- Short Code
- Long Code
What Is a Short Code?
A short code is a 5 or 6 digit number that displays as the sender of a text message to your mobile device. Short codes are owned by the Canadian Wireless Telecommunications Association (CWTA) and are governed by the terms of a lease with the CWTA.
While some RBC communications involve a one-time text message, other communications involve ongoing communication based on the opt-in preferences you’ve selected for that specific messaging service.
Short Code
Royal Bank of Canada and its subsidiaries (“RBC”) send text messages if requested for various purposes including:
- verification of an authentication process
- authorization of certain transactions
- marketing messages about offers and products
- financial alerts
What Is a Long Code?
A Long Code is an 8-10 digit phone number that displays as the sender of a text message to your mobile device. Long codes function much like regular phone numbers and can be local, or toll-free. They permit 2-way communication, allowing users to respond via SMS text, or call to take further action.
RBC may use long codes as a way to communicate with you during an authentication process, to confirm appointment times, or to send a notification of a gift received.
Long Code
Royal Bank of Canada and its subsidiaries (“RBC”) send text messages via SMS long code for various purposes including:
- Verification of an authentication process
- Client appointment Reminders
- Notification of gifts received
Your Information is Safe with RBC
You can feel confident knowing that we are fully committed to protecting your privacy and safeguarding your financial information within all RBC digital channels, including SMS text alerts.
Compatible Canadian Carriers
- Aliant Mobility
- Bell Mobility
- Fido
- MTS
- NorthernTel Mobility
- Rogers Wireless
- SaskTel Mobility
- Télébec Mobilité
- TELUS Mobility
- Vidéotron
- Virgin Mobile Canada
- Freedom Mobile
Compatible U.S. Carriers
- Alltel
- AT&T
- Sprint
- T-Mobile®
- Boost
- Cricket
- MetroPCS
- Nextel
- U.S. Cellular
- Virgin Mobile
- ACS Wireless
- Appalachian Wireless
- Bluegrass Cellular
- Carolina West Wireless
- Cellcom
- C-Spire Wireless (formerly Cellsouth)
- Cellular One of East Central Illinois
- Cincinnati Bell Wireless
- Cross/Sprocket
- Duet IP (AKA Max/Benton/Albany)
- Element Mobile
- Epic Touch
- GCI Communications
- Golden State
- Hawkeye (Chat Mobility)
- Illinois Valley Cellular
- Immix (Keystone Wireless/PC Management)
- Inland Cellular
- iWireless
- Mobi PCS
- Mosaic
- MTPCS/Cellular One (Cellone Nation)
- Nex-Tech Wireless
- nTelos
- Panhandle Telecommunications
Compatible Canadian Carriers
- Bell Mobility
- Chatr
- Cityfone
- Eastlink
- Fido
- Ice Wireless
- K-Net Services
- Koodo Mobile
- MiKE
- Mobilicity
- MTS Mobility
- NorthernTel Mobility
- Northwestel
- Public Mobile
- Rogers Wireless
- SaskTel Mobility
- Solo Mobile
- Telebec Mobilite
- Telus
- Thunderbay
- Videotron
- Virgin Mobile
Compatible U.S. Carriers
- Advantage Cellular
- Alaska Communications Systems
- Alaska DigiTel
- Appalachain Wireless
- Arctic Slope Telephone Association Cooperative
- AT&T
- Blue Wireless
- Bluegrass Cellular
- Boost Mobile
- Brazos Cellular
- BreakAway Wireless
- Buffalo Wireless
- C Spire Wireless
- Cambridge
- Carolina West
- Cellcom
- Cellular One
- Cellular One of East Central Illinois
- Cellular One Of East Texas
- Cellular One of North East Arizona
- Chariton Valley Cellular
- Chat Mobility
- Choice Wireless
- Claro Puerto Rico
- Cleartalk
- Commnet Wireless
- Copper Valley Wireless
- Cordova Wireless
- Corr Wireless
- Cricket Wireless
- CTC Wireless
- CTCI
- Eagle Tel
- Emery Telecom Wireless
- Epic Touch
- Farmers Mutual Telephone Company
- GCI Communication
- Golden State Cellular
- GoSmart Mobile
- GreatCall
- I-Smart Mobile
- Illinois Valley Cellular
- Indigo Wireless
- Inland Cellular
- iWireless
- James Valley Wireless
- Kajeet
- Leaco Rural Celluar
- Leap Wireless
- Limitless Wireless
- Long Lines Wireless
- Lycamobile
- Mast Mobile
- MetroPCS
- Mid-Rivers Wireless
- Mobi PCS
- Mohave Wireless
- MTA Wireless
- Newcore Wireless
- Nex-Tech Wireless
- NNTC Wireless
- Northwest Missouri Cellular
- nTelos
- OTZ Cellular
- Pace Cellular
- Panhandle
- Peoples Wireless
- Petrocom
- Pine Belt Telephone & Wireless
- Pine Cellular
- PinPoint Wireless
- Pioneer Cellular
- Plateau Wireless
- PlatinumTel
- PTA-FLA
- Republic Wireless
- Sagebrush Cellular/Nemont
- SI Wireless
- Silver Star
- Simmetry Wireless
- SkyTel
- Snake River PCS
- South Canaan Telephone Company
- South Central Communications
- SouthernLinc
- Sprint
- Sprocket Wireless
- SRT Wireless
- Standing Rock Telecom
- STRATA Networks
- T-Mobile
- TelAlaska Cellular
- Telco Group/STI Mobile
- Thumb Cellular
- UBET
- Union Wireless
- United Wireless
- US Cellular
- Verizon
- Viaero Wireless
- Virgin Mobile
- WDT
- WebLink Wireless
- West Central Wireless
- Westlink
- Working Assets
