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Shutterstock Contributor Support
FAQs
How do I contact a Shutterstock contributor? ›
Feel free to use the “Was this Article Helpful” buttons at the bottom of each article, or send us an email at [email protected] with “Contributor Support Center” in the subject line.
How do I contact Shutterstock support? ›Contact Customer Service
A custom plan can be set up to meet your company's exact needs, but you'll need some extra help creating your parameters. Simply contact customer service online or call 866-663-3954 and explain your problem to a member of Shutterstock's support staff.
If you'd like to inquire about using an Editorial image for commercial purposes, please email us at [email protected] with the following information: image ID number(s) brief description on how image will be used.
Is it worth becoming a Shutterstock contributor? ›It can be a great way to make extra money if you have the right photos or content to offer. With Shutterstock's royalty-free license, customers can use your content multiple times without having to pay extra fees each time, but also you can sell the same image over and over and earn more from it in the long run.
How long does it take for Shutterstock to approve photos? ›Your submitted content will appear in the "Pending" tab on the Portfolio page. Once your content has been reviewed, the results will display in the "Recently reviewed" tab on the Portfolio page for 21 days. It may take up to 72 hours for newly approved content to show up in your portfolio. Was this information helpful?
How much will I be paid as a contributor to Shutterstock? ›As a Shutterstock contributor, you will earn a percentage of the price Shutterstock receives for licensing your content. There are 6 separate earnings levels for images and for videos, ranging from 15% up to 40%. You can graduate through them independently based on your download count in each category.
Why Shutterstock rejected photos? ›Content is underexposed, overexposed, or was shot in unfavorable lighting conditions.
How do I get my money back from Shutterstock? ›Generally, Shutterstock does not refund purchases once the payment goes through.
Is there a problem with Shutterstock? ›User reports indicate no current problems at Shutterstock.
How do I report a contributor to Shutterstock? ›At Shutterstock, we vigorously pursue copyright infringement issues. The best way to alert us to copyright infringing activity is via email to [email protected]. Sometimes submitters post on our forums regarding infringement; this is not the best way to alert us to infringing activity.
How do I email Shutterstock? ›
The best email to contact Shutterstock is [email protected].
Has anyone made money from Shutterstock? ›And thousands of photographers and video makers sell their stock images and stock footage on Shutterstock, earning millions of dollars a year. Find out how with the video below!
Is it better to sell on Shutterstock or Adobe stock? ›Exclusivity: Adobe Stock requires exclusive rights to your images, while Shutterstock allows you to sell your images on other platforms. Community: Adobe Stock has a smaller but more engaged community of contributors. Shutterstock has a larger community, but it can be more competitive to get your images noticed.
What is the rule for Shutterstock contributors? ›You must be 18 years of age to create a Shutterstock account. You may not share an account with another individual, and/or share content with another Shutterstock contributor without prior consent from Shutterstock.
How do I request a payout on Shutterstock? ›Do I need to request my payment? No, you don't need to contact us to request your payment. Contributor payouts are automatically calculated at the end of each pay period and delivered according to the payment method in your account settings. Our system will determine if you have met the requirements to receive payment.