What if I want to change my transaction, and I have already sent money?
The sender is able to request a manual reversal, by calling the FNB Call Centre number: 087 575 9405.
The funds will be reversed into the FNB sender's account should the funds still be available. If the funds have been used, FNB will not be held liable for any damages or losses incurred as a result of money sent to incorrect cellphone numbers. You will be liable for any market changes in the currency, which may result in the money returned, being different from the original sent amount.
Please note that the bank fee will not be refunded.
