Reviewing your Acronis Cloud Backup Storage • Conetix (2024)

Overview

The Acronis Cloud Backup (also known as Acronis Cyber Protect Cloud) uses cloud based storage, meaning your data is stored in an encrypted format off-site from your server. This space is allocated on a per GB basis and can be increased within the Conetix Control Panel at anytime. Things which affect the amount of storage required are:

• Number of systems backed up
• Size of the systems being backed up
• Retention period of the backups

If you have exceeded your storage limit, the system will email you to let you know. Subsequent backups after this event will fail until either more storage is added or unrequired backups are removed.

Reviewing your usage

1. Login to the Conetix Control Panel.
2. Go to Services, then select the Acronis Cloud Backup Service:
   
3. This will give you a basic summary of the space used, for example:
   
   In this example, we’ve used all available backup space and backups may be failing.
4. In order to get a more detailed view of exactly where the space is used, we can login to the full Acronis Cyber Protect Cloud Console. Click on Go to Cloud Console to automatically login:
   
5. Within the Acronis Cyber Cloud portal, then select Manage service in the Cyber Protect tab:
   
6. On the left-hand side, select Backup Storage:
   
7. This will then give you a list of all items (virtual machines, databases and similar) which you have backed up to the cloud:
   
   (You can sort by size by clicking on the Size column header)
8. If one of the backups is larger than you’re expecting, you can select the VM or database, then on the right-hand side Show Backups:
   
9. This will display details about the backups stored, the size of each individual backup and the date the backup was run:
   
10. You can verify that the date pattern matches your expected retention within your backup plan. For example, the screenshot above shows a daily backup run for 7 days.
11. If the individual backups are larger than expected even when incremental, it may be that you have a higher than normal amount of data changing on the server each day. This can occur if you have Microsoft SQL Server or backing up hourly to your local server. In this instance, we would recommend reviewing your backup retention plans to standardise or allocate further space to accommodate this.