases your purchase may not earn the statement credit benefit for the benefit period in which you made the purchase. For example, if an eligible purchase is made on December 31st but the merchant processes the transaction such that it is identified to American Express as occurring on January 1st, then the statement credit available in the next calendar year will be applied. If you are assigned a new Card number or have a Card number on file with CLEAR that is outdated (for example, if you replace your Card or if your Card has expired), you must update your Card information on file with CLEAR to help ensure that statement credits are received for eligible CLEAR Plus Membership fees. If the Card Account is canceled or past due, it may not qualify to receive a statement credit. For additional information, call the American Express number on the back of your Card.

National Car Rental® Emerald Club Executive® Status

Basic Hilton Honors American Express Aspire Card Members are required to enroll in the National Car Rental® Emerald Club through their American Express online account to access Executive® status. Basic Hilton Honors American Express Aspire Card Members who are already enrolled in the National Car Rental Emerald Club can upgrade to Executive status by linking their Card to their Emerald Club account using the link provided on their American Express online account. Benefits of the National Car Rental Emerald Club Executive status are subject to National Car Rental® company's terms and conditions, including age restrictions. For more information about the National Car Rental Emerald Club, visit: https://www.nationalcar.com/en/emerald-club.html. National collects a Frequent Flyer Tax Recoupment Surcharge to cover the federal tax on the cost of the miles awarded at the time of rental. Discount applies to base rate only. Taxes (including GST), other governmentally authorized or imposed surcharges, license recoupment/air tax recovery and concession recoupment fees, airport and airport facility fees, fuel, additional driver fee, one-way rental charge, and optional items are extra. Renter must meet applicable driver, and credit requirements. Advance reservation required. May not be combined with other discounts. Availability is limited. Subject to change without notice. Blackout dates may apply.

The Emerald Club and its services require a signed Master Rental Agreement on file. Emerald Aisle®, Executive Selection℠, Emerald Reserve Service® and Emerald Club Counter Service℠ are available at select locations only. Expedited counter service available at all other locations. National Car Rental, the National "flag" and Emerald Club are registered trademarks of Enterprise Holdings, Inc. All other trademarks are the property of their respective owners © 2024 National Car Rental.

Terms & Conditions - Hilton Honors American Express Cards (2024)
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