Switching to eSIM? Here’s How You Can Keep Your Current Number (2024)

Changing networks and even just SIMs used to be a cumbersome process because of all the tedious tasks that came with updating your number. Fortunately, Smart has now made it possible for mobile users to upgrade their physical SIMs to its new prepaid eSIM while keeping their current numbers.

Even non-Smart subscribers can make the switch to Smart Prepaid and upgrade their physical SIMs to an eSIM while keeping their existing numbers, thanks to MNP or Mobile Number Portability.

Whether you’re a current Smart user or a non-Smart subscriber, upgrading to a Prepaid eSIM is easy. Just follow these steps!

Current Smart subscribers

  1. Visit any Smart Store nationwide to apply.
  2. Present the following requirements:
  • A valid government ID
  • The existing physical SIM you want to upgrade
  • Valid email address

Your email address is where the Smart eSIM QR will be sent.

The store frontliner will guide you through the process.

  1. Once your upgrade is approved, settle the payment at the store.
  2. Receive the QR code of your new eSIM via email.
  3. Scan the QR using your eSIM-compatible smartphone to activate.

Non-Smart subscribers

  1. Request for Unique Subscriber Code (USC) from current network provider.
  2. Visit the nearest Smart Store to apply for porting to Smart Prepaid.
  3. Fill out the necessary Smart forms and present the following requirements:
  • Current non-Smart SIM/Mobile number
  • Unlocked eSIM-capable device
  • Valid Government ID
  • Valid email address

Your email address is where the Smart eSIM QR will be sent.

  1. Once approved, a temporary Smart SIM will be provided for you to activate and register your mobile number with Smart.
  2. Receive your Smart Prepaid eSIM QR Code via email.

If you’d like to get a new number for your eSIM, you can get one delivered digitally via email, just buy your eSIM here for P99.

Why upgrade to an eSIM with Smart

Switching to an eSIM offers various benefits. By using an eSIM for your primary number, you free up your smartphone’s physical SIM card slot for a secondary SIM and number. This can come in handy when you travel to other countries and have to purchase a local SIM. Additionally, some smartphones support more than one eSIM so you’ll have more options for multiple SIMs on one device.

Shifting to an eSIM also makes upgrading your device easier by removing the extra step of transferring your physical SIM card to your new smartphone. You can simply remove/delete your eSIM from your old device and scan your eSIM QR code.

Best of all, you can subscribe to Smart’s amazing Prepaid promos. Depending on your needs, you may choose from Smart’s Magic Data and Magic Data+ for no-expiry data, Power All for big data allocation and unli TikTok, and other data and call/text promos. Upgrade to the Smart Prepaid eSIM today!

Additional Tips

Make sure to check for device compatibility and ensure your smartphone supports eSIM technology. Here is a list of eSIM-capable devices:

iOSAndroid
Apple iPhone 11
Apple iPhone 11 ProHUAWEI P40 / P40 Pro
Apple iPhone 11 Pro MaxHUAWEI Mate P40 Pro
Apple iPhone 12SAMSUNG Galaxy Fold
Apple iPhone 12 miniSAMSUNG Galaxy Note 20 Ultra 5G
Apple iPhone 12 ProSAMSUNG Galaxy Note20 5G
Apple iPhone 12 Pro MaxSAMSUNG Galaxy S20
Apple iPhone 13SAMSUNG Galaxy S20 Ultra
Apple iPhone 13 miniSAMSUNG Galaxy S20+
Apple iPhone 13 ProSAMSUNG Galaxy S21 5G
Apple iPhone 13 Pro MaxSAMSUNG Galaxy S21 Ultra 5G
Apple iPhone 14SAMSUNG Galaxy S21+ 5G
Apple iPhone 14 PlusSAMSUNG Galaxy S22 5G
Apple iPhone 14 ProSAMSUNG Galaxy S22 Ultra 5G
Apple iPhone 14 Pro MaxSAMSUNG Galaxy S22+ 5G
Apple iPhone 15SAMSUNG Galaxy S23
Apple iPhone 15 ProSAMSUNG Galaxy S23 Ultra
Apple iPhone 15 Pro MaxSAMSUNG Galaxy S23+
Apple iPhone SE (2020)SAMSUNG Galaxy S24
Apple iPhone XRSAMSUNG Galaxy S24 Ultra
Apple iPhone XSSAMSUNG Galaxy S24+
Apple iPhone XS MaxSAMSUNG Galaxy Z Flip SM-F700F/DS
SAMSUNG Galaxy Z Flip3 5G
SAMSUNG Galaxy Z Flip4
SAMSUNG Galaxy Z Flip5
SAMSUNG Galaxy Z Fold2 5G SM-F916B/DS
SAMSUNG Galaxy Z Fold3 5G
SAMSUNG Galaxy Z Fold4
SAMSUNG Galaxy Z Fold5
Oppo Find X3
Oppo Find X3 Pro
Find N2 Flip
Oppo Reno 5A
Oppo Reno 6 Pro 5G
Oppo Reno 9A
Oppo Find X5
Oppo Find X5 Pro
Oppo A55s 5G
Switching to eSIM? Here’s How You Can Keep Your Current Number (2024)

FAQs

Switching to eSIM? Here’s How You Can Keep Your Current Number? ›

You don't need to turn off your primary SIM card when using an eSIM. Many phones allow you to choose which SIM card you want to use for calls, texts, and data. This enables you to keep your local number active while using the eSIM for travel data.

Do you keep your phone number when switching to eSIM? ›

With an eSIM, do I have access to my regular phone number? Absolutely! As long as you keep your device supports dual SIM (two SIMs) and you leave your primary SIM switched on, you'll have full access to your regular phone number while you're using an eSIM.

Can I keep the same number with eSIM? ›

You won't get a new local phone number for every eSIM data plan. But if you have dual SIM enabled on your phone, you can continue to use your own phone number while using the data from your eSIM. If you don't have Dual SIM abilities, you can still make phone calls using WhatsApp, Telegram, or another popular service.

Can I convert my current number to eSIM? ›

Contact your carrier to move your phone number from your physical SIM to an eSIM using eSIM Carrier Activation or by scanning a QR code. Tap Convert Cellular Plan. Tap Convert to eSIM. Wait for your eSIM to activate.

Is it worth switching to eSIM? ›

eSims offer additional flexibility over traditional physical Sims – the key benefits include: You can switch between different providers and data/calling plans. eSims can let you switch between providers and change your data/call plans without the need to remove an old physical Sim and replace it.

What are the disadvantages of an eSIM? ›

Limited device compatibility

This limitation can restrict your options if you're not using the latest smartphones and technology. Even if a phone has an eSIM card, that doesn't mean it'll work with every network. At least in the US, you'll find that only the most popular phones are supported by most carriers.

Does eSIM give you a phone number? ›

While eSIMs support multiple profiles and can give you a phone number, whether or not it does depends on your eSIM plan.

Can I use my normal number with eSIM? ›

Your eSIM phone number is either a phone number included with your eSIM data package, or an internet phone number you're using with your eSIM. Some people use their regular phone number for calls and texts, while using an eSIM for data.

Is eSIM free of charge? ›

You are not required to pay any charges to upgrade to Jio eSIM.

Can I use both eSIM and physical SIM for the same number? ›

No, each SIM card, whether a physical card or an eSIM, supports one unique phone number. So you can ask your network provider to convert your SIM to an eSIM or vice versa, but the two different SIM cards cannot have the same number.

Can I transfer my number to a new eSIM? ›

Transfer a physical SIM or eSIM on your previous iPhone to an eSIM on your new iPhone after setup. On your new iPhone, go to Settings > Mobile > Add Mobile Plan. Choose a mobile plan to transfer from another iPhone. If you don't see a list of numbers, tap Transfer From Another iPhone.

What happens when you convert your phone to an eSIM? ›

If you convert your physical SIM card to an eSIM, your SIM card will stop working. Other than that, nothing else will change, except now you won't need to open the SIM tray to switch network carriers.

How do I change my number to eSIM? ›

How to setup Airtel eSIM on iPhones and Android mobile phones
  1. To start with, you need to send an SMS with your email ID to 121 in the format 'eSIM<SPACE>email'.
  2. After this, you will receive a confirmation SMS and a call confirming that you sent a request to convert your physical SIM to an eSIM.
Apr 8, 2022

Does eSIM drain battery? ›

An eSIM is internal to your device and built into its hardware. On its own, it doesn't do anything to drain your battery life. In fact, it's more energy-efficient than a traditional SIM!

What are the disadvantages of converting SIM to eSIM? ›

Changing devices might not be straightforward

If you are using an eSIM and you need to change phones, chances are that you will need to contact your local provider to enquire how to transfer your eSIM. While Android and iOS have eSIM transfer tools, not all carriers allow an eSIM transfer.

Which eSIM is best in the USA? ›

Top 5 best eSIM providers for the USA
  • Saily – best eSIM for the USA.
  • Airalo – popular US eSIM with competitive prices.
  • JetPac – easy-to-use USA eSIM.
  • aloSIM – versatile and budget-friendly eSIM for the USA.
  • Nomad – reliable eSIM with flexible US data plans.
Aug 16, 2024

Does your number change with an eSIM? ›

Now, let's address the burning question: does installing an eSIM change your phone number? The answer is generally no. When you install an eSIM, it doesn't directly alter your phone number. Your phone number remains the same, and you can continue to use it as you normally would.

What happens to your SIM card when you switch to eSIM? ›

What Happens to Your Physical SIM Card When You Switch to eSIM? When you switch to eSIM, your physical SIM card becomes obsolete. Your mobile device will no longer recognize the physical SIM card and you will no longer be able to use it to connect to a cellular network.

What happens to eSIM when you change phone? ›

Mobile FAQ

The old phone's eSIM will get deactivated and the new phone's eSIM will get activated with the same Jio number. Activation of eSIM from self-care process through SMS is very easy and can be done at your convenience from home anytime.

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