Security | BambooHR (2024)

You’re entrusting BambooHR with your data, and we take that responsibility very seriously. That’s why we practice both Defense in Depth, a security principle focusing on multiple layers of security controls, and Zero Trust, a security model developed by industry leaders to secure resources at the system level rather than focusing on perimeter defense. Here are just some of the measures we take to lock down your data, prevent leaks, and block unauthorized access:

  • Active bug bounty program.
  • Web application firewall.
  • Input validation.
  • 24/7 security management and monitoring.
  • Native Multi-Factor Authentication.
  • Frequent vulnerability scans.
  • Annual third-party SOC I & II security audit.
  • Third-party penetration test.
  • Highest industry standard encryption.

Review Our Safebase Profile

Running a secure operation starts with creating a secure application, but it also requires constant monitoring, improvement, and vigilance against internal and external threats. Want to see the complete report of our ongoing security measures for yourself?

BambooHR makes it easy to validate the safety of your data with us by bringing together all the security documentation you’re looking for in our Safebase profile. Reports, certificates, audits, questionnaires—they’re all here. Register here, accept our Non-Disclosure Agreement, and access our documentation, including:

  • SOC 2 Type 2
  • Transfer Impact Assessment

Secure, International Hosting Sites

We host customer data in state-of-the-art data centers located in the United States, Canada, or Ireland, depending on the location and needs of the individual customer and applicable laws. We ensure encryption of all information while it’s in transfer and at rest. Additionally, the data center located in Ireland meets all of the data requirements of the European Union, European Economic Area, Switzerland, and the United Kingdom.

Security | BambooHR (4) United States

Security | BambooHR (5) European Union

Security | BambooHR (6) Canada

Security | BambooHR (7) EU Customers

We also maintain compliance with European Union data privacy and United Kingdom laws to ensure data privacy for our European customers.

For more information, see our privacy and legal pages.

Security | BambooHR (2024)

FAQs

Are bamboo surveys really anonymous? ›

Our engagement software makes it clear to employees that their answers are completely anonymous, which means they're more likely to be honest about their concerns. Since they feel free to share their true feelings, you can feel confident the feedback you're seeing is real and accurate.

Who owns BambooHR LLC? ›

BambooHR LLC is an American technology company that provides human resources software as a service. Founded in 2008 by Ben Peterson and Ryan Sanders, the company is based in Lindon, Utah. Lindon, Utah, U.S.

Can BambooHR track your location? ›

And here's something new and exclusive to the mobile app—geolocation. Managers get a single snapshot of the location their employees clock in and out from, ensuring better hours tracking.

What is the NPS score for BambooHR? ›

BambooHR's Net Promoter Score (NPS) is a 31 with 54% Promoters, 23% Passives, and 23% Detractors. Net Promoter Score tracks whether BambooHR's customers would recommend using the product based on a scale of -100 to 100.

Can anonymous surveys be traced? ›

Responses to anonymous surveys cannot be traced back to the respondent.

What are the cons of anonymous surveys? ›

You'll only get honest feedback under cover of anonymity—and you'll never be able to have a real dialogue. You'll never be able to ask follow-up questions to specific responses. By extension, you'll never be able to fully understand the problem.

How do you know if your location is being monitored? ›

How To Tell If Your Phone Is Being Tracked
  • Unfamiliar apps on your homescreen. ...
  • Your device keeps crashing or running slowly. ...
  • Your battery drains faster than usual. ...
  • Apps suddenly open or run in the background. ...
  • Your default web browser or homepage changes. ...
  • ‍You have location sharing enabled without your knowledge.
Feb 15, 2024

Is BambooHR safe? ›

We ensure encryption of all information while it's in transfer and at rest. Additionally, the data center located in Ireland meets all of the data requirements of the European Union, European Economic Area, Switzerland, and the United Kingdom.

Can my employer track my cell phone location? ›

Employers can track an employee's phone if it is connected to the company's network. However, there are some limitations to what employers can do. For example, they cannot track an employee's location unless the employee has given permission. They can also use a mobile device management (MDM) system.

What is a really good NPS score? ›

The creators of the NPS metric, Bain & Company, say that although an NPS score above 0 is good, above 20 is great and above 50 is amazing. Anywhere above 80 is the top percentile. However, it's important to note that a good NPS score depends on whether you're using the absolute or relative NPS method.

Is 77 a good NPS score? ›

If your NPS is higher than 30, that would indicate that your company is doing great and has far more happy customers than unhappy ones. An NPS over 70 means your customers love you and your company is generating a lot of positive word-of-mouth from their referrals.

Is 36 a good NPS score? ›

Creators of NPS, Bain & Company, suggest a score: Above 0 is good. Above 20 is favorable. Above 50 is excellent.

Is BambooHR actually anonymous? ›

Employee Wellbeing in BambooHR is entirely anonymous, which helps you feel free to provide honest feedback that can help your company gain real insight into how their employees are feeling.

Are Hibob surveys really anonymous? ›

Employee engagement surveys: These anonymous surveys gather feedback on employee sentiment and satisfaction and can include between 20 and 60 questions.

Are anonymous surveys actually anonymous? ›

Anonymity means that no one can associate the results with specific individuals. Confidentiality means that the surveyer committed to not sharing that result with the person's name attached. This way, even if the first reader of the results identifies the response, they don't mention it to anyone.

Is survey money really anonymous? ›

In a nutshell – no, SurveyMonkey is not anonymous. The data you submit can be traced back to a specific device.

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